Alex in the Rhyl branch was super helpful and understanding to what I needed etc. His patience was incredible as I had my 7 year daughter with me and she was getting bored. Alex was a breath of fre... See more
Company replied
Unit 12 , White Rose Shopping Centre, LL18 1EW Rhyl, GB
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Alex in the Rhyl branch was super helpful and understanding to what I needed etc. His patience was incredible as I had my 7 year daughter with me and she was getting bored. Alex was a breath of fre... See more
Company replied
George was absolutely fantastic. He was so helpful and polite and helped me to find the best sim only. He asked questions to ensure the package suits my needs
Company replied
Nathan ( Rhyl 9th June)was very knowledgable and patient. He suggested we take a look at coming to Voda for my Broadband and also saved me money. I was assisted with consideration, courtesy and... See more
Company replied
I was served in rhyl Vodafone shop to day by Ahmad , what a fantastic young lad , hes very helpful , nothing was to much trouble for him , I would 100% recommend the staff at that store
Company replied
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Unit 12 , White Rose Shopping Centre, LL18 1EW, Rhyl, United Kingdom
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Tom and Liam from Vodaphone in Rhyl white rose shopping centre went above and beyond. Very knowledgeable, got my daughter the best deal. Can’t thank them enough, would highly recommend a visit to the shop if you’re after a new phone

Reply from Vodafone UK - Rhyl
Tom and Liam were extremely helpful and made our experience very enjoyable

Reply from Vodafone UK - Rhyl
Came into Vodafone today and spoke to Tom and Liam who helped me get a great deal and also help with my other contract on my account which I wasn't sure I still was paying for absolutely fantastic staff

Reply from Vodafone UK - Rhyl
Everyone was very professional whilst we were upgrading our phones. Lots of reassurance on what was the cheaper plan and how to save us the most money. Would definitely return to this shop again. Cheers lads

Reply from Vodafone UK - Rhyl
I just want to put this in amazing staff Liam and tom helped me with an amazing deal and also helped with transferring all the stuff from my old phone and heard stories from Dave about liams new car 🤣

Reply from Vodafone UK - Rhyl
I came in today ordered a phone online but it was cancelled so tom sorted me out an amazing deal on a Samsung a14 so grateful for the staff in rhyl

Reply from Vodafone UK - Rhyl
Just changed my phone at Vodaphone in Rhyl. Dealt with by David. Very professional and experienced would recommend this store and this person to anyone looking to buy/exchange a phone
Very satisfied

Reply from Vodafone UK - Rhyl
Absolutely over the moon with the service and the help David,Lewis & Tom gave today in store these lads are a credit to vodaphone thank you so much👌cannot praise enough flawless experience

Reply from Vodafone UK - Rhyl
David was really great and saved us a lot of money as we were paying a lot on EE.

Reply from Vodafone UK - Rhyl
The welcome from Tom and Lewis,so different to previous visits,they were both so helpful explaining finer details in contracts,even a cup of tea while we waited,highly recommend a visit to the Rhyl store .

Reply from Vodafone UK - Rhyl
Fantastic service! Couldn’t fault Lewis and Tom! Very helpful and went through things very thorough

Reply from Vodafone UK - Rhyl
Tom was really helpful when coming in this week to help with choosing my next new phone and upgrading my sims for myself and my son - I’ll be doing an extra upgrade very soon -
Thanks 🙂

Reply from Vodafone UK - Rhyl
Great service from Lewis.nothing to much trouble.topnotch.

Reply from Vodafone UK - Rhyl
Tom and David were incredibly supportive and helpful during my visit to inquire about an upgrade. Despite my hesitation to switch from Sky after being a customer for many years, they remained patient and understanding. They provided me with various options, and I eventually chose the one that best suited my needs. As a result, I have now transferred all my family's sim cards to Vodafone. I am truly grateful for their assistance and guidance. Thank you once again!

Reply from Vodafone UK - Rhyl
Excellent service and advice. Highly recommend to anyone needing advice and help. Brilliant to speak to someone in person rather than on the phone or online, lovely team working in store.

Reply from Vodafone UK - Rhyl
Liam was really helpful today he helped me transfer everything off my old phone and showed me how to use my new one

Reply from Vodafone UK - Rhyl
Very helpful and knowledgeable
Patience considering I was shopping with a toodler

Reply from Vodafone UK - Rhyl
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