Vodafone UK - London Cheapside Reviews 

165
TrustScore 5 out of 5

4.9

Unit D , 107 Cheapside, EC2V 6DN London, GB


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Rated 5 out of 5 stars

Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... See more

Company replied

Rated 5 out of 5 stars

Daryoush could not have been more helpful and delivered customer service of the highest standard. He went above and beyond to address all my queries and ensure a smooth process.

Company replied

Rated 5 out of 5 stars

I had an issue when my phone broke and I was relying on a VOXI eSIM, so I urgently needed to get a new SIM set up. Daryoush and his team were incredibly helpful and went above and beyond to sort e... See more

Company replied

Rated 5 out of 5 stars

Daryoush helped me investigate some issues with my account. He was empathetic and even called me to update me and then resolved the issue. So much better than a call centre. Thanks

Company replied


Company details


Contact info

  • Unit D , 107 Cheapside, EC2V 6DN, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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4.9

All reviews

(165)

40,947 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service!

I came in this afternoon and got served by Qasim, he dealt with my query in a timely manner and made sure I left the store happier than when I arrived.

April 20, 2023
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hi Tehmeena,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Qas!

April 20, 2023
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Nadine,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Moin store manager

Great service from Moin store manager. Happy with quick easy process

April 17, 2023
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Haroon,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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