Fabulous customer service from Dave at the Bromsgrove shop. Very clear and concise when explaining all my options covering SIM only, Broadband and contract prices. Will be switching my Broadband - tha... See more
Company replied
69 High Street, B61 8AQ Bromsgrove, GB
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Fabulous customer service from Dave at the Bromsgrove shop. Very clear and concise when explaining all my options covering SIM only, Broadband and contract prices. Will be switching my Broadband - tha... See more
Company replied
Helped me work out a confusing new phone and upgrade to existing plan. Dave and Cian were friendly and super knowledgeable. I would highly recommend anyone needing help with their phone to go her... See more
Company replied
I've just visited the Bromsgrove store with a query about my existing contracts and ended up coming out saving over £150 a month! I've also changed my home broadband from BT to Vodafone which has halv... See more
Company replied
I went to the Bromsgrove store to sort out my access to my account. I spoke to Imran and Cian who sorted the issue really quickly. Also I mentioned i was travelling abroad and checked the charges.... See more
Company replied
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69 High Street, B61 8AQ, Bromsgrove, United Kingdom
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Kai and Chloe gave me fantastic service and helped me out while being so friendly

Reply from Vodafone UK - Bromsgrove
Namira was amazing - we had lots of questions/queries and she went through everything and resolved all issues

Reply from Vodafone UK - Bromsgrove
Namira served me today and I was very pleased with the support and help I received from them transferring from one phone to another. Thank you Lesley

Reply from Vodafone UK - Bromsgrove
Namira served me today amazing service highly recommend.

Reply from Vodafone UK - Bromsgrove
Cian was amazing today excellent customer service and very attentive.

Reply from Vodafone UK - Bromsgrove
Very useful and helpful kai helped me do a new contract for my new phone thankyou!

Reply from Vodafone UK - Bromsgrove
Namira was very friendly and helpful throughout the whole experience in store!

Reply from Vodafone UK - Bromsgrove
Namira served us today and was very helpful and professional, with friendly manner.

Reply from Vodafone UK - Bromsgrove

Reply from Vodafone UK - Bromsgrove
Namira served me today and she was excellent, nothing was too much trouble and she had an excellent knowledge of the product.
Well done 😂

Reply from Vodafone UK - Bromsgrove
My experience with store operator Cian was second to none so helpful and knowledgeable

Reply from Vodafone UK - Bromsgrove
Chloe and Namira were amazing in store today, helped me out a lot and got me a great deal. Would recommend visiting store.
Manager is very good ❤️

Reply from Vodafone UK - Bromsgrove
Namira served me today I found her very helpful and so polite. She helped setting up apps in my phone today

Reply from Vodafone UK - Bromsgrove
Namira served me today she was friendly and helpful and answered all my questions patiently

Reply from Vodafone UK - Bromsgrove
Namira served me today and was super helpful today with giving me a new sim card which was esim and was not working properly

Reply from Vodafone UK - Bromsgrove
Namira served me today. She was brilliant and so informative about all of the products and services. It was excellent service and I would always return to this store for future upgrades or queries!

Reply from Vodafone UK - Bromsgrove
Kai was absolutely brilliant, honestly couldn't have asked for more

Reply from Vodafone UK - Bromsgrove
Great , Chloe’s dealing with customers is great , energetic , passionate, i like it to be with vodafone, beacause of good customer care and energy . Good vibes 😉

Reply from Vodafone UK - Bromsgrove

Reply from Vodafone UK - Bromsgrove
Namira was extremely helpful and knowledgeable

Reply from Vodafone UK - Bromsgrove
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