I had a pretty pleasant experience with Gesy support from Vodafone. A very smart person who understood my needs and showed me the best solutions. A professional and very good at customer relations. I... See more
Company replied
31-33 Abingdon Street, NN1 2AW Northampton, GB
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I had a pretty pleasant experience with Gesy support from Vodafone. A very smart person who understood my needs and showed me the best solutions. A professional and very good at customer relations. I... See more
Company replied
A great experience for my phone upgrade today. I have a business account with two extra numbers attached to it. Mohammed was clear and precise and managed to sort me out a better deal. Thanks again
Company replied
I had an unexpectedly pleasant and helpful experience with the support officer Gesy, from Vodafone. A person who treated my problem with great seriousness, understood my desire and presented me with... See more
Company replied
⭐⭐⭐⭐⭐ 5-Star Review I had an excellent experience at the Vodafone Northampton store thanks to Kate. She was incredibly helpful from start to finish, answering all my questions with patience and pr... See more
Company replied
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31-33 Abingdon Street, NN1 2AW, Northampton, United Kingdom
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Reply from Vodafone UK - Northampton
Gesy was talkative, informative and patient, was happy to repeat information when asked and made the long process feel streamlined

Reply from Vodafone UK - Northampton
I went today to Vodafone to get a new contract phone and Gesy was very helpful and polite with us

Reply from Vodafone UK - Northampton
Just been served by Gesica, very nice and polite lady, explained everything step by step and helped to choose the phone 😍

Reply from Vodafone UK - Northampton
Gesica great friendly customer service highly recommended

Reply from Vodafone UK - Northampton
Very lovely lady gesica very helpful and kinda highly recommended

Reply from Vodafone UK - Northampton

Reply from Vodafone UK - Northampton
Hashir gave me the beat deals for 2 sim only.

Reply from Vodafone UK - Northampton
Hashir was very helpful and explained options well

Reply from Vodafone UK - Northampton
Thanks to Hashir I have get a better deal for my broadband and sim. Thanks for advice and wish you luck on your job!

Reply from Vodafone UK - Northampton
I had a really great experience at Vodafone. The staff member named Gerica who helped me was extremely friendly, patient, and professional. They made the whole process of getting a new SIM card very easy and stress-free.
They took the time to explain everything clearly and made sure I understood each step. I really appreciated their positive attitude and excellent customer service.
Thank you for your help — it made a big difference!

Reply from Vodafone UK - Northampton
Very helpful and a wonderful experience. Very calm and straightforward

Reply from Vodafone UK - Northampton
Many thanks to Kate for all her expertise and assistance when investigating the options for our new SIM only contract, very helpful indeed.

Reply from Vodafone UK - Northampton
Gesy has been very professional, personable, and helpful with helping my mum sort out her new phone contract. She made useful suggestions, explained everything thoroughly for somebody who hasn’t much a clue about phones. Really appreciate your help thank you!!

Reply from Vodafone UK - Northampton
Gesy is amazing and up to date with her skills that I acquired from her.

Reply from Vodafone UK - Northampton
Gesica was very helpful, knowledgeable and friendly.

Reply from Vodafone UK - Northampton
Hashir gave me the best deals and best service he made my spees perfect

Reply from Vodafone UK - Northampton
Hashir was so informative and helpful and made it very easy to switch over to Vodafone broadband. Thank you Hashir

Reply from Vodafone UK - Northampton

Reply from Vodafone UK - Northampton
Hashir îs the best salesperson there answered all my queries perfectly.

Reply from Vodafone UK - Northampton
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