Unfortunately, a great experience turned bad quickly. I ordered a bike I’d had my eyes for several weeks, once it got in stock on the website. After about two weeks, I was informed that my order had b... See more
Company replied
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See what reviewers are saying
Order stuck in delivery, a month overdue to expected delivery (which was a long one, due to brexit or budget cutbacks). Still not delivered. Been in contact with customer service, first time when th... See more
We bought two Lumie alarm clocks from Wiggle. Great service and fast delivery but they did not mention that the plugs were UK plugs so we had to rush out to buy adapters before gifting them
Great producs to a good price. But the delivery took way to long time. Don't know if it's due to Brexit and the new custom regulations but before Brexit the delivery was super swift. That's not the ca... See more
Company details
About Wiggle.se
Written by the company
Du kan ställa frågor till vår kundtjänst som du når via kontaktformuläret som du hittar på den här sidan: http://www.wiggle.se/ContactUsForm
Vår kundtjänst är redo att hjälpa till med allehanda frågor både vardag och helg. Vi satsar på att återkomma till alla våra kunder inom 12-24 timmar.
Vår kundtjänst är redo att hjälpa till med allehanda frågor både vardag och helg. Vi satsar på att återkomma till alla våra kunder inom 12-24 timmar.
Contact info
1000 Lakeside, Suite 310, Third Floor N E Wing, PO6 3TU, Portsmouth, United Kingdom
- www.wiggle.se
2.4
Poor
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Impecable
Impecable! Really good service :)
I recommend your website to all my friends.
September 23, 2020
Unprompted review
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Bike ordered
Bike ordered, shipped and delivered within a week (to Sweden)! Amazing!
August 30, 2020
Unprompted review
Trustworthy
They deliver fast and reliable exactly the products as advertised. And their prices are good.
June 28, 2020
Unprompted review
All worked perfectly
Dropper post bought and delivered in fairly short time even during Covid-19 times. All worked perfectly.
April 23, 2020
Unprompted review
Great shop for anything bike-related
Quick handling of orders, great prices. Great place for bikes/bike parts/cycling clothes!
April 9, 2020
Unprompted review
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Fantastic service
Fantastic service! Great product catalogue, best price, fast delivery and smooth returns. My preferred destination for anything cycling related!
April 6, 2020
Unprompted review
Fast delivery and good prices!
March 17, 2020
Unprompted review
Fast delivery to Sweden
Fast delivery to Sweden. Bike well packaged, well setup and basically ready to go with some minor assembly, quick customer support, since I had a question about my order that got answered very quickly!
February 22, 2020
Unprompted review
Fast deliveries
Fast deliveries. You get what you order. They almost everytime have everything in stock
February 6, 2020
Unprompted review
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Information regarding their products…
Information regarding their products cannot be trusted. Both the webpage and their own staff said the MTB bicycle would come with 27,5" wheels, the christmas gift to my son had to be sent back since it came with 29" wheel. No compensation due to inconvenience offered (amongst other things had to take day off from work to arrange the pickup).
January 1, 2020
Unprompted review
Reply from Wiggle.se
Hi Patrik, thank you for taking the time to leave us a review.
We are sorry to hear your bike arrived with the incorrect wheel-size. When you receive an incorrect item this could be due to a picking and packing error or there could be an issue with the stock in our warehouse. This incident has been passed on to our Warehouse Team to ensure it is investigated further.
Issues like these are rear, however, we understand this is not the level of service you expect and we apologize for any inconvenience caused due to this.
Your feedback here is most appreciated and we will take this on board and raise with the appropriate teams.
Have a lovely day.
Timely delivery
Timely delivery. Good prices. I'd say it would be good if the spoon included in the powder container was separate to avoid digging in and fetching it at the bottom of the pot.
December 19, 2019
Unprompted review
All good here!
December 11, 2019
Unprompted review
Nice bag
Nice bag. Easy and light...price was also good compare to other
November 14, 2019
Unprompted review
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Extremely easy to set up and very quick…
Extremely easy to set up and very quick delivery. Great all round.
September 29, 2019
Unprompted review
Brilliant store
Brilliant store. Only weak point has Bern: lacking in bags, not Manu in store.
June 22, 2019
Unprompted review
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The company uses a lot of click bait…
The company uses a lot of click bait pricing, put a product out for low price, you order, they cancel and blame on some internal system failure to make you order again, but then the product is out of stock...
Avoid and let the topple..
June 15, 2019
Unprompted review
Reply from Wiggle.se
Hi Sebastian.
Thank you for taking the time to leave us a review.
Whilst we try and ensure that all details, descriptions and prices which appear on our website are accurate, errors may occur. This is something our IT team are proactively working on so pricing error can be avoided on our website.
We understand that it is frustrating when items are out of stock and we do our best to have as much stock available for the different products as possible. We would kindly advise you to sign up the Wiggle newsletter for notification of any new stock we have. You can do this by entering your email address into the "Sign up to the Wiggle Newsletter!" box at the bottom of the website.
Have a nice day!
Good customer service
Good customer service, returns and fast shipping!
My number one shop!
June 9, 2019
Unprompted review
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