Desperately needed a new phone, as my old one was seven years plus old and was not working properly. Went into the shop and spoke to Ricardo who was very knowledgeable, and possibly was the man... See more
Company replied
Location
Switch location9d Castle Street, LE10 1DA Hinckley, GB
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See what reviewers are saying
I recently went into store to upgrade my phone and get a reduced monthly cost as the online offers were not great. My first visit took 1.5hrs and the staff were really helpful and got my a new phone a... See more
Company replied
Excellent customer service from Aadam. Really helpful and got us a great upgrade deal for phone and internet Very happy
Company replied
Just got broadband installed at home came into to get my logins sorted because I was struggling with storing them safely. Met ricardo in store he was great helped me get my account up and running. Tha... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hinckley
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
9d Castle Street, LE10 1DA, Hinckley, United Kingdom
4.9
Excellent
471 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Came into upgrade my sim.
Came into upgrade my sim.
Was served by Ricardo and Luke they were both amazing and gave me a fantastic deal to help lower my bills. Throughly enjoyed dealing with them will be back to see them to upgrade my phone ! Thank you boys again
May 14, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey J,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cole and Ricardo were fantastic today
Cole and Ricardo were fantastic today, they were both very professional and able to help with everything i needed.
May 12, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Sam,
Thanks for the lovely review and fantastic support for Cole and Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and friendly extremely…
Very helpful and friendly extremely happy with the service from Cole
May 12, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Jess,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ricardo was a massive hep and made the…
Ricardo was a massive hep and made the switch very easy
May 12, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey there,
Thanks for the lovely review and fantastic support for Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone email locked me out
Phone email locked me out. Met with Ricardo in store who was so helpful got my phone back working again within moments. He was brilliant will back for my broadband renewal soon. Top man !
May 8, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Peter,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Software update locked me out of my…
Software update locked me out of my phone and I wasn't able to get into it as the language had changed. Came into Vodafone Hinckley and was served by ricardo and Cole who helped me get my phone back to normal and updated my software, will be back to see them once my contract is due for renewal. Brilliant service Cole was amazing ! Thanks again boys
May 8, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Valerie,
Thanks for the lovely review and fantastic support for Ricardo and Cole.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hinckley
Hey Luke,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cole fixed my phone after having…
Cole fixed my phone after having nothing but hassle all week lovely to see a very friendly young man. Made my day. Thank-you Cole
May 7, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Pauline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Pay as you go to my first sim only
Came into store and was served by cole, who was brilliant from start to finish, got me a great monthly deal from pay as you go. Thanks for your help cole youre a gem!
May 6, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Geoffrey,
Thanks for the lovely review and fantastic support for Cole.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hinckley
Hey Rebecca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Customer service was great Cole has…
Customer service was great Cole has been very helpful
May 7, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Lindlsey,
Thanks for the lovely review and fantastic support for Cole.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone needed
Cole has served me on numerous occasions now , both times he was curtious, professional and knowledgeable , I will continue to use this Hinckley store fantastic service thank you Cole
May 2, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Coles service was great
May 2, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Lorraine,
Thanks for the lovely review and fantastic support for Coles.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Ray and ricardo and…
Great service from Ray and ricardo and Luke and Cole excellent salesmen and great humour , most fun and productive time I’ve had in a while
May 2, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Donald,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from 4 top lads
Great service from 4 top lads , Ray , Luke , Cole , Ricardo best guys around town and best staff in a long time , helped me with my broadband and sim and made it easy and helpful
May 2, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Simp,
Thanks for the lovely review and fantastic support for Ray, Luke, Cole, Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
World roaming data
Came into store to see if I could change my phone and look at getting some travel data roaming for my holiday. Ricardo and luke served me a great deal and got me a new phone ! Was a pleasure chatting with you gents you've been lovely !
May 2, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Nichola,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Roaming data
Came in store just to ask for roaming data, was served by ricardo and Luke who were amazing and set me up for my holiday tonight ! Cheers boys will be back for my upgrade soon
May 2, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Mr Ridgway,
Thanks for the lovely review and fantastic support for Ricardo and Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Service has been great from Ray great…
Service has been great from Ray great help
April 28, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey,
Thanks for the lovely review and fantastic support for.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Great experience and service from Ray…
Great experience and service from Ray and ricardo helping me to upgrade my broadband. Will be back to see them for my phone soon !
April 28, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Marlena,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Coles service was great
April 28, 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Clive,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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