My experience was excellent if there’s another word above that to use. Customer service was top notch, exquisite and brilliant. Faheem really have insight in all that he does, very welcoming and pati... See more
Company replied
19-21 Evesham Walk,Kingfisher Shopping Centre, B97 4HA Redditch, GB
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My experience was excellent if there’s another word above that to use. Customer service was top notch, exquisite and brilliant. Faheem really have insight in all that he does, very welcoming and pati... See more
Company replied
Ervin was absolutely brilliant today. My partner and I went into the shop with a complicated situation and he was polite, patient and a really nice guy. It took him a while to sort everything as there... See more
Company replied
Visited the Redditch store for the wife and was greeted by Aamir and Faheem. Fantastic service and a credit to your company. I’m with 02 currently for over 20 years and when the new IPhone is... See more
Company replied
This would have been a 5 star review but the system is so slow, it took over half an hour to sort out the paperwork. Not the sales advisors fault, he was very friendly and professional throughout.
Company replied
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19-21 Evesham Walk,Kingfisher Shopping Centre, B97 4HA, Redditch, United Kingdom
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Good service from ergwin and faheem

Reply from Vodafone UK - Redditch
Ervine and Faheem was was good and swift help brought a bill to a lovely price and great customer service

Reply from Vodafone UK - Redditch
Vicky was fantastic today helping us with our phones.. highly recommend 🤩

Reply from Vodafone UK - Redditch
Great service, upgraded new phone, smooth transaction, thanks

Reply from Vodafone UK - Redditch
My experience was excellent if there’s another word above that to use. Customer service was top notch, exquisite and brilliant. Faheem really have insight in all that he does, very welcoming and patience in his work. If I’m given a second chance I will choose him over and over again. Keep it dear and u will take this company higher and higher

Reply from Vodafone UK - Redditch
I was talking to Aamir to by the 17 pro max and he was very welcoming and helpful through the whole experience.

Reply from Vodafone UK - Redditch
Ash was really professional in helping me upgrade my new phone & helped me get the best value for money. Great customer service!

Reply from Vodafone UK - Redditch
Visited the Redditch store for the wife and was greeted by Aamir and Faheem.
Fantastic service and a credit to your company.
I’m with 02 currently for over 20 years and when the new IPhone is released at the end of the year, I will be coming back as I have been so impressed with the service!
Keep up the good work!

Reply from Vodafone UK - Redditch
Great service very good looking and smiling all the time great asset to the store

Reply from Vodafone UK - Redditch
Sikkander was very helpful and explained my options very clearly!

Reply from Vodafone UK - Redditch
Ervin was absolutely brilliant today. My partner and I went into the shop with a complicated situation and he was polite, patient and a really nice guy. It took him a while to sort everything as there was so much to do, but he took it in his stride and had great humour so we didn’t mind waiting around. I often avoid going into phone shops but we will now use this branch due to Ervin today, what a credit to the store he is!!!

Reply from Vodafone UK - Redditch
Vodafone is reliable network in uk I love to be working with Vodafone good network

Reply from Vodafone UK - Redditch
Jake was a star, helped us move across to vodaphone seamlessly today, no hassles, no pain! Apple Watch not connected to our Apple phone system - something we couldn’t do with voxi.

Reply from Vodafone UK - Redditch
Ria was very helpful,friendly and talked through all options.Offered other services , also other lines was very detailed in explanations ,brilliant customer service and a happy daughter

Reply from Vodafone UK - Redditch
The service we received from Jake and Ashley was first class would recommend vodaphone

Reply from Vodafone UK - Redditch
Jake was very helpful giving me everything I asked for and more thank you

Reply from Vodafone UK - Redditch
Jake was very knowledgeable and made sure we were on the best deal for our contracts and our broadband.

Reply from Vodafone UK - Redditch
Vicky was lovey & very helpful. Got a great deal on a new phone. Fabulous service as always.

Reply from Vodafone UK - Redditch
I'm happy with the phone and the deal I got from the company. Speaking with the service team Jake and kaci helped me get exactly what I was looking for.

Reply from Vodafone UK - Redditch
Ria supported me and my parents with our phones. She was very organised, friendly and quick to respond to questions.
We are very grateful to her.

Reply from Vodafone UK - Redditch
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