Soha was very approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.
Company replied
Unit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB
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Soha was very approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.
Company replied
Emine was amazing! She went above and beyond with her customer service, told us about additional offers. She was very helpful and friendly
Emine was fantastic; she was very helpful when I came in to upgrade my phone, explained everything clearly to me, and was friendly with a smile on her face.
Very good customer experience! D’anna is pleasant, listens very well, knows the business and wastes no time of the client. Her smile is a plus
Company replied
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Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, United Kingdom
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I was served by Stephen. He was so helpful, attention, professional and kind. Would definitely go back to this store just for him.

Reply from Vodafone UK - White City
Amazing store experience! Stephan, the store advisor, was exceptionally helpful, went above and beyond to ensure my issue was completely resolved. I truly appreciate the outstanding service!

Reply from Vodafone UK - White City
Thanks Stephan
Very good helper. Give me good offer new sim card. And home broadband
Thank you very much
5* star ⭐

Reply from Vodafone UK - White City

Reply from Vodafone UK - White City
Larisa is an amazing person and very helpful. l left from store very happy !!!
Thanks 😊

Reply from Vodafone UK - White City
Stephane was absolutely excellent at advising me and also helping me with my connectivity to my new Apple Watch. Thank you!

Reply from Vodafone UK - White City
Danna was absolutely amazing! So helpful and answered all of my questions.

Reply from Vodafone UK - White City
Asmaa was so very helpful and kind. Sorted my problems and gave some great advise. Because of Asmaa I decided to renew my contract with Vodafone. Thank you

Reply from Vodafone UK - White City
Danna was the best helped with everything I needed!!!

Reply from Vodafone UK - White City
Danna very beautiful girl and helped me find a good deal and good number
Very good customer service
Very happy

Reply from Vodafone UK - White City
Exceptional support and service provided by Vodafone Advisor Danna !!

Reply from Vodafone UK - White City
Asmaa was a star once again
Many thanks

Reply from Vodafone UK - White City
Thanks to Ravi for the best service!
He helped me big time + the store has a nice atmosphere! Definitely coming back!

Reply from Vodafone UK - White City
Sudenaz was a fantastic sales person.
I would definitely recommend her to friends and family.

Reply from Vodafone UK - White City
Fantastic help from Ravi! Highly recommend! Thank you!

Reply from Vodafone UK - White City
Hai was awesome listened to every bit of my query

Reply from Vodafone UK - White City
Josh was impressively helpful, very pro active, informative and responsive. He kept me informed and made the process of switching my daughter's pay as you go to a contract very easy.

Reply from Vodafone UK - White City
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