SCAM!!! STEER CLEAR! Unlike most sites where you use your bonus bet for fun to start trying games they link your deposit into the bonus so if you cancel it (because you are restricted to slots) the... See more
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Wildfortune Casino
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See what reviewers are saying
Player from Finland hi.Dont deposit via TRUSTLY I did because heres no info where you can make registration otherway.I just did deposit,18.10.2022 and they took that 30e deposit from my bank and now i... See more
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This site is a scam! Do not deposit! Happy to take all your money but make up excuses and lies to not let you withdraw, including making up cards that don’t exist as a reason saying you need to show t... See more
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This casino started out ok. I had a bit of luck and tried to withdrawal and that's when the trouble started. Stating I could withdraw $4000 per day but having to cancel these requests and change to $1... See more
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Company details
Written by the company
If you're looking for the best casino games, WildFortunes Online Casino is one of the leading providers. Offering a full range of high-quality casino games ensures that you'll have great entertainment and fun. You can play slots, video poker, blackjack, and more. If you've always wanted to try your luck at slots but you just don't know how then you should read on. At WildFortunes, you will find the best and newest slots and games. It boasts of having over 2000 slots and games, providing all kinds of fun.
Contact info
Malta
- www.wildfortune.com
People also looked at
Took me a year to get my winnings
Took me a year to get my winnings. I contacted their help desk dozens of times, every time I was fobbed off and told that the issue would be escalated. I do not recommend this site to anyone not if you are hoping to win and withdraw .
February 1, 2024
Reply from Wildfortune Casino
Hello Rachel,
We're truly sorry to hear about your frustrating experience with withdrawing your winnings. Please accept our sincere apologies for any inconvenience caused.
Your feedback is invaluable, and we will share it with our team to ensure that similar issues are addressed promptly and appropriately. We want our customers to have a better experience than that.
We offer rapid, dependable withdrawals with minimal delay on most payment options, ensuring that you always have access to your winnings as soon as possible. We understand that many factors can affect the speed of withdrawals, such as verification processes.
However, rest assured that we will inform you of anything that needs to be provided or corrected to expedite the process. If there's anything else you'd like to add or if you have any suggestions for improvement, please let us know.
Kind Regards,
Wild Fortune Casino
Reply from Wildfortune Casino
Hello Tanya,
We're thrilled to hear that you received your winnings promptly! Providing a seamless and efficient withdrawal experience is one of our top priorities.
If there's anything else we can do to enhance your experience, please don't hesitate to let us know.
Kind Regards,
Wild Fortune Casino
Ok this is serious I played here for 9…
Ok this is serious I played here for 9 months vip player stupidly put threw 36k aud A LOT OF MONEY lol was given a vip manager who gave extra bonuses etc but what happened today has driven me to write this review. For the first time ever I won a cash prize on a tournament 40 euros I think $50-$60 approx and they refuse to pay me saying instead here are 40 free spins on a 20v game lol about $8 worth. Had been over 4 hrs wait now chatted with 5 different support staff had email from special department with same stupid answer we Gabe you 40 free spins lol what a scam!!!!! Keep away from this casino is rigged to lose take your money elsewhere!
To Wild Fortune no way to reply in here my full name is published here plz look up in your system am not putting my email address and n a public forum. Ask vip manager Abby to deal with it promptly I have been waiting 4 hrs sent 4 emails no reaponsw and support handed it to her at 4.20pm my manager is off she is simply not dealing with it. Very unsatisfactory
Plz don’t ask me to be patient I got the email at 10.30am saying my prize had been awarded followed by 6 hrs of staff repeating 40 free spins was my prize despite a screenshot showing my place in the tournament and prize clearly 40 euros finally got Peter on support who agreed from the screenshot the prize was 40 euros who then passed it on to Abby four hrs later 8.30pm still waiting and for what $66aud after 36k I’ve put through casino lol……
WAIT TIME NOW 13.5 hours
Email sent to vip manager
Hi Abby
I replied at 10.30 when I saw your email after a job I do work as well. You asked the name of the tournament which was clearly at the top of screenshot. It is now midnight zero response zero resolution.
If I am to go to bed without this resolved despite you having 8 hrs at it I am putting this all up on trust pilot and other review websites after that I know lots
Please give me the 40 euros aka $66 aud cash prize I won fair and square. Omg if I won 1000 imagine that
This is on principal of the casino honouring its competitions and prizes and doing the right thing by players.
Regards
Felisa Munck
February 5, 2024
Unprompted review
Reply from Wildfortune Casino
UPDATE:
Hi Felisa,
Upon checking our system, we tried to locate an account using your provided details. To ensure accuracy, please double-check the website you are on. Our platform is Wild Fortune, and the website is https://www.wildfortune.com.
If you have any emails from us, kindly check for the website link mentioned in those communications to confirm.
We appreciate your cooperation and look forward to assisting you further.
Kind Regards,
Wild Fortune Casino
-------------------------------------
Hello Felisa,
I'm genuinely sorry to hear about the frustration and disappointment you've experienced. This situation differs from the standard we aim to uphold for our players, especially VIP members.
I understand the importance of resolving this matter promptly and fairly. To further assist you and address your concerns, please provide the email associated with your account. This will enable us to investigate the issue thoroughly and work towards a satisfactory resolution.
We genuinely appreciate your patience and cooperation as we strive to rectify this situation and ensure a positive gaming experience.
Kind Regards,
WildFortune Casino
Very bad experience
Very bad experience
Their support chat doesn’t help
I deposited 200€ but was not able to play and cannot get the refund
February 4, 2024
Unprompted review
Reply from Wildfortune Casino
Hello Bjerne,
I'm sorry to hear about your recent experience, and I understand your frustration. I apologize for any inconvenience caused during your attempt to play after the deposit.
To better assist you and investigate the issue thoroughly, please provide the email address associated with your game account. This will help us locate your account information and analyze the situation more effectively.
We appreciate your cooperation, and our team is committed to resolving this matter for you promptly.
Kind Regards,
WildFortune Casino
My experience at Wild Fortune was awesome and still is.
My experience at Wild Fortune was amazing awesome I didn't have a problem with my kyc or with my withdrawals the providers are great the games are awesome the customer support is awesome everybody's friendly and kind and willing to help you with ever you need so all in all I love playing at this casino I mean I enjoy it because there's nothing more than being satisfied with the casino that actually does but the casino is supposed to do and thats to satisfy their customers. I am definitely satisfied 😁
October 1, 2023
Reply from Wildfortune Casino
Hello Melanie,
Thank you for taking the time to share your positive experience with us at WildFortune.
We're thrilled to hear that your time with our casino has been amazing, and it's truly gratifying to know that you've encountered seamless processes with KYC and withdrawals.
Our team is dedicated to providing excellent customer service, and we're delighted to hear that you found our support friendly and helpful. Your satisfaction is our priority, and we appreciate your kind words.
If there's anything specific you'd like to share or if you have further feedback, feel free to reach out.
Kind Regards,
WildFortune Casino
Reply from Wildfortune Casino
Hi Glenda,
Thank you for bringing your concerns to our attention. We genuinely regret any inconvenience you may have experienced during the withdrawal process.
Ensuring a smooth and secure gaming experience is our top priority. To maintain the highest security and compliance standards, account verification is a necessary step for withdrawals. We understand this may add an extra layer to the process, and we appreciate your understanding.
Upon checking your account, I can confirm your withdrawal has already been processed.
Please let us know if you have further concerns here or via live chat. We are available 24/7.
Kind Regards,
WildFortune Casino
Generally not as good as other casinos.
January 9, 2024
Reply from Wildfortune Casino
Hello Ken,
Thank you for sharing your feedback with us. We truly value your perspective, and I'm sorry your experience hasn't met your expectations.
We're dedicated to providing the best possible service, and your insights are crucial in helping us improve. If you have specific concerns or suggestions on areas where we can enhance our offerings, please share them. Your input is essential in shaping a better experience for our players.
If there's anything specific you'd like assistance with or if you have further feedback, please don't hesitate to reach out. We're here to ensure your time with us is enjoyable.
Kind Regards,
WildFortune Casino
Wildfortune Casino: A Gamble with Verification, Deception, and Disappointment
Steer clear of this casino at all costs.
I registered with Wildfortune some time ago and occasionally played, but substantial wins eluded me, until recently...
I did score a significant win with the casino; however, regrettably, I hadn't completed the verification process until I decided to withdraw my winnings. This led to them continuously erecting barriers and prolonging the verification process for 8 days, which I suspect was a ploy in the hope that I would become exasperated and walk away. They achieved this through an exasperatingly tedious 'review' process. I would submit documents, then engage with live chat to request their review, only to be met with the standard response, 'our KYC team will review your documents within the next 24 hours'. After the team reviewed a document, they would reject it WITHOUT giving specific reasons, merely citing the generic requirements listed on their website. I would then repeat the process: upload the document, wait another 24 hours, only to have it rejected again. Eventually, I was verified, but this only led to further frustration due to their deceitful and inefficient process when I tried to complete my withdrawal requests. And it gets worse – the withdrawal review team doesn't operate on weekends either...
Their withdrawal page boasts "Instant, Fee 0.00 Au$, Min 15 Au$, Max 6000 Au$" under the section where you input your withdrawal amount. Yet, it took me an additional 5 days and multiple rejections to finally grasp that the maximum per request was actually $1500. Moreover, I thought I'd queue up two requests of $1500, understanding they likely impose a limit of one request per day, and hoping that at least one would get approved while the other remained pending for 48 hours. But, in a convenient twist for them, they decided to cancel both requests.
This is merely scratching the surface of how dubious Wildfortune is; it was an absolute nightmare. To compound matters, I played enough to attain VIP member status before attempting to get verified and withdraw. This earned me an 'account manager' who provided absolutely no help in expediting the process. In fact, their advice was nothing but empty promises like, 'contact me when you submit a withdrawal request and I can ensure the team looks at it within 1 hour' – complete nonsense.
DO NOT REGISTER WITH THIS CASINO.
update: wildfortune, did you even read this review? your response is generic again
January 17, 2024
Unprompted review
Reply from Wildfortune Casino
Hello Joshua,
Thank you for reaching out and sharing your concerns. I'm sorry to hear about the challenges you've faced during the withdrawal process.
To assist you further, please provide your account details or any relevant information that would help me look into your situation more accurately. Your cooperation is appreciated.
I understand that the verification process can sometimes take time, especially if there are unclear documents or if something needs to be added to the initially requested documents. If that is the case, you will be informed of what needs to be corrected or what other documentation is required.
Please rest assured that we are committed to resolving these matters diligently.
Kind Regards,
WildFortune Casino
Wildfortune.io same site by the way
Wildfortune.io same site by the way.
They dont respond to email, cancel my withdraw many times changing how much I can take out, then must wait 24 hours, then cancel and say I can't make 2 withdraw, then again try 24 hours more,
Verification just say not approved on back side bank account, I try again, still the same, then I say, I can give bank statment with proof of deposit to the casino with that card. No answer...
Then I try for again for email, got 1 answer from them after 4 days... I send back email about the situation... no answer. Is this even legal ?
August 21, 2023
Unprompted review
Reply from Wildfortune Casino
Good day Thomas Ergo,
Thank you for taking the time to tell us about your experience.
Unfortunately, our review site is for Wild Fortune and not Wild Fortune IO and we would not be able to assist you with this issue.
I do, however, hope your issue does get resolved as soon as possible.
Kind Regards,
Wild Fortune Casino
Will not help me cashout even after asking multiple times and explaining issue
The games are good and they have crypto options so that's always a plus but I'm trying to withdraw my winnings via bitcoin, they send me a link to confirm my cashout address, The link does not work no matter how many times I try or tell them the issue, (Page with 404 page not found comes up) which is resulting in my cashout being denied due to not being able to confirm the address. I have all the proof (Emails with the confirm link, proof its my crypto address ect)
I keep asking for a new link to confirm the cashout address that isn't from the Wildfortune3.io mirror and that's with the wildfortune8.io mirror and I'm getting no help, just the classic we'll forward it to the relevant department message) or to clear my cache and cookies which does not work after trying multiple times.
I just want genuine help and to sort this out so I can cashout and come back to this casino because I do like the place, more than happy to change the review or remove it once the issue is sorted.
Thanks - Shaun
EDIT- 25/8/23- emails have been ignored, no help given and keep being told its being sent to the relevant department. Starting to lose hope, my cashout has been sitting there for 6 days.
EDIT - 29/8/23 have received my cashout after a long wait
August 21, 2023
Unprompted review
Reply from Wildfortune Casino
Hi Shaun,
Thank you for your feedback.
We are sorry that you have had an unpleasant experience with our platform.
We want to offer you the opportunity to share your account details with our team so we can investigate this further.
Please reach out at contact@wildfortune.com or you can contact us via live chat. We are available 24/7.
Kind Regards
Wild Fortune Casino
Effin Annoying trying to get your…
EFFIN Annoying trying to get your Winners back,, this is a Big Scam... giving you all kinds of BULL**** reasons just to keep your Winners... and it's been month's without getting any single winners. SCAM
August 21, 2023
Unprompted review
Reply from Wildfortune Casino
Hi Durima,
Thank you for your feedback.
We are sorry that you have had an unpleasant experience with our platform.
We want to offer you the opportunity to clarify if this was a withdrawal issue or you feel you have not been lucky during your game play. We would also like to ask if you would able to share your account details with our team so we can investigate this further.
Please reach out at contact@wildfortune.com or you can contact us via live chat. We are available 24/7.
Kind Regards,
Wild Fortune
I have put so much effort in trying to…
I have put so much effort in trying to get in touch with these guys. After several of email several of trying still not even a single answer. I have tried to withdraw my money. But it’s like I’m begging it back. That’s clearly my money. But then I have to put up documentation on everything. Driver’s license. Credit card l. Proof of address. And so much more. Still not a single update. Not a single respond to one of my hundreds of emails. What can I do? Chat is not working. Email is not working.what do I do. I feel so helpless.
August 1, 2023
Unprompted review
Reply from Wildfortune Casino
Good Day Bakker,
Thank you for taking the time to share your concerns with us.
I understand how upsetting it can be to be unable to obtain assistance when required. Please keep in mind that we often receive a high volume of chats and emails. However, we do our best to service each player.
We apologize for this, and we thank you for your utmost understanding.
We're sorry to hear that you are having a hard time with collecting your winnings.
Please keep in mind that the verification process may take some time. When a document is unclear or if a document that was initially requested or expected from you is missing, this is a common cause of delay.
If that's the case, you'll be told what you need to supply and how the document or image should appear.
Furthermore, all payment methods utilized should be confirmed as a license holder obligation.
If you could kindly supply me with your email address, I would be more than happy to look into your account.
Sadly, I am unable to locate an account wiith Wild Fortune with the email address provided. Could you please double check the casino name and email address provided. You should have emails from the casino. make sure that it's this site: https://www.wildfortune.com/en
Sincerely,
Wild Fortune Casino
This site is a scam! Thieves.
This site is a scam! Do not deposit! Happy to take all your money but make up excuses and lies to not let you withdraw, including making up cards that don’t exist as a reason saying you need to show them bank statements from a year ago from an account not associated with the deposit account used to win! Thieves and con artists and nothing more. Customer service is also rude when you point out their scam.
August 5, 2023
Unprompted review
Reply from Wildfortune Casino
Hello C-,
Thank you for putting this together.
We are sorry to hear that you had such an experience.
We sincerely regret any frustration caused by the withdrawal process. It's crucial to ensure a fair gaming environment and prevent fraud or money laundering, which is why we require verification of all cards and payment methods that were used for deposits.
We understand your concerns regarding the withdrawal process and the need for additional documentation. We genuinely appreciate your feedback as it helps us identify areas for improvement. Also, rest assured that your feedback about the customer service experience has been noted.
To understand the situation more accurately, we are more than willing to look into this. Please send your full name and email address, and we'll look into it and find out what happened with your withdrawal.
Use this email address to provide the information: support@wildfortune.com
Thank you for bringing these matters to our attention. Your input is vital to us, and we'll take this as an opportunity to review and refine our processes. We're dedicated to delivering a more positive experience moving forward.
Sincerely, WildFortune Casino
Did not get my winnings!
Won around 1000 euros on freespins on a game, when the freespins was over i got around 55 euros! Tried to ask them what happened, but I dont get an answer. Stay away from this casino!
July 25, 2023
Unprompted review
Reply from Wildfortune Casino
Good Day Bjorn,
Thank you for contacting us about this.
I understand how upsetting it can be to be unable to obtain assistance when required. Please keep in mind that we often receive a high volume of chats and emails. However, we do our best to service each player.
We apologize for this, and we thank you for your utmost understanding.
I would like to explain that as stated in our bonus terms and conditions, unless stated otherwise, maximum winnings, as well as withdrawal limits for no-deposit free spins are 50 EURO/USD, 75 CAD, 75 NZD, 200 PLN, 1,000 ZAR, 16,650 HUF. You may read more about using this link - https://www.wildfortune.com/en/bonus-terms
I hope this clears up any confusion as we want to emphasize that one of our company's primary principles is maintaining our players' delight and satisfaction, and we strive hard to achieve this.
Please feel free to contact us via email at contact@wildfortune.com. You can also contact us via live chat; we are available 24/7.
Kind Regards,
Wild Fortune
They should be shutdown and jailed
Scanmers won’t let you withdraw and come up with all these different excuses that don’t make sense as to why it didn’t work. Do you have evidence of any player making a successful withdrawal money into their bank account from this casino? Show us!
July 18, 2023
Unprompted review
Reply from Wildfortune Casino
Hi Michael.T,
Thank you for your feedback.
We're sorry to hear that you are having a hard time with collecting your winnings.
Please keep in mind that the verification process may take some time. When a document is unclear or if a document that was initially requested or expected from you is missing, this is a common cause of delay.
If that's the case, you'll be told what you need to supply and how the document or image should appear.
Furthermore, all payment methods utilized should be confirmed as a license holder obligation.
If you could kindly supply me with your email address, I would be more than happy to look into your account.
Sincerely,
Wild Fortune
Awful casino dont bother
July 16, 2023
Unprompted review
Reply from Wildfortune Casino
Good Day jbt,
Thank you for your feedback!
We are sorry that you have had an unpleasant experience with our platform.
Could you please clarify your exact issue with the us so that we may look into this for you?
We want to offer you the opportunity to share your account details with our team so we can investigate this further.
Please reach out at contact@wildfortune.com or you can contact us via live chat. We are available 24/7.
Sincerely,
Wild Fortune Casino
Withdrawal stuff around
This casino started out ok. I had a bit of luck and tried to withdrawal and that's when the trouble started. Stating I could withdraw $4000 per day but having to cancel these requests and change to $1600 per day. There was meant to be 24 hour processing. 5 days later I get given a definite time of payment only to have my transactions cancelled at last minute and told I need to use a different bank account. So I've made the relevant changes and then find out I'm blocked from wild fortune site. Apparently it's Cloudflare but all the usual measures make no difference I can't login I've emailed customer service and very much hope I can Provide a happy ending to this drama. Their reply if I get one is greatly anticipated.
June 19, 2023
Unprompted review
Reply from Wildfortune Casino
Hello, Murray
Thank you for your time in making this feedback.
We are sorry that you weren't able to get your winnings.
In most circumstances, when the banking details aren't matched, removing them takes up to 24 hours, with another 24 hours if the player made another withdrawal account. Thus, if the bank details were removed, another withdrawal request must be requested again.
We're concerned by the information you provided, and we want to offer you the opportunity to share your account details with our team to investigate this further.
We also want to receive more information about it via chat or email. Our support team works 24/7.
Use this email address to provide the information: support@wildfortune.com
Sincerely, WildFortune Casino
Money was lost without playing
Money was lost without paying. I deposited 20 euros and just when the deposit was ready I was kicked out and had no chance to give my e-mail to finish registering.
To get my money I should have deposited more to try to finish the registering but I did not want to risk more money. They even found may deposit archive number but did not even give money back. The worst experience with casinos.
...
Problem still unsolved. Wildfortunate does not allow signing in with Bank id without depositing and they can't solve the password problem. Emails from Wildfortunate seem not to come through. Tried to reset password many times but get no email from Wildfortunat. Chat workers doing their best but without any success.
--
Finally after more than week chat worker got me in to my account. Email never worked with WildFortune. I lost my money quickly and after all the trouble it was not worth it. The stars go to chat workers being helpful.
June 19, 2023
Unprompted review
Reply from Wildfortune Casino
Hello, Tuikku
Thank you for describing your situation in detail.
We sincerely apologize for the experience you had.
Please note that for making a withdrawal request, our players don't need to make an extra deposit; they need to meet the requirements: complete the wagering if there is one and be verified by providing the necessary documents.
If your deposit has not reached your gaming account after 2 hours after the deposit, please upload the proof of deposit, including the reference number, and add the description "missing deposit."
You may refer yourself to Terms and Conditions: https://www.wildfortune.com/en/terms-and-conditions
Also, please see what documents we can accept and require to have a verified account: https://www.wildfortune.com/en/account/documents
To understand the situation, we are more than willing to look into this to see what happened.
Please send your full name and email address, and we'll look into it and find out what happened with your deposit.
Use this email address to provide the information: support@wildfortune.com
We're delighted to hear that you appreciate our casino's Customer Support Team.
I understand how upsetting it can be to be unable to obtain assistance when required. Please keep in mind that we often receive a high volume of chats and emails. However, we do our best to service each player.
We apologize for this, and we thank you for your utmost understanding.
I would like to also advise you that we do offer a wide variety of bonuses you would still be able to claim and view here - https://www.wildfortune.com/fi/bonuses
At Wild Fortune, we would like your experience with us to be exciting and fun - more about the entertainment. If there is anything we can do to improve your experience, please let us know.
Sincerely, WildFortune Casino
After you waste a lot of time getting…
After you waste a lot of time getting verified then you have an even bigger challenge trying to make any withdrawal. This casino will take as much money as you want to deposit, then severely limit how much you can cash out. When you do cash out, trying to get money back from them is like pulling teeth.
They will drag out paying for a long as possible. If you try to make another withdrawal before a first one has paid out both will be rejected and you’re back to square one. I guess this is them hoping you will gamble it and lose.
The bottom line IMHO is that if you’re a serious gambler, you’re either going to gamble back anything you win or wait a long long time. As a regular player, if you want honest and consistent payouts, there are many better Casinos to play at.
May 4, 2023
Unprompted review
Reply from Wildfortune Casino
Hi Paul Khelley,
Thank you for your feedback.
We're sorry to hear that you are having a hard time with collecting your winnings.
Please keep in mind that the verification process may take some time. When a document is unclear or if a document that was initially requested or expected from you is missing, this is a common cause of delay.
If that's the case, you'll be told what you need to supply and how the document or image should appear.
Furthermore, all payment methods utilized should be confirmed as a license holder obligation.
If you could kindly supply me with your email address, I would be more than happy to look into your account.
Sincerely,
Wild Fortune
Scam website. DO NOT TOUCH
I have gambled on this website for a good year, I have only even profited once - this whole time, their rtp doesn't work, 100% scam website.
They offer terrible incentives, you spend 2grand? they will give you 50 10c spins, xD they are a complete joke in this industry
May 17, 2023
Unprompted review
Reply from Wildfortune Casino
Good Day Brogers,
We are so sorry to hear that you have not had the best experience with our casino.
I'm happy to offer you some general advice: Keep your wagers in line with your deposits to increase your chances of winning big jackpots and free spin rounds. For instance, if you deposit €50 and bet €10 per spin, you will only have five opportunities (without payouts), which is not ideal for a prolonged gaming session.
As you know, gambling is a game of chance with no assurances. Yes, the more you play, the more opportunities you have to win the jackpot, but this is still not guaranteed.
At Wild Fortune, we would like your experience with us to be exciting and fun - more about the entertainment. If there is anything we can do to improve your experience, please let us know.
Sincerely,
Wild Fortune.
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