Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... See more
Location
Switch locationSu11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB
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Alessia was amazingly helpful when setting up my daughter first phone and spent time Explaining sim only bundles and getting us the right deal. Super friendly and great with kids. Would highly recomm... See more
Company replied
Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough
Company replied
Tk was very helpful when i needed help with my phone on the 24th august after Apple couldn’t help sorted me a upgrade and made the process simple thank you again !
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Southampton West Quay
Written by the company
Contact info
Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, United Kingdom
4.9
Excellent
399 reviews
Asks customers to review
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Sukhvinder was incredibly helpful and…
Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two dedicated sessions to make sure we were set. He was amazing and made sure we got the best value for money and five star service. Thank you!!
September 7, 2026
Unprompted review
Sukhvinder is a very helpful and…
Sukhvinder is a very helpful and accommodating. He saves me a lot of money with my monthly payment.
September 7, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Thank you to Rachel for her help & her…
Thank you to Rachel for her help & her ability to explain everything in plain English
September 3, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Judith,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tk was very helpful when i needed help…
Tk was very helpful when i needed help with my phone on the 24th august after Apple couldn’t help sorted me a upgrade and made the process simple thank you again !
August 24, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hi Chelsea, thank you so much for your wonderful review and the amazing support you’ve shown for Tk, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Alessia was amazingly helpful when sorting out plan for child’s first phone. Getting the best deal we could have
Alessia was amazingly helpful when setting up my daughter first phone and spent time
Explaining sim only bundles and getting us the right deal. Super friendly and great with kids. Would highly recommend.
September 1, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Michael,
Thanks for the lovely review and the fantastic support you’ve shown for Alessia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you
Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough
August 12, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Charlene,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alessie gave me very good service Thank…
Alessie gave me very good service Thank you
August 24, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey David,
Thanks for the lovely review and fantastic support for Alessie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alwssia is very helpful and patient.
Alwssia is very helpful and patient. She explains everything in detail.
August 24, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Tycheng,
Thanks for the lovely review and fantastic support for Alwssia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sam it was the best advisor
Sam it was the best advisor, thank you Sam
August 22, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very pleased with the help I’ve…
Very pleased with the help I’ve received from Vodafone. Alessia was most helpful as she was a few weeks ago when I came in with another little problem.
August 21, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
"Hey Dale,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Sam was great
Sam was great! I actually can’t fault him! Thanks again
August 18, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Davey was very helpful saving me money
August 14, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Paul,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Southampton West Quay
Hi Donna, thank you so much for your wonderful review and the amazing support you’ve shown for Harry, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Alessia was a pleasure to deal with
Alessia was a pleasure to deal with, she listened to my requirements and assessed my needs and then gave me the service which was exactly right for me.
August 10, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Richard,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alessia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rachel was really helpful and explained…
Rachel was really helpful and explained everything really nicely.
August 6, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Andy,
Thanks for the lovely review and fantastic support for Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sukhvinder was so helpful and…
Sukhvinder was so helpful and knowledgeable nothing was to much trouble and fantastic knowledge and so well mannered 💯 would recommend
August 5, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Martine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kam helped me with my new device
Kam helped me with my new device, will return again !
August 4, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Kam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Christopher
Christopher, who works at the Vodafone store in Southampton was very helpful and friendly. He helped me with my upgrade and transferred all my personal data to my new phone. He was very patient, polite and got me everything I needed.
Thank you Chris ☺️
August 1, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Chanell,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Dillon was very helpful and friendly. Made the process easy and I’m very happy with my experience.
August 1, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Ruby,
Thanks for the lovely review and fantastic support for Dillon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry on the door was excellent
Harry on the door was excellent, informative.
July 31, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Frank,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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