When I place my order I didn’t receive a confirmation email so after 5 days (weekend included) I check the website and contact Voduz via their link. A lovely, helpful and efficient lady called Susie... See more
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I had a missing order for straightners
I had a missing order for straightners. I spoke with Sarah through Instagram who was very helpful and she got Katie to email me to sort my missing order. Katie was extremely helpful and very efficient. Katie had my replacement straightners sent out to me which I received today. Thanks to both Sarah and Katie for your help. Both of you were very professional polite efficient.
Really helpful customer service from…
Really helpful customer service from start to finish. I mainly dealt with Katie who I found very helpful and efficient. I was having an issue with my hairdryer I bought. When I first emailed i was given great instructions to try resolve the issues myself. Unfortunately this didn't work and when I let the team know they very quickly instructed me to return it once they verified the fault I was offered a replacement but as I had already replaced it, I was given a full refund. Couldn't have asked for a better outcome. Thanks again Laverne
Had an issue with the spray caps…
Had an issue with the spray caps emailed vouduz and a lovely lady named Deborah helped me so much and was very pleasant with me. Love the vouduz range. Thanks for all the help
Really disappointed .
I had big expectations for the conditioning spray, but unfortunately I’m really disappointed!
My hair just looked very dry after use and was quite limp the following day.
When I wanted to change the delivery…
When I wanted to change the delivery address I emailed the info email and Deborah got back to me straight away to say it was done. Really happy with the service
If i could give the Voduz shampoo and…
If i could give the Voduz shampoo and conditioner more than 5 stars i would, i only started using this recently and i find it amazing, it leaves my hair with a lovely shine and my hair feels so clean and healthy, im so happy to find something like this, i will be always using this from now on
I had a hair analysis in my local…
I had a hair analysis in my local chemist a lovely girl called Emma, she was very realistic with me . I had lost my hair 9 years ago and tried everything and I mean everything , I was not even going to try it but I said one last product. I can't believe the difference I was so happy to see my hair looking fuller . I went back again after 12 weeks as they were having another clinic in the chemist and straight way you could see the difference a lot of fine new hair .
I will never have thick hair but it's definitely made a difference .
Order wrongly
Today I made a mistake and ordered 2 product the same and I only wanted one as I dont need two straighteners and it was fix with a few moments and I love all the product always happy with my purchase ☺️
I found Voduz very helpful An Post lost…
I found Voduz very helpful An Post lost my order and Voduz sorted it out and are resending out my order free of charge
I had a query that I needed help with…
I had a query that I needed help with and Katie in Customer Service responded quickly and was very helpful. Great company to deal with.
Never disappointed with Voduz
Great customer service that responds in quick time and sorts/fixes issues with no hassle. I love this brand. I’ve tried a lot of their products and I’m never disappointed. Highly recommend Voduz.
Love voduz products and usually buy in…
Love voduz products and usually buy in shop but chanced to order on line and as soon as payment was through I realised I ordered wrong product. Emailed and got response almost immediately and my order sorted. Couldn't fault that
Absolutely avoid this place at all…
Absolutely avoid this place at all costs. I returned 2 unopened products that I paid returns for myself with tracking. The product is in the warehouse over a week and still nothing. Absolute scammers. Do not buy from these
It takes too long to dry
It doesn’t dry my hair ! Got so fed up of it taking over an hour to dry my hair as if I had nothing better to do than be glued to a hair dryer for that long . Now yes my hair is thick and long but I’ve never had a hair dryer that took that long to dry my hair , I’m so happy to have bought another one now . I won’t be using this brand again ,it’s prob ok if you have a short style but don’t get if you have long hair, or thick hair. It wasted so much of my time.
Highly recommended
I got a few products from Voduz Hair. I love them. I have blonde fine dry hair and these have really made a difference. Would highly recommend.
I did have an issue with one of them, it got damaged in transit. Contacted customer service and a new product delivered within a week of me telling them. Fantastic service.
Fantastic hairdryer
Fantastic hairdryer, and great service. thank you.
Returns
Purchased a product which unfortunately I had to return. I contacted their customer service who made the returns transaction very straight forward.
My whole family use all of the Voduz…
My whole family use all of the Voduz products including the blow out hair dryer. The products are amazing. I had a slight problem with a recent order and Katie had it sorted almost immediately. Excellent customer service.
I ordered a hairdryer which…
I ordered a hairdryer which unfortunately didn’t arrive. However, when I contacted customer service, Katie went above and beyond to resolve the issue. She responded quickly, was very helpful, and arranged for a replacement to be sent out immediately. Really impressed with the level of service—thank you Katie!
Love this brand
Love this brand, I've the full collection, hairdryers,hair straighteners and I use there shampoo conditioner and hair treatments. Recently had a small issue and it was sorted by Katie in less than 24rs. Cannot recommend them enough. You won't be sorry if you invest
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