Fabulous customer service from Dave at the Bromsgrove shop. Very clear and concise when explaining all my options covering SIM only, Broadband and contract prices. Will be switching my Broadband - tha... See more
Company replied
69 High Street, B61 8AQ Bromsgrove, GB
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Fabulous customer service from Dave at the Bromsgrove shop. Very clear and concise when explaining all my options covering SIM only, Broadband and contract prices. Will be switching my Broadband - tha... See more
Company replied
Helped me work out a confusing new phone and upgrade to existing plan. Dave and Cian were friendly and super knowledgeable. I would highly recommend anyone needing help with their phone to go her... See more
Company replied
I've just visited the Bromsgrove store with a query about my existing contracts and ended up coming out saving over £150 a month! I've also changed my home broadband from BT to Vodafone which has halv... See more
Company replied
I went to the Bromsgrove store to sort out my access to my account. I spoke to Imran and Cian who sorted the issue really quickly. Also I mentioned i was travelling abroad and checked the charges.... See more
Company replied
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69 High Street, B61 8AQ, Bromsgrove, United Kingdom
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Anis was very helpful and gave an honest assessment regarding which phone would be best for my needs. He was friendly and approachable. Although new to the role he managed all the new systems well.

Reply from Vodafone UK - Bromsgrove
Cian, Chloe, Anis were all extremely helpful and did everything to help me out.

Reply from Vodafone UK - Bromsgrove
Namira was amazing. Very helpful and really friendly.

Reply from Vodafone UK - Bromsgrove
Namira served me today and she was Very friendly and trustworthy explained every that was question will recommended others to come defo

Reply from Vodafone UK - Bromsgrove
Namira was incredible with her customer service today. She couldn't help me enough. Brilliant knowledge and really went the extra mile to help me. Her patience and assistants was really appreciated.

Reply from Vodafone UK - Bromsgrove
Namira served me today and was informative and very helpful.

Reply from Vodafone UK - Bromsgrove
Namira served me today and she was excellent, was extremely helpful and listened to my problem and told me how to fix it straight away. She has also approved a dongle for me, I am very grateful . Thank you

Reply from Vodafone UK - Bromsgrove
Excellent work from the team at bromsgrove. Cian and Namira were perfect and got me a great deal on my sim and broadband! They even had to deal with a difficult customer which they handled perfectly. 10/10

Reply from Vodafone UK - Bromsgrove
I got the right phone for my needs and I got to take it away today.
Cian was helpful and friendly

Reply from Vodafone UK - Bromsgrove
Namira served me today and she was very helpful and friendly. She was very knowledgable with all my questions and would definitely come back if I needed more help.

Reply from Vodafone UK - Bromsgrove

Reply from Vodafone UK - Bromsgrove
Came here today to lower my phone bill. Cian was so helpful and friendly, thanks for all your help!!

Reply from Vodafone UK - Bromsgrove
Namira served me today at Vodafone and it was a very polite friendly and professional smooth interaction
Lovely girl

Reply from Vodafone UK - Bromsgrove
Came in with a top up issue moved xx over pre to post

Reply from Vodafone UK - Bromsgrove
Cian was exceptional and very knowledgable very helpful

Reply from Vodafone UK - Bromsgrove

Reply from Vodafone UK - Bromsgrove
Namera Great service. Multi tasked with multiple customers in store, but remained calm and polite throughout. Great credit to the team.

Reply from Vodafone UK - Bromsgrove
Cian was very helpful and knowledgeable about the products. A great pleasure to deal with.

Reply from Vodafone UK - Bromsgrove
Namira served me she was very professional and helpful.

Reply from Vodafone UK - Bromsgrove
Fabulous service Cian thank you very helpful and efficient :)

Reply from Vodafone UK - Bromsgrove
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