Vodafone UK - Bromsgrove Reviews 

568
TrustScore 5 out of 5

5.0

69 High Street, B61 8AQ Bromsgrove, GB


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Rated 5 out of 5 stars

Fabulous customer service from Dave at the Bromsgrove shop. Very clear and concise when explaining all my options covering SIM only, Broadband and contract prices. Will be switching my Broadband - tha... See more

Company replied

Rated 5 out of 5 stars

Helped me work out a confusing new phone and upgrade to existing plan. Dave and Cian were friendly and super knowledgeable. I would highly recommend anyone needing help with their phone to go her... See more

Company replied

Rated 5 out of 5 stars

I've just visited the Bromsgrove store with a query about my existing contracts and ended up coming out saving over £150 a month! I've also changed my home broadband from BT to Vodafone which has halv... See more

Company replied

Rated 5 out of 5 stars

I went to the Bromsgrove store to sort out my access to my account. I spoke to Imran and Cian who sorted the issue really quickly. Also I mentioned i was travelling abroad and checked the charges.... See more

Company replied


Company details


Contact info

  • 69 High Street, B61 8AQ, Bromsgrove, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

568 reviews

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5.0

All reviews

(568)

40,490 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kai and Chloe gave me fantastic service…

Kai and Chloe gave me fantastic service and helped me out while being so friendly

February 20, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Louisa, ​

Thanks for the lovely review and fantastic support for Kai and Chloe. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Namira was amazing

Namira was amazing - we had lots of questions/queries and she went through everything and resolved all issues

February 18, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Namira—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me today and I was very…

Namira served me today and I was very pleased with the support and help I received from them transferring from one phone to another. Thank you Lesley

February 16, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Lesley,

Thanks for the lovely review and fantastic support for Namira.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me today amazing service…

Namira served me today amazing service highly recommend.

February 14, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Josh,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cian was amazing today excellent…

Cian was amazing today excellent customer service and very attentive.

February 14, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Ryan,

Thanks for the lovely review and fantastic support for Cian.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very useful and helpful kai helped me…

Very useful and helpful kai helped me do a new contract for my new phone thankyou!

February 13, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Charlotte,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira was very friendly and helpful…

Namira was very friendly and helpful throughout the whole experience in store!

February 12, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Cara,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served us today and was very…

Namira served us today and was very helpful and professional, with friendly manner.

February 12, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hi Christine ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Namira —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cian was very helpful

Cian was very helpful

February 11, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Antony, ​

Thanks for the lovely review and fantastic support for Cian. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me today and she was…

Namira served me today and she was excellent, nothing was too much trouble and she had an excellent knowledge of the product.
Well done 😂

February 11, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Arthur,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Namira.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My experience with store operator Cian…

My experience with store operator Cian was second to none so helpful and knowledgeable

February 10, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Mark,

Thanks for the lovely review and fantastic support for Cian.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe and Namira were amazing in store…

Chloe and Namira were amazing in store today, helped me out a lot and got me a great deal. Would recommend visiting store.
Manager is very good ❤️

February 9, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Muhadin,

Thanks for the lovely review and fantastic support for Chloe and Namira.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me today I found her very…

Namira served me today I found her very helpful and so polite. She helped setting up apps in my phone today

February 9, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Sue,

Thanks for the lovely review and fantastic support for Namira.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me today she was friendly…

Namira served me today she was friendly and helpful and answered all my questions patiently

February 9, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey there,

Thanks for the lovely review and fantastic support for Namira.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me today and was super…

Namira served me today and was super helpful today with giving me a new sim card which was esim and was not working properly

February 7, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Damian,

Thanks for the lovely review and fantastic support for Namira.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me today

Namira served me today. She was brilliant and so informative about all of the products and services. It was excellent service and I would always return to this store for future upgrades or queries!

February 6, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Olivia,

Thanks for the lovely review and fantastic support for Namira.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic staff

Kai was absolutely brilliant, honestly couldn't have asked for more

February 5, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Samuel,

Thanks for the lovely review and fantastic support for Kai.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best dealer

Great , Chloe’s dealing with customers is great , energetic , passionate, i like it to be with vodafone, beacause of good customer care and energy . Good vibes 😉

February 5, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Lalit,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kai was great

Kai was great! Very helpful at Bromsgrove store

February 5, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kai.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira was extremely helpful and…

Namira was extremely helpful and knowledgeable

February 4, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Beth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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