Warwick Estates Reviews 

Claire Lawrence, very helpful.

This company are responsible for grounds maintenance on our estate in Ashbourne Derbyshire. Despite paying the annual management fee (along with all the freeholders on our estate) we have not received an equal service. Our repeated complaints have fallen on deaf ears - there estate/development managers lie, deflect and make up excuses to avoid responsibility. We have no choice as David Wilson Homes - the developer wrote the management into the deeds. Beware if your buying a David Wilson Home check your TP1 tenant contract carefully.

Claire Lawrence was most helpful this morning, pleasant, knowledgeable and efficient. Thank you :)

Ashley, was once again a great help in solving my problem

I spoke to Vinnie who was extremely helpful and went out of his way to find the information I needed quickly and courteously.

Rita responded and sorted out my issue immediately.

Great customer service. Dealt with my issues and found solutions.

Quick and easy.
Dylan was polite and answered my question/query easily and quickly.

very quickly ，thanks Dylan ‘s help

Once again I made an enquiry and Rita and Jade came back to me and solved the problem immediately. This seems unusual nowadays so I have the utmost respect for both of these people for doing an excellent job. Thank you

Kai is our building manager and since taking over, he has made a point of following through on the things we’ve discussed. I feel confident he is very much “on it” and am pleased he’s service lead for our building.

Claire Lawrence responded quickly to my ticket. Good customer service

Tracey was extremely helpful and sorted out an issue of my own making. Did exactly what she said she would in the timeframe stated. Very happy.

Dylan - was extremely efficient and quick in his response. Explained it perfectly and situation resolved

Dylan was very helpful and a very quick phone call and a helpful email from him with detials amd it was all sorted. Thank you.

Dylan helped me to make sure my account is upto date by sending confirmation 👍 email

Warwick estates has managed our block for a number of years, I have found them very responsive on the online chat and had a good interaction today with Claire Lawrence. She was able to answer questions very quickly and give me peace of mind

I’ve written numerous emails to two individuals. I am always unsure as to whether bad service is down to staff who are useless at understanding customer service or whether it is the company who allows staff to follow a slack line of courtesy. I have rarely received a response to emails asking for updates apart from a fair few out of office on leave emails. I have dealt with two individuals LF and JH. If they wish to complain about this review I suggest they respond to me via email and I will consider responding in due course should I wish to as that is clearly the moda operandi these individuals work to.
They are not only giving Warwick estates a bad reputation but are ignoring important safety standards which could lead to prosecution of company officers should the lack of ventilation in a gas meter cupboard cause a build up of gas and therefore a potential explosion. Dramatic as it seems this is the reality of the situation.

Rachel, from Consents, was super helpful. She made it a pleasure to deal with Warwick Estates. Thank you for being informative, the fast responses and dealing with our query!