Jamie assisted us with a phone upgrade. He is very pleasant, knowledgeable and informative and made the process very quick and straightforward with his efficiency. We have always had good service fro... See more
Company replied
Location
Switch location28 George Yard, CM7 1RB Braintree, GB
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See what reviewers are saying
Great service in store. Jamie was very knowledgeable, friendly and helpful. Would definitely recommend this store to anyone wanting a new mobile phone or broadband.
Jamie in the Braintree store was amazing, made me feel relaxed and explained everything in English and did not make me feel silly that I am a technophobe
Company replied
Kieran was very professional and has a good knowledge of phones and how to attend to customers. He should be recommended or acknowledged specifically because he retains the customers and puts a smi... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Braintree
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
28 George Yard, CM7 1RB, Braintree, United Kingdom
4.9
Excellent
176 reviews
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Professional and courteous trip to…
Professional and courteous trip to Chelmsford Vodaphone store to discuss an upgrade to my phone.
I went through the options with the advisor Caroline who gave me excellent advice on my plan and options.
Can’t recommend her highly enough.
September 28, 2024
Unprompted review
Reply from Vodafone UK - Braintree
Hi Mike,
This is a great review for Caroline. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Absolutely amazing
Absolutely amazing
Great help
Very good
Can recommend highly
Eda was amazing & great help
Lovely young lady
September 30, 2024
Unprompted review
Reply from Vodafone UK - Braintree
Hi Hannah,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ryan was a great and patient sales…
Ryan was a great and patient sales adviser
September 20, 2024
Unprompted review
Reply from Vodafone UK - Braintree
Hi Adriana,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Eda new phone
Eda. Was very happy and easy to deal with. I can recommend visiting the store
September 8, 2024
Unprompted review
Reply from Vodafone UK - Braintree
Hi Kevin,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Eda - Vodafone Braintree
I came into the store looking for a first phone for my 10 year old daughter, having been a Vodafone customer myself for many years. Eda was really helpful and I genuinely felt that she cared about finding the best solution for me.
August 29, 2024
Unprompted review
Reply from Vodafone UK - Braintree
Hi Steven,
This is lovely feedback for Eda. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Eda was helpful and gave me a cheap pre…
Eda was helpful and gave me a cheap pre to post deal
August 26, 2024
Unprompted review
Reply from Vodafone UK - Braintree
Hi John,
Thanks for the great feedback for Eda, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really great service from a very caring…
Really great service from a very caring and knowledgeable colleague. Eda provided expert care and really helped us make the right decisions for our needs and budget.
August 22, 2024
Unprompted review
Reply from Vodafone UK - Braintree
Hello Yvonne,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Eda.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Braintree
Hi Teresa,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Reply from Vodafone UK - Braintree
Hi David,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Excellent service
Excellent service from store manager Alex, helped me choose a gift for my husband, gave a nice discount. Took time to explain and advised re: insurance.
July 5, 2024
Unprompted review
Reply from Vodafone UK - Braintree
Hi Jessica,
What super feedback for Alex! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Caroline superb service and saved me…
Caroline superb service and saved me money on my sim card.
June 6, 2024
Unprompted review
Reply from Vodafone UK - Braintree
Hi Derek,
Thank you for taking the time to review and sharing this feedback for Caroline.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Late arrival.
Arrived with my daughter fairly late in the day, but nothing was too much trouble for both Mark & Jamie. We went through all the options to upgrade both our phones & are happy with our purchases.
June 4, 2024
Unprompted review
Reply from Vodafone UK - Braintree
Hi Jerry. Thank you for your review for both Mark and Jamie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic staff…Eda and Mark so…
Fantastic staff…Eda and Mark so helpful, couldn’t do enough to help me sort out problems with my iPhone. Would thoroughly recommend going there, they definitely go the extra mile to help. Thanks
June 3, 2024
Unprompted review
Reply from Vodafone UK - Braintree
Hi Jo,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mark is a good ambassador for Vodafone
Met Mark at Braintree vodaphone center. He was very warm, calm and patient. Explained thoroughly. I'm very satisfied with his service from enquiry phase with my friend till final purchase. He is truly an ambassador of Vodafone
May 23, 2024
Unprompted review
Reply from Vodafone UK - Braintree
Hi Tina,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Battery
After the battery in my very old iPhone 7 died, I went along to the vodaphone store in Braintree. I was met with Tom who couldn’t be more helpful and understanding. He knew his technical knowledge and without him I’d be without a phone. 😊
May 23, 2024
Unprompted review
Reply from Vodafone UK - Braintree
Hi Theresa,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Jasmin served me today
Jasmin served me today, she was excellent. Helped everything that I needed.
May 18, 2024
Unprompted review
Reply from Vodafone UK - Braintree
Hi Mr Fuller,
Thank you for taking the time to review and sharing this feedback for Jasmine.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing service from a very lovely…
Amazing service at the Braintree store from a very lovely staff member called Caroline :) 10/10
April 30, 2024
Unprompted review
Reply from Vodafone UK - Braintree
Hi Livi. Thank you for your review for Caroline. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My phone broke so I came to see Scott…
My phone broke so I came to see Scott who helped me select a new phone for my upgrade. 10/10
April 29, 2024
Unprompted review
Reply from Vodafone UK - Braintree
Hi Alan,
We really appreciate your positive feedback! Enjoy your new phone.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
helpful
Went in there as my step Dads phone kept switching off. They helped update phone and resolved issue.
March 29, 2024
Unprompted review
Reply from Vodafone UK - Braintree
Hi Ashleigh,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Caroline in store was really…
Caroline in store was really knowledgeable, we upgraded both of our phones!!
March 27, 2024
Unprompted review
Reply from Vodafone UK - Braintree
Hi Michelle,
Thank you for reviewing and sharing this great feedback for Caroline.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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