Vodafone UK - Northampton Reviews 

490
•
TrustScore 5 out of 5

4.9

31-33 Abingdon Street, NN1 2AW Northampton, GB

•

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Rated 5 out of 5 stars

Gesy was brilliant from start to finish. I had good reason to visit the vodafone branch in northampton and each time Gesy was available to deal with my issues, I found her to be very knowledgeable a... See more

Company replied

Rated 5 out of 5 stars

Hashir was really helpful today, we came in for a faulty 5g hub and we walked away with a BETTER 4g option and also tooo out a broadband package on top. Thank you Hashir!

Company replied

Rated 5 out of 5 stars

Katie was brilliant on my arrival and during the whole process. The whole upgrade took only 10 minutes. Amazing experience, where over the phone it took me over 1 hour, and I didn’t manage to get thr... See more

Company replied

Rated 4 out of 5 stars

⭐⭐⭐⭐⭐ 5-Star Review I had an excellent experience at the Vodafone Northampton store thanks to Kate. She was incredibly helpful from start to finish, answering all my questions with patience and pr... See more

Company replied


Company details


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  • 31-33 Abingdon Street, NN1 2AW, Northampton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

490 reviews

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4.9

All reviews

(490)

42,851 reviews in the last 12 months

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Rated 5 out of 5 stars

very very good service give me mahomad…

very very good service give me mahomad i very thankful he order my phone very quickly appreciate ❤️

September 26, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Vishal,
Thanks for the lovely review and fantastic support for Mahomad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hashir was super great

Hashir was really helpful today, we came in for a faulty 5g hub and we walked away with a BETTER 4g option and also tooo out a broadband package on top.

Thank you Hashir!

September 26, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Vari,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a great experience at the shop…

I had a great experience at the shop being served by Zara. Left happy and satisfied.

September 25, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton


Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zara is helpful

Zara is helpful

September 25, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey George,

Thanks for the lovely review and fantastic support for Zara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gesy helped me today to set up a new…

Gesy helped me today to set up a new contract. She was very helpful

September 25, 2026
Unprompted review
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Reply from Vodafone UK - Northampton

Hey Ionut,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service
Thanks to Zara

September 24, 2026
Unprompted review
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Reply from Vodafone UK - Northampton

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gesy was brilliant from start to…

Gesy was brilliant from start to finish.
I had good reason to visit the vodafone branch in northampton and each time Gesy was available to deal with my issues, I found her to be very knowledgeable and professional i can't praise her enough. Thanks Gesy

September 23, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Paul

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed made the experience super and…

Mohammed made the experience super and he was very proffessional very knowledgeable about the products and informative. Also super polite and friendly.

September 18, 2026
Unprompted review
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Reply from Vodafone UK - Northampton

Hey Mg,

Thanks for the lovely review and fantastic support for Muhammad.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie was brilliant on my arrival and…

Katie was brilliant on my arrival and during the whole process. The whole upgrade took only 10 minutes. Amazing experience, where over the phone it took me over 1 hour, and I didn’t manage to get through the end.
Thank you Katie once again, it’s a pleasure to comeback and had a service as yours.

September 18, 2026
Unprompted review
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Reply from Vodafone UK - Northampton

Hey Tatjana,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jesy was really kind and helpful and…

Jesy was really kind and helpful and the way she treats her customers is absolutely unique, soft voice, smiley and very professional, Thank you Jesy amazing support.

September 14, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Karim,

Thanks for the lovely review and fantastic support for Jesy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service I received from Andreea

I was served by Andreea, and she was absolutely lovely! She was so friendly, always smiling, and explained everything to me so clearly. I really appreciated how kind and helpful she was throughout my experience.

September 12, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Yolanda,

Thanks for the lovely review and fantastic support for Andreea.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone experience.

I had an unexpectedly pleasant and helpful experience with the support officer Gesy, from Vodafone. A person who treated my problem with great seriousness, understood my desire and presented me with the best solutions. A very good professional in customer relations. I will come back to her with confidence.
Vodafone is the best company for me.

September 7, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Ramona,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a pretty pleasant experience with…

I had a pretty pleasant experience with Gesy support from Vodafone. A very smart person who understood my needs and showed me the best solutions. A professional and very good at customer relations. I will always use her. Vodafone is the best for me.

September 7, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Jan,

Thanks for the lovely review and fantastic support for Gesy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kate was really helpful and was able to…

Kate was really helpful and was able to help us with everything we needed. It was a bit of a complicated task and she happily helped and got everything sorted smoothly!

September 6, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Martha,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A great experience for my phone upgrade…

A great experience for my phone upgrade today. I have a business account with two extra numbers attached to it. Mohammed was clear and precise and managed to sort me out a better deal. Thanks again

September 5, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Scott,

Thanks for the lovely review and fantastic support for Mohammed. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kate was very helpful and patient

Kate was very helpful and patient, answering all questions until I perfectly understood and helped me saving money on switching to better plans

September 5, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Doris,

Thanks for the lovely review and fantastic support for Kate.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jessica was very helpful and her…

Jessica was very helpful and her customer service skills were excellent. We visited today to buy a phone for my daughter.

August 31, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Vicky,

Thanks for the lovely review and fantastic support for Jessica.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Gesy

Great service from Gesy

August 19, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Rositsa,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing support

Amazing support

August 21, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hi, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kate was absolutely amazing

Kate was absolutely amazing. She was extremely helpful, absolute credit to the Vodafone family

August 21, 2026
Unprompted review
Vodafone UK - Northampton logo

Reply from Vodafone UK - Northampton

Hey Sam,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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