Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... See more
Company replied
Unit D , 107 Cheapside, EC2V 6DN London, GB
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Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... See more
Company replied
Daryoush could not have been more helpful and delivered customer service of the highest standard. He went above and beyond to address all my queries and ensure a smooth process.
Company replied
I had an issue when my phone broke and I was relying on a VOXI eSIM, so I urgently needed to get a new SIM set up. Daryoush and his team were incredibly helpful and went above and beyond to sort e... See more
Company replied
Daryoush helped me investigate some issues with my account. He was empathetic and even called me to update me and then resolved the issue. So much better than a call centre. Thanks
Company replied
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Unit D , 107 Cheapside, EC2V 6DN, London, United Kingdom
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I came in this afternoon and got served by Qasim, he dealt with my query in a timely manner and made sure I left the store happier than when I arrived.

Reply from Vodafone UK - London Cheapside
Great service from Moin store manager. Happy with quick easy process

Reply from Vodafone UK - London Cheapside
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