Vodafone UK - Chippenham Reviews 

132
TrustScore 5 out of 5

4.8

7 High Street, SN15 3ER Chippenham, GB


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Rated 5 out of 5 stars

A very helpful young man called Hugo explained how to connect our Two phones to roaming whilst in Canada shortly. The least expensive option was very appropriate. Thanks for a very good service.

Company replied

Rated 5 out of 5 stars

Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... See more

Company replied

Rated 5 out of 5 stars

Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted... See more

Company replied

Rated 5 out of 5 stars

Ryan, Tom, and Mason were all great help with the whole phone buying process! Definitely felt very happy leaving the shop. Thank you guys very much.

Company replied


Company details


Contact info

  • 7 High Street, SN15 3ER, Chippenham, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

132 reviews

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4.8

All reviews

(132)

40,419 reviews in the last 12 months

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Rated 5 out of 5 stars

Seen straight away and answered all my…

Seen straight away and answered all my questions. Everything sorted very quickly.

March 6, 2026
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hi Briony,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thomas was brilliant

Thomas was brilliant, exceptionally patient with me. Excellent customer service. Can't recommend highly enough.

February 13, 2026
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey Amanda,

Thanks for the lovely review and fantastic support for Thomas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service. were greeted as soon as we entered…

We were greeted as soon as we entered the shop & offered coffee. Ryan was absolutely wonderful in explaining everything to me as I’m not good with technology. He was very polite, friendly & obviously knew his stuff! He answered all my questions. I was worried what affect changing my phone would have on my hearing aid app & he put my mind at rest about that. He set it all up for my phone to be delivered the next day to my home. I do hope Ryan gets recognition for being an amazing adviser to me, & wish him all the best.

February 9, 2026
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey Elizabeth,

Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Assisted by Ryan very helpful excellent…

Assisted by Ryan very helpful excellent service 👏

February 1, 2026
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey John,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Very friendly, helpful and patient.
Ryan explained everything clearly and concisely.

January 19, 2026
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey Rose,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service ! Friendly man Ryan giving me all the required information needed about the phone ,very helpful and very satisfied customer here !

January 19, 2026
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hi Ellie,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ryan —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful

December 22, 2025
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey Ian,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy thank you

Very happy thank you

December 20, 2025
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey Diana,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Outstanding service and care to a…

Outstanding service and care to a Veterans in need. Thank you Tom.

December 4, 2025
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey Peter,

Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing Grace

Grace was very helpful and really clear with each step of the process of upgrading my sim. Whole store was very inviting and friendly. Nothing was too much trouble. I would highly recommend!

November 30, 2025
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey Eve,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service

Good customer service, sorted out everything I needed and planned my swop over in december.

November 23, 2025
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey Debra,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy thank you

Very happy thank you

November 22, 2025
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey Peter,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely friendly and great help from…

Absolutely friendly and great help from you all

November 22, 2025
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The advisor

The advisor tried every way possible to sort out the issue with my network and finally found the issue and was rectified within minutes. When sorting the issue he also told me I could save money on my Vodafone broadband. Had issue's and he when above and beyond to sort. Couldn't resolve in store. As it was out of his hand, But told me he would personally get in touch when he had more answers.
He surely did know what he was doing and didn't just try and fob me off and do the basic.

Chippenham Store

October 15, 2025
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Terrific service here always

Terrific service here always. Informed, courteous and respectful. Nothing is too much trouble for the employees. And especially grateful thanks to Grace

October 9, 2025
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service

Thomas, Jo and the team went above and beyond!

October 4, 2025
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Hey Poppy,

Thanks for the lovely review and fantastic support for Thomas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Massive thank you to Jo as popped over…

Massive thank you to Jo as popped over to upgrade my phone and she saved lots of hassle and saved me quite a bit money. Great service and lovely staff

September 15, 2025
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Popped over to Chippenham to upgrade my…

Popped over to Chippenham to upgrade my phone. After speaking with grace she made the process very easy and saved me a lot of money. Great service

September 15, 2025
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

The man I have seen twice is so helpful…

The man I have seen twice is so helpful pleasant, nothing is too much trouble.

September 4, 2025
Unprompted review
Vodafone UK - Chippenham logo

Reply from Vodafone UK - Chippenham

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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