We are very fortunate to have Wickes Crewe as our local store. The staff are always extremely friendly, helpful and knowledgeable, and nothing ever seems too much trouble. They are happy to offer... See more
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We visited the Crewe Wickes store on 3/09/26 at 18.45 to place an order for kitchen unit items. We approached Shane who was extremely helpful. We had a number of queries and quite a substantial orde... See more
We would like to say a huge thank you to the team at Wickes Crewe for their fantastic support of our school. They have very generously donated wood for our students to use to make birdhouses, helpi... See more
Company replied
Excellent bathroom designer so why am I only giving 2 stars? The bathroom was ordered in May, customer told it was a 2 month wait and then told that it would be installed in November! When I protested... See more
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Company details
About Wickes - Crewe
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Lockitt Street, Crewe, Cheshire, CW2 7BB, United Kingdom
- +441270251784
4.5
Excellent
112 reviews
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Excellent Workmanship from Andy and Ethan Cain
WICKES CREWE
From the kitchen designer, Andrew Critchley right through to the fitters Andy and Ethan Cain, we could not fault anything.
The fitters arrived promptly everyday, and did not leave until the days work was done. They were so professional and their workmanship was 100%. In fact we would describe them as perfectionist's. The skills of Ethan are amazing. They were extremely clean and left everything spotless before they went home. Everyday, before they left they described in full what they would be doing the following day.
We would 100% recommend Andrew Critchley for the excellent design and Andy and Ethan Cain for the installation. We are really pleased with our new kitchen diner, and everyone who has seen it, say "WOW"
September 4, 2025
Unprompted review
Reply from Wickes - Crewe
Hi Jackie,
We're happy to hear that you had such a positive experience with the kitchen design and installation. It's great to know that the team's professionalism and workmanship met your expectations, and we appreciate your recommendation.
-Ellysse
UPDATE !!DISGRACEFUL SITUATION! 6 months now..after Wickes first part installed my neighbours kitchen...then left it unfinished!!.have left him with no running water or cooking facilities.
UPDATE on DISCRACEFUL WAY FOR A COMPANY TO OPERATE!!! Now 6 months!..and my neighbour is still cooking on a camping stove in his garden...as WICKES have still not returned to complete his kitchen installation....left a half installed kitchen ..with no running water...and no cooking facillities!
September 3, 2025
Unprompted review
Reply from Wickes - Crewe
We're very sorry to hear about your neighbour's incomplete kitchen installation and the difficulties they're experiencing. Please ask your neighbour to get in contact, and we will be able to get this looked into further. Thanks for letting us know. -AK
Incredible service from crewe store
Incredible service from all the wickes staff in crewe. Esp Ken, Val, Lindsey and Georgie and others that i dont know their names. Love them all in crewe store as they really been so helpful to me in my mammoth task of renovation. Thank you so so much to all of u.
August 30, 2025
Unprompted review
Reply from Wickes - Crewe
Hey Angela, thanks for your five-star review, and I'm delighted that all the staff in our Crewe store are all so helpful! - Dylan
Always had a great experience at this…
Always had a great experience at this (Crewe) store over the years with good friendly Staff. The reason I find myself writing this review is due to unfortunate circumstances where I misplaced my Wallet. What can I say, I tracked it down to being at the Store and was very fortunate that staff had found the wallet with all contents still in tact. Much appreciated and returned with a smile.
August 29, 2025
Unprompted review
Reply from Wickes - Crewe
We appreciate you taking the time to share your experience at our Crewe store. We're happy to hear that you've consistently found our staff friendly and that they were able to assist you in recovering your wallet with all contents intact. -AK
Called into Wickes in Crewe
Called into Wickes in Crewe. We were looking for building supplies but unsure where to find them and what exactly we needed.
Well that was quickly sorted thanks to Dean. He helped us with what we needed.
So helpful and friendly, nothing was to much trouble.
First time going to the Crewe branch but definitely not the last.
Thanks Dean for all of your help and patience.
You are a real asset to the Crewe Wickes.
August 19, 2025
Unprompted review
Reply from Wickes - Crewe
Hi Joanne, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dean in our store and that they provided you with useful advice. -AH
If it were possible to give 0 stars I…
If it were possible to give 0 stars I would! Wickes should be thoroughly ashamed of themselves.....5 months ago they partly installed a new kitchen for one of my neighbours...there was a problem with some of the parts....which a reputable/professional company should have been able to sort out within a few weeks at most!.....Instead they have KNOWINGLY left my neighbours with a part fitted kitchen...with both N0 RUNNING WATER or COOKING facilties for 5 Months! Disgusting way to operate....
August 5, 2025
Unprompted review
Reply from Wickes - Crewe
Our sincere apologies for the delay in your neighbor's unfinished kitchen and the inconvenience it has caused. We are grateful that you have informed us of this, and we would like your neighbor to get in touch, so we can look into it. -AK
We were advised by Andy Critchley,who…
We were advised by Andy Critchley,who managed to squeeze us into his very busy day!He was absolutely brilliant!He explained every part of the process clearly and advised us on all the options we had.He was extremely quick and efficient,but even had time to offer us a coffee!He then followed up the next day with a home visit to confirm the measurements,then returned to the store and managed to find the perfect delivery date for us!I will have no hesitation in recommending,Andy and Wickes to my friends and family.Cheers
August 3, 2025
Unprompted review
Reply from Wickes - Crewe
Hi, We appreciate your fantastic review! We're happy to hear that our team member was so helpful and efficient during your visit and home visit. We're glad they could assist you effectively and find the perfect delivery date! Thanks again for your kind feedback. - Scott H
Excellent service - Doug is a credit to Wickes
Right from the initial contact Doug in the Crewe branch was extremely professional and provided excellent customer service. He kept in contact with me via text to ensure that everything had happened when it should have. I would have no hesitation in recommending Doug and Wickes for anyone looking for a new kitchen. Once again many thanks for a job well done.
J&D Minshull
June 23, 2025
Unprompted review
Reply from Wickes - Crewe
We appreciate you sharing your positive experience. We're so glad to hear that you received excellent customer service and that everything happened as expected. It's great to know you would recommend us for a new kitchen. TW
Excellent service from Jimmy the…
Excellent service from Jimmy the manager and his staff for replacing a delivered damaged door runner with a part from store stock to allow me to fit the door over the weekend. They couldn’t do enough to help me
June 27, 2025
Unprompted review
Reply from Wickes - Crewe
Hi Neil, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jimmy in our store and that they provided you with useful advice and the help that you needed to get this resolved. -AH
I had an amazing experience choosing…
I had an amazing experience choosing and designing my kitchen with Doug fro the Crewe branch. He also came out to measure and offered a great solution as the measurements weren’t quite right I had given. Within 1 hour he redesigned the kitchen plans and emailed them over. He also sorted out delivery cutting it by 3 months lead in time. Amazing credit to Wickes.
June 22, 2025
Unprompted review
Reply from Wickes - Crewe
Hey Richard, thank you for your positive feedback, and I'm delighted that you enjoyed the service from Doug in our Crewe store! It makes us proud you're happy with the end result! - Dylan
Our experience with Doug
Doug was very supportive in understanding our total requirements for Debbies new kitchen offering really good advice.
May 29, 2025
Unprompted review
Reply from Wickes - Crewe
We're happy to learn that you received supportive and helpful advice from Doug while planning the new kitchen! Thank you for sharing your positive experience with us.
-AF
shane in the crewe store
shane in the crewe store, couldnt do enough to help and suggest items suitable for me...very friendly, knowledgeable man , a credit to your store
May 23, 2025
Unprompted review
Reply from Wickes - Crewe
We're happy to hear that you had such a positive experience. It's great to know that our team member was so helpful and knowledgeable. Thank you for your feedback! TW
New kitchen
Had a kitchen fitted. The two fitters, John and Dan did an excellent job. It looks lovely. Also a big thank you to Max and Chris for their support.
May 28, 2025
Unprompted review
Reply from Wickes - Crewe
Hi Geoff, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with John and Dan in our store and that they provided you with useful advice. -AH
Beautiful new kitchen
Went to Wickes to discuss a new kitchen and Doug was our planner. He came out and measured up, went away and designed a kitchen. We went into store and Doug showed us what the kitchen would look like. We loved the plans but then the big decision of choosing doors, worktops etc. Doug and a lovely lady (sorry don't know her name but she was blonde and from Stoke way I believe), were very patient with me umming and arring and changing my mind. Kitchen eventually chosen and ordered. Fitting just completed and couldn't be happier. The kitchen looks bigger although we have more units and we are absolutely delighted with it. I gave 4☆ as some bits delivered were wrong, not Doug's fault, but quickly rectified.
May 23, 2025
Unprompted review
Reply from Wickes - Crewe
We appreciate you taking the time to provide us with your feedback. We're glad to hear that you enjoyed the service and patience from Doug and his colleague throughout your kitchen design experience. We're happy that you are delighted with the end result and your new space! We're sorry to hear that some items were incorrect on delivery, and we appreciate you understanding that this was quickly rectified. TW
I would like to express my sincere…
I would like to express my sincere appreciation for Andrew Critchley at Wickes. Although my English is not very fluent and my budget was limited, he showed great patience and professionalism throughout the process. Despite the budget constraints, he offered multiple practical solutions and made sure I felt supported and understood. His service went above and beyond, and I am truly grateful.
May 19, 2025
Unprompted review
Reply from Wickes - Crewe
Thank you for your kind words and five-star rating! We're delighted to hear about your positive experience and how our team member was able to assist you. We appreciate your feedback and are glad that you felt supported throughout the process. We strive to provide excellent customer service and are happy to hear that you were satisfied with the solutions offered. TW
Recently ordered my kitchen from the…
Recently ordered my kitchen from the crewe store, Max was very helpful and professional, he assisted with all of queries and made changes as we went along, very pleased with the fitting service from Owen and Dan (ODI). A great all round service 😀
March 17, 2025
Unprompted review
Reply from Wickes - Crewe
Hey Jackie, thanks for your five-star review, and I'm delighted that you enjoyed the kitchen service from Max, Owen and Dan. It makes us proud you're happy with the end result and enjoy your new space! - Dylan
Easter Bank Holiday Monday we have…
Easter Bank Holiday Monday we have ordered our new kitchen from Max at the Wickes store in Crewe he was very helpful with everything
Measuring,planning and designing
Thank very much 😀
April 21, 2025
Unprompted review
Reply from Wickes - Crewe
Hi Galin, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Helpful with design and ideas
Recently ordered my kitchen and flooring from Max at the Crewe branch. He was so helpful with planning and purchasing it all. Patient with me changing my mind and recommending changes that would make the design more user friendly.
April 21, 2025
Unprompted review
Reply from Wickes - Crewe
Hey Sara, thanks for your positive feedback, and I'm glad you enjoyed the service from Max in our Crewe store throughout your kitchen design experience, enjoy your new space! - Dylan
Staff friendly and helpful
Staff friendly and helpful. Car park is huge. Easy to access. Great prices and extremely good paint selection. Great store!
April 18, 2025
Unprompted review
Reply from Wickes - Crewe
Hey, thank you for your five-star feedback, and I'm glad you enjoyed the service in our Crewe store! - Dylan
The staff are all so friendly.
The staff are all so friendly and eager to help. They go out of the way to help us. At Crewe Men In Sheds we have nothing but praise for them. Whenever we go in they always make us welcome.
April 18, 2025
Unprompted review
Reply from Wickes - Crewe
Thank you for your kind words about our staff. We're delighted to hear that they've been so helpful and welcoming to you. We appreciate your loyalty and are glad you enjoy shopping with us.
-AF
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