WebSpareParts Reviews 

1,185
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably prompt international delivery and the exceptionally wide selection of reliable replacement parts available for servicing vintage electronic equipment. Many people note that these accurate, high-quality components fit their older audio devices perfectly, successfully restoring cherished vintage machines back to full working order. Some reviewers were not happy with occasional order mistakes involving incorrect items or wrong product sizes being sent out. Although customer support teams arranged replacements after being notified, these unexpected product mix-up issues caused temporary inconveniences for a fraction of buyers.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction at finding exact replacement... See more

Quality

Reviewers highlight positive aspects of quality, noting that the items are excellent and exact replacements... See more

Service

People report positive experiences with service, frequently highlighting quick shipping and professional... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The drawer on my 20+ year old Denon CD player failed. On inspection it appeared that the problem was the eject belt, not surprising given the age of the player. I was able to source a replacement fro... See more

Rated 5 out of 5 stars

I had an issue with a Stanton CD deck not loading or even opening the drawers. The first time it happened I could find no solution. Stanton was just discontinuing them around 2018 and I just bough a... See more

Rated 5 out of 5 stars

Ordered set of belts and the pinch roller for Yamaha cassette deck, belts were good, pinch roller was wrong, 1mm smaller than the original one. Edit: I originally left a 4-star review because I... See more

Rated 5 out of 5 stars

A great website for all those who need critical parts for their favorite (and often ancient) electronic gadgets, in my case a tape recorder. I found the belts kit I needed almost immediately. Price,... See more


Company details

  1. Electrical Wholesaler
  2. also in
  3. Electronics Store

Written by the company

Vintage New Replacement Drive Belts For Turntable, CD DVD Player, Cassette Deck, Reel to Reel, Walkman, VCR VHS & Betamax


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,185)

124 reviews in the last 12 months

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Rated 5 out of 5 stars

Great genuine products

I had 3 cassette decks that over the years had stopped working and put on one side. Now retired I thought I would try to repair. I was surprised and very happy to find the exact belts I required especially for a teac 5000 quality deck. Ordered, arrived well packaged and fitted perfectly. Great quality. Totally grateful this company exists and doing what they do. Many thanks and please carry on doing what you do.

January 6, 2026
Rated 5 out of 5 stars

Reliable and serious website

This website and the staff have proven to be very reliable. They resolved a shipping issue promptly. The products are excellent and 100% compatible with the description. I recommend purchasing from this website.

April 9, 2026
Unprompted review
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Rated 2 out of 5 stars

Unfortunately

Unfortunately, I received the wrong item and had to prove that I was right, even though it was a very cheap product and it’s unlikely that many people would try to cheat over something like that. In the end, they agreed to send a replacement, but I had already bought it elsewhere and declined

January 6, 2026
WebSpareParts logo

Reply from WebSpareParts

We are sorry that the experience felt frustrating.

However, we would like to clarify that at no point did we assume any wrongdoing on your part.

When there is a belt size discrepancy, we need to verify measurements carefully because many cassette deck models are extremely similar while using different mechanisms internally. In many cases, a single letter difference in the model number, or even confusion between the letter “O” and the number “0”, can result in a completely different belt size. This is something we encounter very frequently.

For that reason, we requested measurements and photos to make sure we were sending the correct part. This is a standard verification procedure intended to avoid additional mistakes and ensure the correct solution, n
ot because we believed you were trying to cheat us.
Throughout our communication, we replied promptly and offered support, including sending a replacement once the issue had been clarified. Our goal was always to resolve the matter professionally and as quickly as possible.

We are sorry that you ultimately decided to purchase the part elsewhere, but our intention throughout was to help and provide the correct replacement.

If you ever need assistance in the future, we remain at your disposal.

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Rated 5 out of 5 stars

WebSpareParts simply has everything you…

WebSpareParts simply has everything you need, it was the only place I could find parts for my VHS Esselte Moviebox. The website responds quickly to emails, and the customer service is absolutely fantastic. My warmest recommendations, I will definitely shop there again.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Good Website

I was looking for a belt for an old Sony recorder.

I found it on the Webspareparts website. The order was well-tracked and the product was as described.

I recommend them.
Thank you.

March 7, 2026
Unprompted review
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Rated 5 out of 5 stars

I had an issue with a Stanton CD deck…

I had an issue with a Stanton CD deck not loading or even opening the drawers. The first time it happened I could find no solution. Stanton was just discontinuing them around 2018 and I just bough another, at a discount. Fast forward another 8 years and the same symptoms occurred. But, browsing for potential causes I found the $18 belts were suspect according to WebSpareParts. Fast delivery across the Atlantic of a new set of belts and I have a fully functional deck. Thanks for the informational site, and quick delivery of a quality replacement part. Just ordered a backup set.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

A great website for all those who need parts for their beloved electronic gadgets.

A great website for all those who need critical parts for their favorite (and often ancient) electronic gadgets, in my case a tape recorder. I found the belts kit I needed almost immediately. Price, including shipping was reasonable, and I received the kit in a reasonably short time. The tape recorder is now back in working order.
I recommend this site wholeheartedly. Thank you!

December 2, 2025
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