Voduz Hair  Reviews 

527
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the hair products, noting that professional hair dryers and various styling tools leave hair looking exceptionally healthy, soft, and shiny. Consumers also appreciate the helpful support team for resolving order inquiries promptly and assisting buyers with replacements. Some reviewers were not happy with unexpected delivery delays, tracking problems, and occasional missing items in their packages. A few other people also felt that certain heating tools experienced durability issues, faulty cables, or performance flaws over time. These buyers expressed frustration regarding product reliability after extended use.

What people talk about most

Product

Consumers find product to be positive, highlighting exceptional quality and effective results across various... See more

Customer service

People report positive experiences with customer service, noting that agents are quick, friendly, and helpful... See more

Order

Customers consistently note ambiguous experiences with order processing and delivery. While many reviewers... See more

Staff

Reviewers mention positive feedback about staff, highlighting extremely helpful and efficient service.... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with how healthy, shiny, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I place my order I didn’t receive a confirmation email so after 5 days (weekend included) I check the website and contact Voduz via their link. A lovely, helpful and efficient lady called Susie... See more

Rated 5 out of 5 stars

I love and use most of voduz products as I want my hair to be healthy. I have recently noticed my har thinning and contact voduz for some advice and they responded super quick with products I need to... See more

Rated 5 out of 5 stars

Placed an order which arrived promptly- however had an item missing. Contacted voduz and error was corrected and item sent promptly. It’s not always about getting things right but how you are treated... See more

Rated 5 out of 5 stars

I have bought many products from Voduz and been very impressed with all especially the hair oil which I love and it's great to stock up when on special offer...I purchased from the pre-sale great val... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

527 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(527)

152 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just want to say the products are…

Just want to say the products are amazing ,,, luv the R”Oil the defender the care for it re energising ,,,, these are my favourites,,,, I’ve most of ur products so keep up the brillant and amazing work ,,, the smells are just divine ❤️❤️

July 3, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Customer service

Voduz products are amazing I use crown control all the time and the 3d flat brush Katie is customer service was great help to me regarding my brush snapping with in a few hours I had a reply and a replacement brush was sent out

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Placed an order which arrived promptly-…

Placed an order which arrived promptly- however had an item missing. Contacted voduz and error was corrected and item sent promptly. It’s not always about getting things right but how you are treated when things go wrong- great service

July 1, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

5 stars!!

Products are unbelievable along with outstanding customer service 👏🏻 🙂 Thanks Katie ❤️

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Don't hesitate, buy!!!!!

I bought the Crown Control Balm first and loved it from the first time I used it so much so that I ordered the Velvet Crown immediately. Great reductions on Tiktok! Loving the Velvet Crown. I was able to blow dry with no need for my straightener, that's a win! Got in touch with Customer Service with a question and Katie got back with a very helpful answer quickly. All in all, love Voduz now!

June 24, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

From Northern Ireland to Florida: My Favorite Haircare Discovery Ever

I first discovered VODUZ while traveling in Northern Ireland. At the time, I purchased the Illuminating Shampoo and Conditioner simply because I needed hair products for the duration of my trip. I have blondish hair, and I was not expecting to find a new favorite brand. However, after using the products, I absolutely fell in love with them.
I brought the remaining products home with me to the United States and, once I ran out, immediately started searching for where I could buy more. That's when I realized VODUZ products are not sold in the U.S., and the only way to purchase them is directly through VODUZ with international shipping. I took a chance and placed an order, and despite the overseas shipment, the package arrived promptly.
That was over three years ago, and I have been a loyal VODUZ customer ever since.
Even with international shipping costs, customs duties, and the inconvenience of ordering from overseas, I continue to purchase VODUZ products because the quality is simply worth it. Over the years, I have tried several different product lines and have also purchased them as gifts for family and friends. Everyone who has received them has loved them and often asks where they can buy them.
Each product line has impressed me. My 25-year-old daughter especially loves the Nourishing range. Personally, my favorite lines are Repair and Illuminating as well as the Pure Silk Hair and Body Oil. The fragrance is absolutely beautiful, and the results are amazing. It leaves my hair feeling healthy, smooth, and luxurious.
Another standout product is the In-Vented 3D Duo Bristle Brush. It is, without question, the best hairbrush I have ever owned. In fact, it is the only brush that allows me to brush my 10-year-old daughter's hair without tears. Any parent knows what a remarkable achievement that is!
Before discovering VODUZ, my favorite haircare brand was Moroccanoil. Since trying VODUZ, I have completely switched. The quality, feel, fragrance, and results consistently exceed my expectations.
I only wish I could try more of the VODUZ product range. Unfortunately, U.S. shipping restrictions prevent aerosol products from being shipped internationally, and the differences in voltage and electrical outlets make it difficult to purchase the styling tools. Otherwise, I would gladly try even more of the collection.
I would also like to mention the outstanding customer service. In over three years of ordering from VODUZ internationally, I have only experienced one issue when a shipment arrived damaged during transit. I contacted customer service, and their response was prompt, professional, and genuinely customer-focused. They immediately arranged a replacement shipment, which arrived very quickly. The way the situation was handled only strengthened my confidence in the company and reinforced why I continue to be a loyal VODUZ customer.
The products are exceptional, and I continue to recommend them to friends and family whenever I have the opportunity.

June 10, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Infrared Straightener- steer clear if you don’t want burns

I have shopped with Voduz for years and have always sworn by them. However, I purchased the Legacy infrared straightener as I have had their infrared hairdryer for a few years. The first time I used it I was straightening my fringe when I suffered fairly bad burns from it. I contacted Voduz and they said I was using it wrong!! They said that the plates on this are curved and protrude over the side of the straightener so don’t use it too near your skin!!!!! I’m not sure how you would straighten your fringe. The other thing is that the outside of the straightener is ridiculously hot, I have a steam pod and a cheap ceramic plated straightener and it does not happen with either of them or my daughter’s ghd.
Be careful if you order this, DO NOT let your kids near it as they will get burned.
The customer service agents seemed to be helpful but kept passing me over to a team who look into problems. They victim blamed too and I had sent photos of the burns on my forehead, which I had to go to the doctor about. BEWARE VODUZ DO NOT HELP WHEN IT COMES TO THEIR DODGY HAIR STRAIGHTENER

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent products & customer service

Excellent products. I have using them now for almost 2 years & wouldn't use any other brand now. I had recently reason to reach out to customer service about an issue. Katie dealt with it immediately & resolved issue within 24 hrs.
Well done to the whole team !

June 2, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent customer service

I received one incorrect product in my recent order. I contacted Voduz and received a quick, efficient and professional response from Katie. The correct product was received within a couple of days. Thank you Voduz.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

I order the sun range bundle off TikTok…

I order the sun range bundle off TikTok shop, when it arrived it was missing the spf. I contacted the customer care team and received a reply back within 24 hours from a lovely girl named Katie who couldn’t have been any more helpful and had a replacement product sent out within a few hours. Can’t wait for it to come. Thank you Katie!

June 2, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look