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See what reviewers are saying

Rated 5 out of 5 stars

Have used V Vapour for over 4 years now. Their own brand juices are absolutely top quality; yes I've tried others,however, they are nowhere near as good as theirs. The Guys are very knowledgeable an... See more

Company replied

Rated 5 out of 5 stars

Great customer service, staff know what there talking about, go above and behond to help, delivery service over the lockdown period was amazing just had to text or ring Ben tell him what you wanted an... See more

Company replied

Rated 5 out of 5 stars

Been using vvapour since it first opened!! Mainly Kingstanding branch but have used Erdington aswell. Ben, Andy and Chris (only names I know) are very polite and very knowledgable! Wouldn't go anywh... See more

Company replied

Rated 5 out of 5 stars

Amazing website so easy to navigate, purple rain is freaking amazing and a must try I've been using it for a while now and never get bored of that fruity freshness taste with that cooling after hit br... See more

Company replied

Company details

  1. Vaporizer Store

Information provided by various external sources

Vvapour were formed in 2012 in the newly emerging market of the Vape industry. The CEO founded the company primarily to help and assist people to quit smoking for this cleaner alternative, and our care and attention has allowed us to grow into what we are today, a company that puts quality products and advice first for our customers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

238 reviews

5-star
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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Great customer service!!

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Thank you Jessica. So kind, we look forward to seeing you again! Vape On :)

Rated 5 out of 5 stars

Great service don't know what i would…

Great service don't know what i would of done in the lock down and always got what I wanted so a big thank you

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Thanks so much Scott, it is the very least we could have done for you. Vape on :))

Rated 5 out of 5 stars

Been using v vapour juice for a long…

Been using v vapour juice for a long time.
They are very knowledgeable about all there products and have helped me out with many various queries.
I have ordered during the pandemic from here for juice and other stuff from ebay and delivery has been a problem for all retailers .
I would recommend these guys .
They have been trading a longer than most .
🌈🌈🌈🌈🌈🌈🌈🌈🌈🌈🌈🌈🌈🌈🌈🌈🌈

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Hi John, so kind and its wonderful you can empathise with us. It is our great pleasure to help wherever we can, and we look forward to seeing you again in the near future! Vvapour :)

Rated 5 out of 5 stars

Best quality vapes

I have purchased in store and online for roughly 4 years now and constantly order online for myself and my staff. Not once have I had an issue, orders have always reached me by post and the quality has been amazing.

When ive been unsure on the best products or flavours I have always recieved flawless customer service and advise. Would never consider using anyone else honestly the best in the business.

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Thanks so much Stephen that is wonderful thank you. It is always a pleasure and we look forward to seeing you again many more times in the future! Vape on :))

Rated 5 out of 5 stars

Great effort from the team to keep me…

Great effort from the team to keep me and friends fully topped up with liquid and coils.
I only ever use this store as uk based liquids are a must.
Cheers

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Hello Basharat. Thank you so much, it is always a great pleasure helping as best we can. We look forward to seeing you again very soon! Vvapour :)

Rated 5 out of 5 stars

I have to say the best vape juice and prices you'll find

I have to say, Vvapour provide fantastic customer service and their own produced juices are by far the best I've had.
Whilst the country has been lockdown, Ben has been delivering and kept us going through these testing times so I thank you for doing this.

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Hello Tony. So kind of you to say that, thank you. Means alot especially under the current circumstances, and we really look forward to seeing you again soon, Vvapour :)

Rated 5 out of 5 stars

Excellent

Excellent service Great affordable products

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Thanks Thomas! Its our great pleasure! See you again soon, Vvapour :)

Rated 5 out of 5 stars

Excellent service from day one..

Excellent service from day one... Service with a smile and they know what they are talking about...polite and helpful

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Hi Emma. We are so glad it was a good experience for you. You are welcome anytime and look forward to seeing you again soon. Vvapour :)

Rated 5 out of 5 stars

Very helpful nothing to big

Very helpful nothing to big . Always friendly and always well stocked and loads of choice. 😀

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Huge thanks Dawn, that means a lot! Cant wait to see you again soon! Vvapour :)

Rated 5 out of 5 stars

Amazing staff always a laugh to go in…

Amazing staff always a laugh to go in been going for years never had a bad experience and always sorted issues with my stuff

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Thank you so much. Its always great to see you in store also! Welcome anytime and thank you for the kind words, Vvapour :)

Rated 1 out of 5 stars

i never got my package i demand a refund

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Hello and many apologies for this. So sorry to hear this, we will be issuing a refund for you asap due to not receiving the item. We can assure you it was sent out on May 19th, so many apologies and we will gladly issue your refund. Kind regards.

Rated 5 out of 5 stars

Excellent product

Excellent product, fast delivery will definitely order again

June 16, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Thank you so much for your kind review. So glad we were able to help you with your product and we look forward to serving you again

Rated 4 out of 5 stars

Product great but not the delivery…

Product great but not the delivery agent. It took nearly 2 weeks to locate the Package.

June 15, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Hi, thats great that you like the product! Royal Mail have been very busy during the pandemic but they certainly seem to be handling it very well now

Rated 5 out of 5 stars

Amazing service

Amazing service, fresh tasting juice really happy with my purchase I will be back again for more

June 15, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Thats great! We are glad you are happy! Look forward to seeing you again on the site :)

Rated 5 out of 5 stars

Been using Vvapour since they opened

Been using Vvapour since they opened, and have never, (and will never) use anyone else. Excellent products, and customer service!!!

June 15, 2020
Unprompted review
Vvapour logo

Reply from Vvapour

Thank you so much for being a great, longstanding customer and look forward to helping you in the future :)

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