Matt and another colleague which unfortunately i dont know her name was very helpful in resolving an issue with my faulty kitchen tap. There sevice alone will make me return if I require any diy produ... See more
Company replied
Location
Switch location3 Dents Rd, Unit 2, Nottingham Road Ind Est, Ashby De La Zouch Leicestershire, LE65 1JS, GB
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See what reviewers are saying
I work for a local Community Interest Company and our supplier let us down at the last minute for an important project we are working on. Thanks to the store operations manager, we were quickly sorted... See more
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Purchased a kitchen from Wickes at Ashby, service was excellent Jimmy Pang the kitchen designer was superb. Final design was excellent and exceeded all expectations once installed. Jimmy provided prac... See more
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Jim The designer at ashby was fantastic, tom the installer was amazing, made my kitchen look amazing. The customer service team are shocking, i have a fault with sink unit and for a month i have been... See more
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Company details
About Wickes - Ashby De La Zouch
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
3 Dents Rd, Unit 2, Nottingham Road Ind Est, Ashby De La Zouch, Leicestershire, LE65 1JS, United Kingdom
- +441530503200
4.6
Excellent
91 reviews
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I had the pleasure today of shopping in…
I had the pleasure today of shopping in the Wickes store in Ashby de la Zouch (LE65’ where I was attended by Katie and Lorna. Despite my requiring information about a product with which they were not familiar they did the necessary research and found something which met my requirements. At all times they were informative and above all, extremely pleasant. Wickes are fortunate to have such staff who will ensure customers will return
September 12, 2025
Unprompted review
Reply from Wickes - Ashby De La Zouch
Hi John, We appreciate you taking the time to share your experience at our Ashby de la Zouch store. We're happy to hear that our staff were helpful and pleasant while assisting you with your purchase. It's great to know that their research met your needs! -LG
Excellent friendly service
Excellent friendly service. Lorna was very helpful. Got my paint matched perfect .
I now have a happy wife and a happy life 😊
September 8, 2025
Unprompted review
Reply from Wickes - Ashby De La Zouch
Hey David, thanks for your wonderful feedback and I'm delighted that Lorna was super helpful with your paint matching! - Dylan
Reply from Wickes - Ashby De La Zouch
Hi Myles,
We appreciate your kind words! We are glad to hear our team is helpful and knowledgeable. Thank you!
-Ellysse
The Staff there kind and helpful
A Chap named Trevor was very helpful!! Found the Radiators and tools that I needed!! 😊
September 3, 2025
Unprompted review
Reply from Wickes - Ashby De La Zouch
Hi Lloyd, thank you for taking the time to leave a review. I'm really happy to hear that Trevor was very helpful and assisted in finding the radiators and tools you needed. - LG
Jim Pang was very helpful and kind
Jim Pang Was very helpful and kind
August 23, 2025
Unprompted review
Reply from Wickes - Ashby De La Zouch
Hi, Janet. Thank you for taking the time to share your review with us. I'm happy to see you found our colleague, Jim, to be very helpful and kind. Thank you again for your valuable feedback. - Scott H
Very helpful excellent advice not pushy…
Very helpful excellent advice not pushy would recommend
August 22, 2025
Unprompted review
Reply from Wickes - Ashby De La Zouch
Hi Clive,
We're glad you found our advice helpful and appreciate your recommendation! Thank you for your positive feedback.
-Ellysse
Very helpful staff
Although I couldn't pick up the items I went in for, I was served by Katie who was incredibly helpful and managed to source them for me. Very pleased with what would have been a disappointing outcome without her assistance.
August 16, 2025
Unprompted review
Reply from Wickes - Ashby De La Zouch
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Katie in our store and that they provided you with useful advice. -AH
Organised a kitchen measure and design…
Organised a kitchen measure and design which was carried out very professionally by Lewis throughout.
very knowledgeable of the products and services offered.
A first class service from start to finish
August 7, 2025
Unprompted review
Reply from Wickes - Ashby De La Zouch
We appreciate your five-star review and are so glad to hear that you received a first-class service! It's great to know the kitchen measure and design were carried out professionally by Lewis! -AK
Ensure items are stocked on the shelves
I couldn’t see where the item was on a shelf. A shop worker approached me so I asked where the item should be. He noted it was out of stock on the shelf but knew it was available in storage. Whilst the shop worker was really helpful in sourcing the item from storage, for other customers who don’t ask, will go elsewhere if the item is unavailable to view. I subsequently noted that the same item was available in Tesco’s for £1.00 cheaper (20%)!
The staff are always very helpful
August 7, 2025
Unprompted review
Reply from Wickes - Ashby De La Zouch
Hi, Millie. Thank you for taking the time to share your review with us. I'm glad to see that our colleague in store was able to help you get the item that you required. We will take your feedback onto help improve our services going forward. - Scott H
New Kitchen
We booked in for a free kitchen design consultation and were so happy with the friendly, professional service and design presented by Jim, we happily ordered it without hesitation. Wickes Ashby De La Zouch is a great store with lots of kitchens to view and gave us everything we wanted. Thank you!
July 27, 2025
Unprompted review
Reply from Wickes - Ashby De La Zouch
Hey Bencky, thanks for your five star review and I'm delighted that you enjoyed the service from Jim in our Ashby De La Zouch store throughout your kitchen design, enjoy your new space! - Dylan
Friendly professional customer service and great value for money
I bought my kitchen from Wickes 16 years ago and have just had another brilliant experience buying replacement doors and a few different units to refresh my kitchen design. Jimmy Pang was so helpful with the new layout and design requirements that I was able to make decisions and have costs within minutes with complete faith that he had thought of everything I needed to consider.
June 25, 2025
Unprompted review
Reply from Wickes - Ashby De La Zouch
We're happy to hear that you had another brilliant experience updating your kitchen. It's great to know that you found the team to be so helpful with the design and layout. Thank you for your five-star rating-GS
Kitchen design
Jimmy pang was helpful and created a mock up of my kitchen very quickly, within the same day as visiting my house. He had good knowledge of the product range made it very easy to design and choose our kitchen.
February 1, 2025
Unprompted review
Reply from Wickes - Ashby De La Zouch
We appreciate you taking the time to provide us with your feedback. We're delighted to hear that you had a positive experience in our store and that Jimmy provided you with useful assistance and was able to create a mock-up of your kitchen quickly so you could have something to view the design and space!
-AF
Massive thank you to Jim in the design…
Massive thank you to Jim in the design apartment. He was the most professional and helpful person out of the 3 different companies that i used to quote my new kitchen. Would highly recommended using him at wickes in Ashby.
May 24, 2025
Unprompted review
Reply from Wickes - Ashby De La Zouch
We appreciate you taking the time to provide us with your feedback. We're happy to hear that you had a positive experience with Jim from our design team in Ashby who provided you with useful advice!
-AF
Placed a click and collect order and…
Placed a click and collect order and was greeted by Lorna.
Fantastic member of stuff. Very pleasant and nice it was only a quick interaction but she’s an absolute credit to your store
May 19, 2025
Unprompted review
Reply from Wickes - Ashby De La Zouch
Thank you for your kind words. We're delighted to hear about your positive experience and appreciate you recognizing the outstanding customer service provided by our team member. We're glad you found them helpful and look forward to welcoming you back soon. TW
A really good experience
I chose Wickes Ashby de la Zouch over 4 other kitchen design showrooms. Unlike the others I was not put under pressure on day 1 to buy today or it’ll go up in price at midnight and all that bunkum etc etc. The kitchen designer there, Jimmy Pang, sold me his design of my product choice with a sympathetic guidance. For instance, I wanted and island ( don’t we all?). He said it wouldn’t look right. Table and chairs was the way to go. Nevertheless he designed one and showed it in 3D. It didn’t look right. His many years of interior design experience showed itself. I was allocated Tom Mackenzie of Ibstock to install the refit. From the minute he arrived to survey the job, the guidance and confidence he gave me was invaluable. So much so we went on holiday and left him and his small team to get on with it. A beautiful end result.
April 28, 2025
Unprompted review
Reply from Wickes - Ashby De La Zouch
We appreciate you taking the time to share your experience. It's wonderful to hear that you found our Ashby de la Zouch showroom a refreshing change from others, with a focus on providing genuine guidance rather than pressure tactics. We're thrilled that Jimmy Pang's expertise and design skills helped you visualize your kitchen and make informed decisions.
It's also fantastic to hear about the positive experience you had with Tom Mackenzie and his team during the installation process. Their dedication and professionalism are truly valued, and we're delighted that you were able to relax and enjoy your holiday knowing your kitchen was in capable hands-GS
Excellent and Friendly Design Consultation
Steve Chilvers at Wickes gave friendly and excellent consultancy advice on the kitchen fit and was very patient and helpful with the choices that we made
May 14, 2025
Unprompted review
Reply from Wickes - Ashby De La Zouch
Thank you for your kind words! We're delighted to hear that you had a positive experience with Steve. We appreciate you taking the time to share your feedback and are glad you found the process helpful.
-AF
Thank you
Young lad was really helpful
Think his name was finn.. not 100% sure
Red hair
Polite
Helpful
Thank you for your help
So much appreciated
May 10, 2025
Unprompted review
Reply from Wickes - Ashby De La Zouch
We're so glad to hear you had a positive experience! We appreciate your kind words about our team member. We strive to provide excellent customer service, and we're happy to know that our team member was able to assist you. We will make sure to pass your lovely review across to the team!
-AF
Bathroom
Bathroom design and installation.
Extremely happy with everything.
Jimmy Pang at Wickes was wonderful to deal with.
Would use them again.
10/10 thanks to Jimmy.
May 6, 2025
Unprompted review
Reply from Wickes - Ashby De La Zouch
Thank you for your kind words!
We are thrilled to hear about your positive experience with our bathroom design and installation services. We are particularly pleased to know that you found Jimmy to be so helpful. We appreciate your recommendation and hope to welcome you back soon.
-AF
professional service
professional service, great design, expert advice, helpful to the customer. I highly recommend.
May 11, 2025
Unprompted review
Reply from Wickes - Ashby De La Zouch
Hey Andrzej, thanks for your amazing review, and I'm glad you enjoyed and would recommend our design experience, enjoy your new space! - Dylan
Bathroom Design
Great customer service from Lewis (Design Consultant) He provided expert advise, realistic options and made the daunting process of getting a new bathroom achievable and financially viable.
May 3, 2025
Unprompted review
Reply from Wickes - Ashby De La Zouch
Thank you for your kind words! We're thrilled to hear about your positive experience with Lewis. We appreciate you taking the time to share your feedback and are glad you found the process of getting a new bathroom achievable and financially viable! We hope you enjoy your new bathroom!
-AF
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