From ordering to delivery, everything went smoothly. The jacket arrived in perfect condition and right on time.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
William Jacket is the house of fashionable leather jackets for men and women that are inspired by TV Series, movies, games and superheroes. Free Shipment WorldWide | USA | UK | CANADA"
4525 Auburn Central 57-59 Queen Street, , 2144, Sydney NSW , Australia
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered the Hogans Heros Bob Crane jacket and when it arrived today I was very happy with it. It looks almost like the original version. I had a very wonderful experience with this company, it was easy to communicate and ask questions. The jacket is good quality and fits well. I recommend this company if this is the jacket your looking for.

Reply from William Jacket
Scamers and terrible custimer service!
I saw a ad ”The grinch costume” with had the description ”ever wanted to dress up as the grinch…” and so on. It had a real extensive description why it was good and equal to the movieprop and so on and had pictures from the movie, the grinch in a santa coat. Quite expansive to, but perfect as my neese wanted more then anything for the grinch to come to her party. Said and done, ordered it, payed taxes and so on…just to fint it was ONLY the christmas jacket…I would look more like santa then the grinch. i asked where the costume where, and they appoliged for the inconviniece but the jacket was it, and I could return it but had to pay för the transport….so now I paid 150$ for a jacket that I sent back after paying 30$ i taxes and 50$ i transportation….awsome…if it wore wurth it I would take it forward, its not ok to have a ad that promises more then the product gives

Reply from William Jacket
BUYER BEWARE. They arent located in the US. Firstly, the jacket is a bad knock off, not a 1 of 1. The lining is different. Secondly, they do something that is awful. They send the jacket, but with however they send it days later after receiving the jacket, you will get a bill for duties and taxes from Fedex or the shipping company. I contacted William Mark and was told this is indeed my responsibly. I will pay the bill, but this is terrible business practices. Dont contact me, aaking to remove this or offering to reimburse me. You know what you do is wrong. Someome trusted youre measly Pakistani company and you lie yo make a quick dollar.
*edit*
I reached out to you already and you told me you were not responsible. I paid the bill. Now you deal with the karma.

Reply from William Jacket
The problem with ordering online is you don’t know what size will fit. Ordered my husband a large but after receiving he needed an extra large. Upon contacting them via email I received a response telling me I have to pay to return to United Kingdom with the name Muhammad address plus to exchange I have to pay $40 more to do the exchange! On the vest it has a tag that says made in America!! That’s not true! Buyer beware!! Not from America!! I will not be returning! Too expensive!

Reply from William Jacket
This company is not what it seems, I bought 2 jackets from them and I had no ideal these jackets were replica jackets. The quality in my opinion is very poor. Most of all the jackets are sized bases on the sizes for smaller frame overseas people.
Don’t be deceived by the return policy, the jackets came from a country that to return them cost more than the expensive cost of the jackets. The company agreed to return 20-30% of the cost of the jackets. PLEASE BEWARE AND BE CAFEFul when purchasing from this company. I will never purchase from them as long as I live. In my opinion this is a terrible company to shop from. I don’t believe the wonderful reviews are true reviews.

Reply from William Jacket
oh my - well the jacket is absolutely plush.... beyond amazing. so warm and stylish to boot - the service was excellent as well - the delivery took a minute, but it was during the holidays and the manager was most helpful and informative thru out process - well worth the wait

Reply from William Jacket
I was a little hesitant ordering a leather jacket online, but Williams Jacket delivered exactly what was promised. The jacket feels durable and comfortable, and the stitching looks clean. Customer service was polite and responsive. Overall, a very positive buying experience.

Reply from William Jacket
This was my first time ordering from Williams Jacket, and it went smoothly. Shipping was quick, and the jacket fit perfectly. You can tell care goes into both the product and the service. I appreciate businesses that actually check in to make sure you’re happy with your purchase.

Reply from William Jacket

Reply from William Jacket
Great experience overall. The pricing was fair compared to other sites I checked, and the quality exceeded my expectations. My jacket arrived neatly packaged with no issues. I reached out with a sizing question before ordering and got a quick, helpful response. I’d definitely shop with Williams Jacket again.

Reply from William Jacket
Had a good experience with William Jacket. The jacket quality is solid, size was accurate, and delivery came without any issues. Overall, a reliable brand and hassle-free purchase.It's my own experience.

Reply from William Jacket
The leather has a natural look and feel, not overly processed or fake-looking.

Reply from William Jacket
The jacket looks exactly like the pictures. Material feels good and comfortable to wear. Delivery was smooth and on time. Overall, a trustworthy store and a pleasant experience.I can say that, i'm impressed and satisfied.

Reply from William Jacket
I purchased a jacket for my child from William Jacket, specifically choosing them because their website lists a St. Petersburg, Florida office under their contact information and on their returns/exchange page. I even sized up to be safe, but the item I received was poor quality, looked nothing like the photos, and was still far too small.
When I requested a return, they revealed the item must be shipped to Pakistan with tracking at the customer's expense. The cheapest shipping quote I found was $70—over half the price of the $129 jacket. After a long back-and-forth, they refused a full refund unless I paid for that international shipping, eventually settling on a 40% partial refund ($51). To make matters worse, I was then hit with an additional $10 in duties/taxes (not noted anywhere on site this would be the case).
I am out $88 with a product I can't use. Do not buy from this site unless you are 100% certain you want to keep the item, as their "US-based" marketing are incredibly misleading.

Reply from William Jacket
The product ordered is an attempt to replicate an original of some sort, a 3 xxxl is not a true xxxl. I dont have the energy to bargain for a refund. In life sometimes, you learn to accept you get what you pay for. LESSON LEARNED. FULL STOP!!!!!!

Reply from William Jacket
I’ve owned several leather jackets, and this one easily stands out in terms of quality.

Reply from William Jacket
The jacket arrived well packaged and protected. Attention to detail even in shipping.

Reply from William Jacket
I ordered a womens leather bomber jacket, the price was great. The jacket arrived quick and was nicely packed. The sales staff contacted me after delivery to make sure everything was OK with the jacket. It was a pleasurable experience, will look forward to buying more with them!

Reply from William Jacket
This jacket fits exactly how it should. Comfortable, stylish, and well balanced in design.

Reply from William Jacket
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.