Served by the lovely Meg. She certainly had her work cut out with us two! Mum, 80, complete technophobe. Me, ADHD, no patience whatsoever. Meg was chilled and informative. She gave us ev... See more
Location
Switch location8 King Street, TR1 2RA Truro, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sam N made my experience easy and quick. Very professional, easy to understand and friendly as ever. I would definitely advise customers to talk with Sam. Many thanks!
Company replied
I visited Truro Vodaphone shop to replace my old phone. Joey was most helppful and advised me not only what would be a good phone but also recommended a pricing package. When the phone arrived a few... See more
Company replied
Jack, Sam and Joey were most helpful with the purchase of my new phone. They all explained everthing thoroughly and helped me understand points that I was uncertain of. Joey helped to transfer all dat... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Truro
Written by the company
Contact info
8 King Street, TR1 2RA, Truro, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jack was professional and very helpful
Jack was professional and very helpful. He answered my initial queries with patience and understanding . He then helped me through the whole process of sorting my broadband and phone SIM card. I cannot thank him enough.

Reply from Vodafone UK - Truro
We saw Sam P in the Truro store
We saw Sam P in the Truro store, who was very helpful sorting out my Wife's new mobile, and also sold us a broadband contract to replace our existing BT contract at a much reduced price. Very happy with his, and the company's service.

Reply from Vodafone UK - Truro
New phone experience
Sam P was really helpful giving me advice on my new phone with my Vodafone contract.
Very happy with the prospect of new broadband with you
Truro store

Reply from Vodafone UK - Truro
Mark is an absolute asset to your…
Mark is an absolute asset to your company. He was very friendly and informative. He understood our needs and quickly revised our plan to our expectations.

Reply from Vodafone UK - Truro
Mark was so helpful and compassion and…
Mark was so helpful and compassion and made me feel at eaae

Reply from Vodafone UK - Truro

Reply from Vodafone UK - Truro
Jack was absolutely brilliant
Jack was absolutely brilliant
I was very satisfied with my up grade.

Reply from Vodafone UK - Truro
Aaron at Truro vodaphone has been excellent today
Aaron at Truro vodaphone has been excellent today. So helpful and knowledgable I would highly recommend using him. Many thanks Lyn Wilde

Reply from Vodafone UK - Truro
Aaron and Sam P were fantastic with…
Aaron and Sam P were fantastic with myself and my family today. Would recommend coming here.

Reply from Vodafone UK - Truro
Good attentive service
Good attentive service, and always persevere until a problem is solved.

Reply from Vodafone UK - Truro
Fabulous from all staff
Fabulous from all staff. We encountered three members of staff and all amazing. Thank you.

Reply from Vodafone UK - Truro
Excellent service and very friendly…
Excellent service and very friendly group of guys in Truro ⭐️⭐️⭐️⭐️⭐️
Would highly recommend jack especially ✅

Reply from Vodafone UK - Truro
I had a great experience at the…
I had a great experience at the Vodafone store. Maddie was incredibly helpful with my iPad purchase and took the time to explain everything clearly. She was friendly, patient, and made the whole process really easy and stress-free. Excellent customer service – thank you, Maddie! 😊

Reply from Vodafone UK - Truro
Maddie was extremely helpful and found…
Maddie was extremely helpful and found us the perfect deal. Highly recommend her .

Reply from Vodafone UK - Truro
Had a problem with my redemption of a…
Had a problem with my redemption of a voucher, went and saw Matt in Truro and he was amazing! Great service as per usual from the team there

Reply from Vodafone UK - Truro
Maddie is amazing!
Maddie is amazing! The system was slow and I was having trouble getting a new pay monthly phone, but Maddie patiently sorted everything out. 10/10!

Reply from Vodafone UK - Truro
Aaron helped me upgrade my phone
Aaron helped me upgrade my phone, my old one was not charging and I desperately needed a phone!
He found a good deal that meant my costs stayed manageable. The shop was busy with customers and they all did a great job of keeping everyone happy

Reply from Vodafone UK - Truro
Sam P was great
Sam P was great, got me a very good deal on my broadband and sim. Highly recommend

Reply from Vodafone UK - Truro
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







