As all the other recent reviews, ordered and nothing came, despite money leaving bank account. Attempted to contact customer services, no reply. Do not use this company, they have most likely... See more
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Shame there isn't a ZERO star, returning customer to wilex ordered 9th January '25' not received my lead or harness, have emailed wilex myself and my daughter has NO REPLY. Have no idea what to do nex... See more
Terrible, bought my harness on the 30th July 2023 on line, received email from wilex on the 16th August to say the order had been dispatched via Evri. Here we are 14th September 2023 still no harness,... See more
Two leads were ordered on 4 December. Despite my emails informing their non-arrival no response had been received.Since looking on trust pilot I’ve realised that this is a common complaint. The compan... See more
Company details
Written by the company
We sell high quality dog supplies within the United Kingdom including our best selling Wilex Easy Fit Dog Harness.
Contact info
United Kingdom
- www.wilex.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Never arrived had to claim money back…
Never arrived had to claim money back but the one before this a good while ago was excellent
Dodgy supplier
Still waiting for my order,not for the first time this has
happened. Customer service non existence, only way
to contact them is by email, which they do not reply
too.They take your money though very quickly.
Suggest do not buy from Wilexdogsupplies
as you may not receive your order but lose your money.
Ordered on 19th May
Ordered on 19th May. Money taken, no harness received.
Several emails sent no response to any.
Obviously they have gone out of business but still taking money for orders that are never going to be sent.
Don't buy anything from this Company!
I have since heard that this company has closed down but they will still take your money.
They sent this to me but I have not received the harnesses. Ordered on the 6th May and all I have received is confirmation of my order and the money was taken out of my account on the 7th May. No emails from me have been answered.
Having since read other reviews I agree with what has been said by other customers that this company needs reporting to Consumer Watchdogs and shutting down.
If they want to improve and receive a better review, they need to communicate with the Customer and answer emails. Also they need a telephone number but above all they must refund payments if they have not got stock. In many ways they are worse than scammers!
This company don't send your items
This company don't send your items and you cannot contact them please don't order from this company they are scammers
A total scam do not use …
I personally wouldn’t give them any stars let alone one but you have to put something in. A total rip-off Company and total scammers do not order from this company as you will not receive your goods but they will take your money. They need reporting
I'm still waiting for my order
I'm still waiting for my order, twice I have emailed with no response to where my order is. Its a shame as I've ordered in the past and happily received my order. I'm so disappointed.
Ordered over 2 weeks ago
Ordered over 2 weeks ago. Taken the money from our account but harness has still not arrived. Very very poor delivery services
I would never order again I have not…
I would never order again I have not received my order they ignore emails . Do not use this company
Company from hell take your money and…
Company from hell take your money and don't send goods
Paid for harness Still not received it…
Paid for harness Still not received it over 2 weeks ago Have bought before only took 3 days no Happy
Total scammers
Total scammers. Please don't buy from Wilex. I made a purchase weeks ago and it didn't turn up. Contacted them numerous times but no reply. In the end I did some digging to find the company has previously been dissolved. Got money back from my bank.
Are you taking the…
Are you taking the . Don’t dispatch my order take my money and you want a review! Stay away from these crooks!
Not delivered!
Ordered a small harness 11th March - still not arrived ! Have used the company twice before with no problem - have they gone bust ?
It didn’t arrive
It. Didn’t turn up! No contact after initial purchase confirmation email. No answer to my email either !
Never received item
I ordered &paid for dog harness from…
I ordered &paid for dog harness from Wilex Very dissatisfied no harness has been delivered. Have emailed them 4 times so far. No reply from them after confirmation email you cannot even get a phone number for them. OUT OF POCKET like so many other customers. Wilex are ripping us off
Not sure what has happened
I ordered a medium harness for my dog. I cancelled order as out of stock and wouldn’t arrive in time.
To date neither harness or refund not arrived.
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