My experience was excellent if there’s another word above that to use. Customer service was top notch, exquisite and brilliant. Faheem really have insight in all that he does, very welcoming and pati... See more
Company replied
Location
Switch location19-21 Evesham Walk,Kingfisher Shopping Centre, B97 4HA Redditch, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ervin was absolutely brilliant today. My partner and I went into the shop with a complicated situation and he was polite, patient and a really nice guy. It took him a while to sort everything as there... See more
Company replied
Visited the Redditch store for the wife and was greeted by Aamir and Faheem. Fantastic service and a credit to your company. I’m with 02 currently for over 20 years and when the new IPhone is... See more
Company replied
This would have been a 5 star review but the system is so slow, it took over half an hour to sort out the paperwork. Not the sales advisors fault, he was very friendly and professional throughout.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Redditch
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
19-21 Evesham Walk,Kingfisher Shopping Centre, B97 4HA, Redditch, United Kingdom
5.0
Excellent
888 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jake is very proffesinal and helpful
Jake is very proffesinal and helpful. Tha k you jake
August 6, 2026
Unprompted review
Reply from Vodafone UK - Redditch
Hey Robert,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jake in store was amazing
Jake in store was amazing; upgraded my account within just a few short minutes.
Thank you Jake!
August 4, 2026
Unprompted review
Reply from Vodafone UK - Redditch
Hey Nicola,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited Vodafone in Redditch and was…
I visited Vodafone in Redditch and was helped by Jake who advised me he was fairly new to the store. He was very approachable and listened to my issues. He suggested a plan and ended up saving me money. Extremely helpful and very good customer service
August 4, 2026
Unprompted review
Reply from Vodafone UK - Redditch
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Did a fantastic job sorting my new…
Did a fantastic job sorting my new contract
August 4, 2026
Unprompted review
Reply from Vodafone UK - Redditch
Hi Chris, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Great customer services
Great customer services from Jake and Sikkander and got me a good phone deal. Thanks guys
August 2, 2026
Unprompted review
Reply from Vodafone UK - Redditch
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Sikkander was my assistant
Sikkander was my assistant! Very happy with my service. Leaving a happy customer
August 1, 2026
Unprompted review
Reply from Vodafone UK - Redditch
Hey Tony,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sikkander was extremely knowledgable…
Sikkander was extremely knowledgable and helpful today and solved my issue.
Very friendly will ask for him again.
July 26, 2026
Unprompted review
Reply from Vodafone UK - Redditch
Hey Debra,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sikkander.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Poppy was really helpful and friendly
Poppy was really helpful and friendly. Wasn't looking forward to changing phone. But she made the experience very rewarding and explained everything to me
July 25, 2026
Unprompted review
Reply from Vodafone UK - Redditch
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service friendly staff well…
Excellent service friendly staff well be back
July 25, 2026
Unprompted review
Reply from Vodafone UK - Redditch
Hey Nick,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Redditch
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ria had very good service
July 23, 2026
Unprompted review
Reply from Vodafone UK - Redditch
Hey Ike,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Poppy was really helpful and the other…
Poppy was really helpful and the other staff in the shop were really knowledgeable about the products they are selling.
July 22, 2026
Unprompted review
Reply from Vodafone UK - Redditch
Hey Richard,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Always helpful and gets the best deals
Always helpful and gets the best deals. Fixes screw ups by the call centre. Highly recommend.
July 19, 2026
Unprompted review
Reply from Vodafone UK - Redditch
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service by ria
Excellent service by ria. Sorted me out with a good deal
July 18, 2026
Unprompted review
Reply from Vodafone UK - Redditch
Hey Nad,
Thanks for the lovely review and fantastic support for Ria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Both store staff was very helpful and informative- went through our options and gave us the best deals. Will be back in store to also review our broadband at a later date.
July 18, 2026
Unprompted review
Reply from Vodafone UK - Redditch
Hey Jane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ria service
Ria
Very very helpful at Vodaphone shop in Redditch
Excellent service
July 12, 2026
Unprompted review
Reply from Vodafone UK - Redditch
Hey Mark,
Thanks for the lovely review and fantastic support for Ria.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful absolutely amazing…
Very helpful absolutely amazing customer experience and support helped with all three of my phone lines. Highly recommend sikkander always helpful and patient
July 12, 2026
Unprompted review
Reply from Vodafone UK - Redditch
Hey Ornela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really helpful staff friendly and made…
Really helpful staff friendly and made sure u know everything your setting up would recommend
July 11, 2026
Unprompted review
Reply from Vodafone UK - Redditch
Hey Ell,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good customer service ria
Ria
Was very helpful explained the process very well and went out her way to help me.
July 9, 2026
Unprompted review
Reply from Vodafone UK - Redditch
Hey Kai,
Thanks for the lovely review and fantastic support for Ria.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kaci has been a star and tramsferred…
Kaci has been a star and tramsferred everything over
July 7, 2026
Unprompted review
Reply from Vodafone UK - Redditch
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.