Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... See more
Company replied
Location
Switch locationSu11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB
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See what reviewers are saying
Alessia was amazingly helpful when setting up my daughter first phone and spent time Explaining sim only bundles and getting us the right deal. Super friendly and great with kids. Would highly recomm... See more
Company replied
Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough
Company replied
Tk was very helpful when i needed help with my phone on the 24th august after Apple couldn’t help sorted me a upgrade and made the process simple thank you again !
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Southampton West Quay
Written by the company
Contact info
Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, United Kingdom
4.9
Excellent
401 reviews
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Amazing service and happy with my new…
Amazing service and happy with my new upgrade, excellent service from Kam.
June 12, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Jennie,
Thanks for the lovely review and fantastic support for Kam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alessia was a star ⭐
Alessia was so helpful and knowledgeable! We weren't relishing the thought of having to purchase a new mobile for my daughter (due breakage) but with Alessia's assistance it all became very bearable 😊 she even guided me to switching to a better airtime plan. Thank you!
June 9, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Alessia was so helpful
Alessia was so helpful. A fantastic staff member!
June 9, 2026
Unprompted review
Sam was great THANK YOU 😊
June 1, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Silviya,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rachel was very helpful today
Rachel was very helpful today, sadly the systems are slow in the shop not her fault at all
June 4, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Wiltshire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris in the store is a real good guy
Chris in the store is a real good guy. Really knowledgeable and clearly knows his stuff. I'll definitely be going back to Vodafone Southampton in the future. Hibs for the win
May 30, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sukhvindviner listened and I came away happy.
Sukhvindviner listen to my request and understood what I was asking about. There was a bit of a problem because I have moved recently and he handled the whole situation with tact. I may be oldish, 83 and I do know some things, I felt really supported.
June 2, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Rosalind,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came into Vodafone to get a contract…
I came into Vodafone to get a contract and Alessia was amazing and very helpful and gave really good amazing advice and she is just such an amazing caring person.
June 2, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Adam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hi Kaz at vodaphone was absolutely a…
Hi Kaz at vodaphone was absolutely a GEM! Totally an amazing painless experience with all my problems solved . Truly an asset to his vocation. Thank you for great service , patience and information given.
June 1, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Flora,
Thanks for the lovely review and fantastic support for Kaz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kaz is phenomenal!
Kaz is a patient, outstanding, extremely knowledgable and beyond kind. Really appreciate his hard work and patience explaining everything.
June 1, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Athanasia,
Thanks for the lovely review and fantastic support for Kaz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service from Nic.
May 23, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sam provided excellent service
Sam provided excellent service. He was very polite, attentive to our queries, listened carefully, and always had a smile on his face. We really appreciated his help
May 22, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service from Chris
Excellent service from Chris. He took his time to go through my upgrade options and explained everything clearly. Customer service like this doesn't tend to exist anymore so it was a pleasant surprise.
May 19, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chris was cleaning the store and did a…
Chris was cleaning the store and did a great job. Bang, the dirt was gone
May 19, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Harry helped me and my family out with…
Harry helped me and my family out with our next phone purchases, he was very informing and polite
May 12, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Southampton West Quay
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great lovely service from Sukhvinder.
May 16, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Magda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant service, friendly and great plus fixed the problem - Alessia fab
May 8, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Robert,
Thanks for the lovely review and fantastic support for Alessia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kaz is so helpful person
Kaz is so helpful person. He helped us even our English not well he was full patient and helpful. Thanks them
May 6, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Tolga,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Helpful adviser…
Chloe was really helpful when amending the date of my direct debit, she even got the price of my bill down and saved me some money, and she done it all with a smile! She is a credit to the company
May 6, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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