Wickes - Ashby De La Zouch Reviews 

We are a small company who have a couple of jobs local to Ashby, we have used Wickes Ashby for the last six weeks or so,the store has generally had everything we have needed and found the staff professional very pleasant and helpful, a special mention to Lorna and Bharti and the staff who have been helpful and courteous.

5* service through the whole process of full kitchen redesign. Thankful for Wicks managing the whole process including floor replacement, electrics and gas requirements along with the kitchen refit.

Big shout out to Jimmy (designer) Adam (fitter) and Craig’s (store manager)! Dream team!

Josh was really helpful tonight with options both in store and online, really pleased with the service from him

Served today by Bharti, so helpful and polite.

Had our design appointment with Jimmy pang. Very helpful and responsive. Customer experience while shopping. Couldn’t be happier

Everything I use Ashby be la touch depot Lorna always seems to be there which developed into a pleasant exchange quote "your always here I think u must live here" to which Lorna always has a funny comment. She is the person who introduced me to the discount system and when it didn't activate sorted it out for me. She is also very helpful in locating products or advising when things that are out of stock will be back in.
I would also like to give praise to Kirsty who spent time with me finding the best products for my latest project as I am building my kitchen from scratch not flat pack and it's not easy matching different materials to get the final desired finish. She was prepared to help me without rushing me showing different items I mentioned and items She suggested.
I would also like to give a big thank you too both girls for having an interest in my project to the point they both said they would like to see photos of my progress. That in my book is showing interest in your customers not just trying g to sell your goods.
Thank you Lorna & Kirsty

Me & my husband bought our kitchen from. Whicks Lewis was our kitchen designer he was very helpful he his very good at his job he always went that extra mile to make sure everything was organised from start to finish we couldn't recommend him enough Mr&Mrs Hodgetts

We had a lovely lady called Lorna serve us today. She was very kind and helpful, she mixed some Dulux paint for us and helped with all questions we had.
Would definitely recommend Ashby Wickes. Thank you to Lorna as well.

Our visit today was no less than spot on! We was kindly helped by Trevor who helped us out with some compost. All of the remaining bags of compost were split but Trevor was quick thinking neatly bagging each bag up and discounting for the damaged bags to avoid them being wasted! Trevor is a true legend and should get some form of recognition for his excellent customer service!!!!!

We have used Wickes in Ashby for two kitchens now in different houses.
Jimmy Pang is brilliant as the designer and consultant - nothing is too much bother for him and he always has brilliant suggestions as to the way forward.
The team that they use to do the installation is also excellent and their attention to details is superb

Josh provided a very helpful and efficient service with savings pointed out that I wasn’t aware of

Lady at the till was very helpful and called Jake who loaded some forest bark into my car - brilliant.

We use wickes every day and find all the staff very helpful. Especially Lorna and James. They are a credit to your store and a big reason as to why we use wickes as much as we do!

Jonny Sparks and Christopher Bishop, of Bathrooms Made Simple

Visited our local store in Ashby de la Zouch today and the customer service I received from the assistant manager Josh was outstanding. I asked where a product was and he took me straight away to it and his knowledge of the product I was after was excellent. A very helpful visit many thanks for your help and advice.

I was served by Poppy who was so helpful
Sorted out the paint I needed
Friendly, approachable and knew her stuff
Highly recommend!

Poppy was very helpful and knowledgeable-

We absolutely love our new Wickes kitchen from the Ashby store!

A massive shoutout to Jimmy, our kitchen design consultant, he was brilliant. He really listened to what we wanted and offered fantastic advice without being pushy.

We were so impressed with how hard he worked to make sure we got the best possible value. We'd recommend him to anyone, definitely five stars from us. 👍

From visiting other kitchen companies, we ended back at Wickes in Ashby de la Zouch. We made an appointment with Jimmy, who was the kitchen designer consultant. Jimmy listened to our design ideas, looked at our current kitchen design, asked us about kitchen colours and guided us through the vast choice of worktop. He came up with the perfect design. Jimmy was considerate of our budget, explained about the cashback options for new appliances and all the offers at that time. Once we had decided we were going ahead Jimmy explained the process for delivery, installation and customer service. We were allocated a dedicated customer adviser who was available throughout the process. Wickes have been amazing throughout and our kitchen is over and above our expectations. For price, quality and the personal touch Wickes is the place to go.

After having bought a kitchen for myself, I went back to purchase another from Wickes for my mother. Both times, Jimmy was the design consultant from Wickes, he came out and took kitchen measurements (free of charge even though we live 15 miles from Ashby) and asked many questions about how the kitchen would be utilised and then helpfully suggested kitchen ranges and counter top. Jimmy was always available, even on his days off, to help answer any queries and was patient with quite a few last minute design changes. The service from the whole kitchen design team from Ashby was excellent as other members were able to help when Jimmy was busy. The kitchen for my house went flawlessly, the kitchen for my mother's house was challenging due to its small size but Jimmy managed to achieve every requirement that was asked for the kitchen and his recommendations for the magic Corner was invaluable. I cannot express how happy I am with the kitchen for my elderly mother, the rendered design on paper was the same as in real life! Thank you again Jimmy and the kitchen team at Ashby Wickes.

After visiting four different Kitchen companies and going through all their proposed designs for my kitchen, I returned to Wickes, Ashby de la Zouch showroom, feeling that their vision for my kitchen was the closest to my own, as well as being within my budget. I saw Rosalynn Spooner, Design Consultant back in February and again on 28th March. She had initially visited my property and drawn up a design, and remembered all the problems of low ceilings and awkward corners on my second visit. I wanted to tweak some of the features in the original layout which were no problem. Rosalynn was extremely helpful, efficient and pleasant, ensuring I was completely happy with the final design. She explained all the options and the ins and outs of delivery and finance in a clear and concise way. Many thanks for all your help. I would be happy to recommend Wickes to anyone looking to fit a new kitchen in their home.