Winfields Chartered Surveyors & Valuers Reviews 

196
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Absolutely fantastic service. Appointment booked for the next day, the surveyor Tom was very helpful and friendly, the report was completed in 3 working days and the price was reasonable compared to o... See more

Rated 5 out of 5 stars

Process was very easy. Friendly and helpful staff who happily answer any questions. The valuation came through really quickly with easy to follow next steps. The valuation its self was stressful and f... See more

Rated 5 out of 5 stars

Winfields / Gil and Donna have provided us an exceptional service. Gil completed a full RICS survey on our new build property. The report was incredibly detailed and identified defects we simply would... See more

Company replied

Rated 5 out of 5 stars

We recently used Winfields' services for a RICs valuation to redeem our help to buy loan. Tom was great, he arrived promptly and was professional yet friendly. The report was sent back to us within... See more

Company replied

Company details

  1. Chartered Surveyor

Written by the company

At Winfields Surveyors, we are proud to be trusted RICS Chartered Surveyors and Registered Valuers, providing accurate, reliable, and professional property valuations and building surveys across the South West and beyond. With offices in London, Bristol, Taunton, Exeter, and Plymouth, our team is well-placed to deliver local knowledge backed by national expertise. Our accreditation with the Royal Institution of Chartered Surveyors (RICS) reflects our commitment to integrity, transparency, and the very highest industry standards. Whether you require a valuation for Help to Buy, shared ownership, probate, matrimonial matters, taxation, or secured lending, our qualified valuers ensure reports are fully compliant with RICS standards and widely accepted by lenders, government bodies, and legal professionals. Alongside valuations, we provide comprehensive building surveys tailored to homeowners, buyers, landlords, and investors, helping clients make informed property decisions with confidence. From single-property assessments to large portfolios, we combine detailed technical knowledge with a client-focused approach, ensuring every report is clear, accurate, and practical. At Winfields Surveyors, our mission is to deliver independent, transparent, and credible advice, giving clients the reassurance they need when it matters most.


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4.7

Excellent

TrustScore 4.5 out of 5

196 reviews

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4.7

All reviews

(196)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Tom was very professional & efficient

Tom was very professional & efficient. Thank you for your advice / survey for help 2 buy!

January 19, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Thank you for your kind words! We're glad to hear you were happy with Tom’s professionalism and efficiency during your Help to Buy survey. It’s always our goal to provide clear advice and great service—wishing you all the best with your property journey!

Rated 5 out of 5 stars

Thomas Winfield helped me with my help…

Thomas Winfield helped me with my help to buy valuation, he was very helpful & made it very quick and easy to deal with. Thank you

January 18, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Thank you for your feedback! We're delighted to hear that Thomas made the Help to Buy valuation process quick and straightforward for you. Making things easy for our clients is always a top priority—thank you again for choosing us!

Rated 5 out of 5 stars

Fantastic service, quick, simple and effective

I have dealt with Tom Winfield in relation to a valuation of a property. Tom was very knowledgeable, open, honest and to the point. Makes property transactions simple compared to other surveyors in the area. Would highly recommend ++++

January 14, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Thank you so much for your kind words and recommendation. We're delighted to hear that your experience with Tom was a positive one. At Winfields Surveyors, we pride ourselves on providing clear, honest, and knowledgeable advice to make the property process as straightforward as possible. If we can be of any help in the future, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Thomas is excellent in his service

Thomas is excellent in his service and really came sooner than I ever expected in this unprecedented time. We have used his service for a help to buy valuation.

January 7, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Hello Prasenjit, we appreciate your kind words! We're glad that Thomas's speedy service met your expectations. Thanks for relying on us for your valuation needs!

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Rated 5 out of 5 stars

This is the second time we have used…

This is the second time we have used Winfields in relation to a Help To Buy valuation, service has been amazing. Can’t rate Tom enough for his quality service and quick turnaround. Highly recommended to anyone.

January 4, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Cory, we appreciate your kind words! We're thrilled you enjoyed our services and found Tom helpful. Thank you for recommending us!

Rated 5 out of 5 stars

5 ⭐️ service and communication

5 ⭐️ service and communication. Couldnt recommend Winfields enough! Super quick turnaround and excellent value for money. Transparent throughout and knowledgable with help to buy process.

January 4, 2021
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Aem, thank you for your kind words and recommendations! We're thrilled to hear about your satisfaction with our services. It's always our pleasure to assist you.

Rated 5 out of 5 stars

Excellent turn around on a RICS report!

Excellent turn around on a RICS report! Fantastic service an great price. Thanks!

December 29, 2020
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Lauren, we're thrilled to know you were satisfied with our service and pricing! We aim to deliver efficiency and value. Thank you for your positive feedback!

Rated 5 out of 5 stars

I don’t think I could have asked for a…

I don’t think I could have asked for a more rapid turn around on a RICS report. Discussed and completed within hours. Cannot recommend enough!!

December 22, 2020
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Holly,
We're thrilled with your satisfaction regarding the speed of our service. Your recommendation means a lot to us. Thank you!

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Rated 5 out of 5 stars

Efficient & helpful

Probably the most efficient service for anything I've ever received.

Would absolutely recommend using Winfields Surveyors if you're going through the help to buy redemption process.

December 22, 2020
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Dan,
We're thrilled to hear about your positive experience with our service. It's wonderful to know that you'd recommend us. Thank you!

Rated 5 out of 5 stars

Fantastic service from Tom and his…

Fantastic service from Tom and his team, professional from start to finish - can't recommend Winfields high enough!

December 22, 2020
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Robert,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with Tom and our team.

Best Wishes.

Rated 5 out of 5 stars

Very quick and reasonable

Very quick and reasonable. Top work and would definitely recommend.

December 1, 2020
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear James, thank you for your kind words! We're thrilled to hear you're happy with our services. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Very quick and efficient service

Very quick and efficient service. Had it back within one week so very happy with this.

December 1, 2020
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Jodie,
We're thrilled to hear about your positive experience with our prompt service. Thank you for your kind words!

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Rated 5 out of 5 stars

Superb service on the valuation for my…

Superb service on the valuation for my flat. Contacted them late on Friday and it was all completed by Monday. Excellent service.

November 2, 2020
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Tom,

We're thrilled to know our service exceeded your expectations! Thank you for trusting us with the valuation of your flat.

Best regards.

Rated 5 out of 5 stars

Quick

Quick, efficient and communicated with us well! Thanks again Tom.

October 26, 2020
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Aaron, we're glad to hear you enjoyed our prompt and effective service! Thank you for your wonderful feedback - Tom will be pleased.

Rated 5 out of 5 stars

Quick and Efficient

Rapid turnaround on a valuation survey, thoroughly carried and out and useful report, all on tight timescales. Many thanks for your help.

October 23, 2020
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Martin, we appreciate your feedback! We strive to provide quick and efficient service. Thank you for acknowledging our hard work.

Rated 5 out of 5 stars

Great service from Thomas who went…

Great service from Thomas who went above and beyond to provide our valuation within tight timescales. Friendly, professional and fairly priced, would highly recommend.

October 21, 2020
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Marc, we're delighted to hear Thomas provided excellent service and met your tight timescale. Your recommendation means a lot. We appreciate your kind words and look forward to serving you again!

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Rated 5 out of 5 stars

Brilliant

Very good service, I requested additional information and even though the surveyor was isolating due to covid 19 and obviously already had his work cut out emailed me across the items I needed very quickly and professionally. Couldn't recommended them enough. He also went through the process of paying off my help to buy. I felt he went beyond his job and was extremely helpful and efficient.

October 19, 2020
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Michael,
We appreciate your understanding and positive feedback. We're glad our team could fulfill your requests quickly and professionally. Thank you for the recommendation!

Rated 5 out of 5 stars

Great job done by Thomas

Great job done by Thomas. Very quick and explained everything very well to me. Would definitely recommend.

October 14, 2020
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Yasmin,

We're thrilled to hear Thomas provided such exceptional service. Your recommendation means a lot and we're grateful for it. Thanks for the wonderful review!

Best,
Customer Service Team

Rated 5 out of 5 stars

Excellent service

Excellent service! Was stuck with time ticking along, after a quick call to Winfield's I spoke to Thomas for about 10 minutes and he made it all sound very achievable. A few days later he had delivered on what I needed which not only was very well priced, but was also 2 weeks faster than I could have got anywhere else at this time.

October 14, 2020
Unprompted review
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Reply from Winfields Chartered Surveyors & Valuers

Dear Mr. Kellock, we're thrilled to hear Thomas fulfilled your expectations in a timely manner. We aim to deliver efficient and affordable services. Thanks for your feedback!

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