I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... See more
Company replied
Location
Switch locationUnit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB
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See what reviewers are saying
Extremely knowledgeable, friendly and helpful. Helped us together the right package and phone to suit our needs
Company replied
Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... See more
Company replied
In store service was 5*. Due to numerous issues & delays i ended up visitng the store on about 4 seperate occasions. Each time i was treated with respect and empathy regarding the situation. Tilly,Aar... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Prestatyn
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, United Kingdom
4.9
Excellent
310 reviews
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Well what a fantastic morning at the…
Well what a fantastic morning at the Vodafone shop in Prestatyn.. store manager Dan.. what a friendly.. very helpful very knowledgeable guy.. new broadband.. new phone.. x2 best deals possible..
January 26, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Dougie,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vodafone are absolutely amazing..
Vodafone are absolutely amazing..
Dan was our helper today couldn't ask for a better person
January 26, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey *Stephanie
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Liam was exceptional
Liam was exceptional, very helpful, credit to the company
January 24, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Robert,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Brilliant very good and helpful and…
Brilliant very good and helpful and plasant
January 19, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Sue,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from liam
January 18, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Sonia,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan was very informative and patient…
Dan was very informative and patient answering queries and suggesting what was best for what I needed for my new plan
January 17, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Bryn,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service , Dan explained everything to my 85 year old mum , was very patient with us .
January 17, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Jo,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service with good advice
Excellent service with great advice off Liam
January 10, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Liam and dan was great
Liam and dan was great. They was really friendly and approachable. Got what I need and they was a great help.
January 10, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Dan and Liam…
Excellent service from Dan and Liam today. Amazing lads
January 10, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Darron,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dan and Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service, Dan and Liam couldn't be more helpful. Would certainly recommend.
January 10, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Sue,
Thanks for the lovely review and fantastic support for Dan and Liam .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dan dealt with my phone problem
Dan dealt with my phone problem. He was amazing sorted in under 10 mins.
January 9, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic and quick service
Fantastic and quick service, extremely helpful member of staff and provided a much better product.
January 8, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had the best service today from Aaron
Had the best service today from Aaron, he was so helpful, gave the best advice and found the best deal for me, he was not rushed even though the shop was busy and people were waiting, it was 10 out of 10 in every way
January 7, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Anita,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tilly was very helpful
Tilly was very helpful, gave me lots of advice on which phone is best to suit me
January 4, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Graham,
Thanks for the lovely review and fantastic support for Tilly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone purchase.Tilly was brilliant..she explained…
Tilly was brilliant..she explained things properly and made my purchase a pleasant experience
December 27, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Jean,
Thanks for the lovely review and fantastic support for Tilly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Aaron was very helpful in your Prestatyn store
Aaron was very helpful
December 6, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Kelly,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Prestatyn
Hi Jack,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Aaron was a great help at Prestatyn…
Aaron was a great help at Prestatyn Vodafone, very happy
November 8, 2025
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi. We're happy to hear that you had a great experience at our Prestatyn store. We appreciate you taking the time to leave us feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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