Vonage for Businesses | USA Reviews 

I recently had the pleasure of interacting with Kevin P. during a customer service call. I was beyond impressed with his level of professionalism and expertise. Kevin's personable demeanor was welcoming, making me feel comfortable and valued as a customer.

What particularly stood out to me was his exemplary active listening skills. In every part of our conversation, it was evident that Kevin was fully engaged, understanding all my concerns, and providing thoughtful, well-articulated responses. It is clear that he possesses a deep knowledge of Vonage products and was able to advise me appropriately.

Moreover, I want to commend his dedication to providing superior customer service. Kevin did not simply resolve my issues but went the extra mile to ensure that I had a seamless experience. He patiently walked me through the checkout process and the steps required to port my number - something I've never experienced with other companies.

Kevin delivered an outstanding level of service that exceeded my expectations. He is an asset to your organization and I am confident that he will continue to enhance customer satisfaction. I'm looking forward to future interactions with Vonage, especially if they are as positive as my experience with Kevin.

Jose was great! Great knowledge around all topics and kept bring key features back to my needs! Highly recommend!

Allison Ordonez did an excellent job! Very knowledgeable about every feature of the service and the equipment. Took the time to explain the things important to me. Very friendly & helpful.

Gerald was terrific!

Allison was very helpful and knowledgeable. She was patient and very kind. She was a pleasure to work with and a big asset to your company.

Gerald was very helpful and patient. Well informed about the your service and very professional and friendly

Great service José Great service and attention from Mr José Bermudez! He was super attentive to me, because I don't speak English very well! He had a special affection, and worked hard to help me, understand and answer me, even speaking a little Portuguese! Congratulations José, you make a difference in customer service! keep it up! thank you very much from the heart!

Gilbert Hebbert was extremely helpful and helped me every step of the way. He is very knowledgeable and knows what he is talking about..

Very patient he got us up in running quickly

willing work, great listener, got me a great deal

Great information and wonderful deals. Loved the customer service and the professionalism of the experience.

Great price! Helpful and polite. Took the time to answer questions. My only feedback is that I have very tight timelines on my calendar and we did not start on time so we had to restart another day.

Martin Lopez was very knowledgeable and courteous. He is an excellent representative for Vonage.

Wiston Bermudez was very educational and I believe is providing our small insurance company with the phone system needed to grow our business

My rep Jose Bermudez provided Excellent Customer Service! Very informative and helpful

Jose Villalta has been so helpful during the onboarding process and very responsive. I am changing vendors and working with him, and the representatives I have called, everyone has gone above and beyond with their customer service.

Very punctual and helpful with the options available at Vonage saving me money

Had a question about caller ID, Gilbert H. was great, Called me back right away and put me in contact with the right Group.