Volza Reviews 

They are a bunch of thieves. The payment was made in USD to a Dubai-based company. After making the payment, I discovered that they do not provide access to any meaningful data unless you upgrade to an even more expensive plan.

It now appears that the platform has also been flagged by the Indian government for allegedly sharing customs data, which raises serious concerns about its legitimacy and business practices.

In my opinion, the platform is completely useless and provides very little value for the money charged. I would strongly recommend avoiding it and not wasting your money.

REFUND REFUND REFUND! yes!! I HAVE RECIVED REFUND, Im Explaining How You Also Can Get, If You Have Charged though Debit or credit card or Upi Just Call Your Bank or Card issuer And Raise CHARGEBACK CHARGEBACK CHARGEBACK. I WAS Charged after Demo Without pror notification. RAISE CHARGEBACK AGAINST THIS COPYCAT WEBSITE, THIS STARTUP IS ALSO POSTED ON ACQUIRE.COM FOR SELLING, PLEASE DO NOT EVEN THINK THAT VOLZA WILL HELP YOU IN YOUR EXP IMP BUISSNESS. RAISE CHARGEBACK IF NEED REFUND WITHIN 40 DAYS AFTER PAYMENT.

IMPORTANT & URGENT 

Attention:  Harshita Sehta/Ankur Kumar,
CC : Michael Robinson-CEO / Amir Siddiqui / Ravinder Singh

We are outraged that you have renewed our membership without any permission or prior notification from our side. This is not only unethical but a clear violation of basic business practices.
On top of that, your service has been utterly unprofessional throughout—constant delays, unreliable data, and zero tangible benefits for our company. It has been nothing but a wasteful chase game with no real value delivered. We demand an immediate cancellation of this unauthorized renewal and a full refund of all charges within the next 24 hours. Failure to comply will force us to escalate this to our legal team and relevant consumer protection authorities.

*Do not contact us again unless it is to confirm the refund and cancellation.

Rgds/Rehan Wajih 

I have been using Volza for the past 4 years, and my experience has been excellent. In my opinion, Volza is one of the best portals in the export-import data industry.

The platform provides highly reliable and near real-time shipment data with one of the fastest update cycles in the market. What stands out the most is the extensive country coverage and the quality of buyer-supplier contact details. The contact information and company insights provided by Volza are among the best available in the industry and have been extremely useful for our business strategy and market research.

Another major strength is their customer support team, which is always responsive and helpful whenever any assistance is required.

Volza has genuinely helped us with market analysis, identifying buyers and suppliers, and building data-driven business strategies. I would highly recommend Volza to other peers, exporters, importers, and companies looking to make smarter decisions based on global trade data.

Great platform for Export Import data. Geeting very good services. They are also providing contact details. Highly recommended

Best platform for market research, robust system with advanced features and the team is very supportive.

Good Company, one-stop solution for everything you need for export import database

I had a very disappointing experience with Volza.
The platform is marketed as a powerful tool for trade data analysis, but in reality, a significant portion of the data (especially for EU markets) is masked or limited, making it far less useful than expected for actual business development.
What is even more concerning is their “3-day refund policy.” For a complex platform like this, it is simply not enough time to properly evaluate its real value. In practice, this policy feels more like a formality than a genuine “satisfaction guarantee.”
When I raised these concerns and requested a partial refund, there was no willingness to find a reasonable or commercial solution. Instead, the response was strictly based on policy, with no consideration of the actual user experience.

Our company details are published without consent.

Emailed Volza politely to remove our details - but they did not reply.

We dont use their service, we didnt sign up for their service - yet our import , export details are listed publicly on their site.

When did we authorise this? When did we agree to this?

“Sharing my personal experience for awareness.

We subscribed to Volza for data research, but found the UI layout had very large spacing, requiring continuous scrolling. This made it difficult for our team to work efficiently on a daily basis.

Refund was requested immediately, but was declined as per their refund policy (refund only for data inaccuracies).

Please ensure you check UI usability, spacing, and demo before subscribing, especially if your work depends on dense data visibility.”

Have published my private contact details without permission and have failed to respond to me or remove my details upon my request. It appears I am not the only person who has experienced this. This demonstrates a consistent lack of ethics.

Very bad company
They promised in demo regarding the access to countries and once I paid they started saying that I don't have access to other countries, so I asked them to refund because I don't have access , now they are deducting money stating some xyz charges. Fraud company please don't buy from them

Be careful of such a company. Will tell you something during the demo and then it will be totally different when you buy it. They will tell you we can only reimburse if the data is wrong and since they will never say it even if it is different to what was promised during the demo and data of smaller companies is not findable which is impossible to filter on the platform btw. Overall, terrible experience and they do everything to not pay you back. Sad to say the least.

This guys gave me wrong information before paying the subscriptions .
Such a pathetic platform where we can not get the informational for what we have paid and before taking subscriptions i have clearly informed that what is my requirement but still they can not fulfil .100% THEY HAVE CHEATED WITH MY .SUCH FALSE INFORMATION AND COMMITMENTS.

Pathetic customer service. They tell u to show demo at a particular time and than you are ghosted. no intimation, no follouwp, no meeting link, no communication, total silence, and even if u call them, they dont bother to even pickup and reply.

Best team u hav guys , today i need some data , while I am traveling
My account head Jasmeet kaur
My RLM she give me data in seconds
Thanks volza

Very Agile support system. Help you learn how to minimize time in search. Good for churning big data points. Invaluable staff. Anajli is always available to assist with troubleshooting and new searches with a very positive approach. Thanks

Jagriti helped me in all my queries good experience

Good service with quick response and close follow-up.
We have had good experience with Volza many years so far.