A very helpful young man called Hugo explained how to connect our Two phones to roaming whilst in Canada shortly. The least expensive option was very appropriate. Thanks for a very good service.
Company replied
7 High Street, SN15 3ER Chippenham, GB
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A very helpful young man called Hugo explained how to connect our Two phones to roaming whilst in Canada shortly. The least expensive option was very appropriate. Thanks for a very good service.
Company replied
Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... See more
Company replied
Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted... See more
Company replied
Ryan, Tom, and Mason were all great help with the whole phone buying process! Definitely felt very happy leaving the shop. Thank you guys very much.
Company replied
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7 High Street, SN15 3ER, Chippenham, United Kingdom
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Reply from Vodafone UK - Chippenham

Reply from Vodafone UK - Chippenham
Great customer service from Tom, thanks

Reply from Vodafone UK - Chippenham
Very helpful in Chippenham with Hugo, And Thomas he made it very simple and easy

Reply from Vodafone UK - Chippenham
Ryan was enthusiastic and informative. Explained all details well and talked me through the process and various options. Very professional.

Reply from Vodafone UK - Chippenham
Hugo has been extremely helpful and I'm leaving here happy

Reply from Vodafone UK - Chippenham
Hugo helped me out and sold me a new phone and explained everything very well whilst saving me money whats not to like!

Reply from Vodafone UK - Chippenham
A very helpful young man called Hugo explained how to connect our Two phones to roaming whilst in Canada shortly. The least expensive option was very appropriate. Thanks for a very good service.

Reply from Vodafone UK - Chippenham

Reply from Vodafone UK - Chippenham
Tom was very helpful and efficient and helped with a switch from a very old phone to a new one

Reply from Vodafone UK - Chippenham
Ryan, Tom, and Mason were all great help with the whole phone buying process! Definitely felt very happy leaving the shop. Thank you guys very much.

Reply from Vodafone UK - Chippenham
The team were really helpful and sorted out our issue really quickly.

Reply from Vodafone UK - Chippenham
Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good chat whilst waiting for paperwork to be signed. He also helped me with transferring all the apps, photos etc over to the new phone.
Mason was also helpful when Tom was occupied.
Very good service received.

Reply from Vodafone UK - Chippenham
Hugo dealt with us today and was very helpful in our choosing a new phone. Very pleasant and helpful.

Reply from Vodafone UK - Chippenham
Great communication from Hugo, very helpful and got me a great deal. One very happy long standing customer

Reply from Vodafone UK - Chippenham
Spoke to Hugo today & he was very helpful

Reply from Vodafone UK - Chippenham
Hugo was really helpful and addressed all of our needs in regarding changing and carrying on to another contract. Top experience.

Reply from Vodafone UK - Chippenham
Mason extremely knowledgeable and helpful. Knows his products well.
Gave good value for money on the deal.
Asset to Vodafone. Keep him.

Reply from Vodafone UK - Chippenham
Hugo was very helpful and gave good advise

Reply from Vodafone UK - Chippenham
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