I went to the store with the idea to migrate the lines to another company. However, Taran was really attentive and professional. He sorted everything out and honestly he really made the difference b... See more
Company replied
29 New Road, DA11 0AB Gravesend, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I went to the store with the idea to migrate the lines to another company. However, Taran was really attentive and professional. He sorted everything out and honestly he really made the difference b... See more
Company replied
tomas and sherry from the vodafone gravesend store were nice and helpful on giving me a good price for my internet at home and phone
Company replied
Tomas from the Vodafone Gravesend store was very helpful on giving the cheapest price on my numbers and transferring the information from my old phone to the new one.
Company replied
Tomas was very helpful and gave clear information given regarding my new tariff today
Company replied
Written by the company
29 New Road, DA11 0AB, Gravesend, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tomas from the Vodafone Gravesend was very helpful.

Reply from Vodafone UK - Gravesend
Customer service is too good and satisfied. Tomas is doing great as well as Mitra. Must visit and will get great deal on whatever you want!!

Reply from Vodafone UK - Gravesend
Had a really good experience at Vodafone. The team were super helpful and explained all the different contracts clearly, which I appreciated after bad experiences elsewhere.
Ausaf especially was great—really patient, knowledgeable, and made everything easy to understand. Would definitely recommend 👍

Reply from Vodafone UK - Gravesend
Upgraded my phone recently and was served by Ioana, extremely helpful and professional help me set up my phone and transfer all my data and told me about all the amazing broadband deals I can get. Along with few of her favourite recommendations for restaurants as she said she likes to eat out a lot thank you !!

Reply from Vodafone UK - Gravesend
I visited Vodafone today and had the pleasure of being assisted by Mitra. His customer service was truly exceptional—professional, friendly, and incredibly helpful from start to finish. He made everything simple, explained every detail clearly, and went above and beyond to ensure I left completely satisfied. It’s rare to meet someone so dedicated and genuinely caring. Mitra is a true asset to Vodafone, and his outstanding service made my visit unforgettable. Highly recommended!

Reply from Vodafone UK - Gravesend
I received excellent service from Ausaf at the Vodafone store in gravesend he was super friendly and extra helpful

Reply from Vodafone UK - Gravesend
Amazing service from Ioana who helped setting up my phone

Reply from Vodafone UK - Gravesend
Tomas from the Vodafone Gravesend Store was very helpful on fixing my issue and making my sim cheaper a month.

Reply from Vodafone UK - Gravesend
Tomas and Mitra from the Vodafone Gravesend store was very helpful and kind on helping me on giving me a new SIM.

Reply from Vodafone UK - Gravesend

Reply from Vodafone UK - Gravesend
He is very supportive Guy’ ,Always he share with me right information .i really appreciate

Reply from Vodafone UK - Gravesend
Tomas from the Vodafone Gravesend store was helpful in fixing an issue with my phone.

Reply from Vodafone UK - Gravesend
Tomas from the Vodafone store in Gravesend helped me on giving me a cheaper price for my phone and sim

Reply from Vodafone UK - Gravesend
Tomas from the Vodafone Gravesend store was very helpful on giving me the best price for my new phone and sim.

Reply from Vodafone UK - Gravesend
Great customer service.. Got a new phone and Mitra realised my broadband contact ended in 2022 so managed to reduce this price by £10 a month for more speed!

Reply from Vodafone UK - Gravesend
Amazing customer service
Reliable always there when need to ask a question helpful and just the best company to be with

Reply from Vodafone UK - Gravesend
The staff in Vodafone gravesend were kind and helpful with an issue with my phone and to being able to make my monthly bill cheaper.

Reply from Vodafone UK - Gravesend
Tomas from the Vodafone gravesend was kind and helpful.

Reply from Vodafone UK - Gravesend
Tomas from the Vodafone Gravesend store was very helpful and friendly on giving me the best price for a new phone.

Reply from Vodafone UK - Gravesend
Tomas, Ioana, Mitra and Toby was very helpful on helping me to fix an issue from my phne from thw Vodafone gravesend store.

Reply from Vodafone UK - Gravesend
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.