There is huge stock of quality parts, very big choice. Only one advise to the team who's packed the parcel, pack it more strongly, or choose different delivery companies. Because all parcels I am or... See more
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Found the gaskets I needed here , they weren't available at the dealer or local motor factors. Only issue is that the delivery was a bit slower than expected
The product arrivced well packed and as the correct item it stated, however, it was delayed and delievered 3 days later than stated on the website.
Delivery took too long. Package got lost in UPS system even though they should have had all my address details as they were printed on the package. I only used winparts this time because delivery is q... See more
Company replied
Company details
- Auto Parts Store
- Auto Accessories Wholesaler
- Brake Shop
- Car Accessories Store
- Car Battery Store
- Tuning Automobile
Written by the company
Winparts is the premier online auto parts specialist in Europe. With our extensive range of products, we strive to assist as many people as possible in keeping their vehicles moving. Every day, we work on expanding our range so that we can offer even more to our customers. By performing virtually all operations in-house, we can guarantee fast delivery. Additionally, we have an expert helpdesk that is more than happy to assist you with all your inquiries. At Winparts, we believe that quality and accessibility can go hand in hand. That's why we are committed to providing reliable car parts at an affordable price. In addition to original car parts, we also offer so-called aftermarket parts, equiparts, and products from our own brand, Winparts GO!. Discover for yourself the convenience of high-quality car parts at an affordable price at Winparts!
Contact info
3.7
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Order tracking did not leave ireland…
Order tracking did not leave ireland and states customer refused order. How can that be when I live in Newcastle. UPS 1Z44F6026820628218
June 11, 2026
Unprompted review
Reply from Winparts.ie
Dear Dave,
Thank you for your review.
Our sincere apologies that UPS states that the order has been refused. We would like to check what happened and make sure that we can resolve this for you. Can you send an email to reviews@winparts.nl, with your ordernumber and an explanation of the situation?
Thanks in advance.
Kind regards,
Zoë
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Easy website
Easy website. Lots of good products with decent prices. Fast enough delivery. Definitely happy return customer.
June 2, 2026
Unprompted review
Easy to order Easy checkout and…
Easy to order Easy checkout and delivered on time will be using them again and will recommend
June 10, 2026
Unprompted review
10/10
Easy checkout, quick delivery, customer service were easy to deal with over the phone too for a delivery question I had, happy to do business again in the future.
June 2, 2026
Unprompted review
The worst crowd I ever dealt with part…
The worst crowd I ever dealt with part ordered 2 weeks waiting 8 different rescheduled days no customer service whatsoever lost a valuable customer because of these crooks even the phone number doesn’t work save your time and money keep away
June 10, 2026
Unprompted review
Reply from Winparts.ie
Dear Declan,
Thank you for your review.
How unfortunate that you have this experience with us. Strange that the order was delayed this many times. I tried to find your order, but the only one i found under your name is one that was cancelled after a day.
Delays can sometimes happen and we are very sorry for that. We aim to be more consistent with delivery times in the future.
Kind regards,
Niels
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Absolute joke of a company. Avoid at all costs!
If I could give them zero stars, I absolutely would. I waited two weeks for my parts, only to receive an email claiming they had left the warehouse. However, the UPS tracking showed something completely different – just that a label had been created.
When I contacted customer service, it turned out they didn’t even have my parts in stock! They just apologized, but if I hadn't investigated it myself, I’d probably still be waiting. Because of their incompetence, I had to cancel a pre-booked appointment with my mechanic.
To make matters worse, they didn't even issue a refund automatically, so I had to open a dispute on PayPal to get my money back. I strongly advise against buying from this company. TOTAL DISASTER!
May 25, 2026
Unprompted review
Reply from Winparts.ie
Dear Lukasz,
We are very sorry to hear about this frustrating experience and the cancellation of your mechanic appointment. This is absolutely not the level of service we aim to provide, and we completely understand your anger.
To explain what happened: when our system marks an order as dispatched, the label is printed and the package is prepared for collection. Once this process is initiated, the order is locked in our system and cannot be canceled immediately. The package must first be returned to our warehouse before a refund can be issued automatically.
However, we deeply regret that you were left in the dark regarding the stock status and tracking updates. This should have been communicated much better, and you should not have had to investigate this yourself or open a PayPal dispute to speed up the process. We will use your feedback to improve our communication and handling of these situations.
Kind regards,
Thirsa
I cannot recommend this company highly…
I cannot recommend this company highly enough, vehicle recognition which guarantee parts, dispatch is really fast and delivery was also very fast. Everything was 100% I will definitely be back!
May 29, 2026
Unprompted review
Reply from Winparts.ie
Dear Colm,
Thank you for your feedback. We are sorry to hear that you have not received your parts yet and completely understand the frustration about that.
According to the latest tracking information from our courier, your package is currently out for delivery and is scheduled to be delivered by the end of today. The delivery windows provided on our website are an indication, as we are dependent on our transport partners and suppliers during transit, but your shipment is on its very last stretch. We hope the parts arrive safely this afternoon so you can get started with your installation.
Kind regards,
Zoë
Great result
Right part, keen price, speedy delivery…excellent experience
June 3, 2026
Unprompted review
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Reply from Winparts.ie
Dear Graham,
Thank you for your feedback. We are sorry to hear that your delivery took longer than expected and that you found the process disappointing, especially when relying on our advertised shipping times.
According to the latest tracking information, your products are currently out for delivery and are scheduled to arrive by the end of today. The delivery timeframes stated on our website are always an indication and not a guarantee, as we depend on the processing times of our suppliers and transport partners. However, we understand how frustrating a delay can be for your planning. We hope the parts arrive safely this afternoon so you can successfully complete your project.
Kind regards,
Zoë
The company presents itself as an Irish company but has no stiock in Ireland
The company presents itself as an Irish company with a .ie domain name. I ordered parts and paid 12.99 for UPS delivery as I needed it urgently. I assumed, incorrectly obviously, that the part was in stock and expected it in a few days. The order showed a shipping date of 29 May. Imagine my surprise when I looked at the tracked to see an expected delivery date of 08 June ! It seems it was shipped from a warehouse in the Netherlands. I would expect that the minimum would be to present an expected delivery date to the client before the order is accepted so the client has a choice. I had just cancelled an Amazon order, with a confirmed delivery of June 04 to support an Irish company.
May 29, 2026
Unprompted review
Reply from Winparts.ie
Dear Seamus,
Thank you for your feedback regarding your recent order. We are very sorry for the confusion and frustration caused by the delivery timeline, especially since you cancelled an alternative order to buy from us.
While we operate an international webshop with a local .ie domain to serve our Irish customers, our main central warehouse is indeed located in the Netherlands (this is also stated on our website). The delivery dates and stock indicators shown during the checkout process are an indication of when the parts will be ready for shipment and transit, as we rely on global suppliers and international transport partners like UPS.
We completely understand your disappointment at the unexpected transit time to Ireland, and we take your feedback about making the final delivery estimate clearer before checkout very seriously.
Kind regards,
Zoë
Price +shipping was good but the…
Price +shipping was good but the delivery time is ridiculous. The only reason I purchased was the delivery date was supposed to be 01/06 but didn’t arrive and still hasn’t upon writing this review 2 days past expected delivery the shipping times giving are incorrect. they didn’t ship the item for 2 days after purchase Very disappointed about this this I could have purchased elsewhere with true shipping times. Won’t be using again
June 3, 2026
Unprompted review
Reply from Winparts.ie
Dear Pakieb,
Thank you for your review.
We are very sorry to hear that your order has still not arrived and that it was shipped two days later than promised. We fully understand your disappointment, especially since the quick delivery date was your main reason for purchasing from us.
The shipping times stated on our website are always an indication and not a guarantee, as we depend on the processing times of our suppliers and transport partners. However, it is very frustrating when a delay completely disrupts your expectations, and we clearly missed the mark by not shipping your item sooner. We take your feedback seriously to improve the accuracy of our dispatch times.
If you have not received the order yet, please send an email to reviews@winparts.nl with your order number so we can track your package immediately and ensure it reaches you as soon as possible.
Kind regards,
Zoë
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Item was delivered late
Item was delivered later than the date specified on the website at the time of ompleting the purchase
May 20, 2026
Unprompted review
Reply from Winparts.ie
Dear Sergio,
Thank you for your review.
How unfortunate that you had this experience with us. We always do our best to deliver as quickly as possible. Unfortunately, this isn’t always possible. The shipping process is very delicate. If something goes wrong at any stage, it can easily lead to delays. This could happen at our warehouse or with the carrier, for example. Often, this is due to unforeseen circumstances. When a package is delayed, we are, of course, very disappointed. We are therefore continuing to work on improving our delivery times so that we can be even faster in the future.
Best regards,
Niels
Small purchase but delighted to get it…
Small purchase but delighted to get it (oil cap for 2004 Citroen Xsara Coupe) as I couldn't find one anywhere.
Great website, fast delivery and can't fault them.
Would recommend.
May 29, 2026
Unprompted review
I ordered an alternator on 18 May
I ordered an alternator on 18 May. It was supposed to be shipped on 21 May, but it still has not been dispatched.
Because of this delay, I had to postpone my NCT appointment and pay additional fees.
For over a week, I have been given different explanations. First I was told the order would be shipped "tomorrow", then that it was "on the schedule", and now I am being told there is an issue with my address, even though it is a UPS collection point.
Despite the order not being shipped, my request for a refund has been refused.
What disappointed me the most is the lack of communication. At no point did anyone apologise for the delay or proactively contact me to explain the situation.
The customer service chat is also extremely frustrating to use. Conversations are repeatedly interrupted, agents leave without fully answering questions, and getting clear information about an order feels unnecessarily difficult.
I am very disappointed with the communication and the handling of this order. I will not be ordering from this website again.
May 18, 2026
Unprompted review
Reply from Winparts.ie
Dear Amelie,
Thank you for your review.
How unfortunate that you have this experience with us. First of all I want to apologise for all the inconvenience. We try to give the best customer service to our customers so it is sad to see that this doesn't always workout.
I agree that we should indeed keep the customer in the loop for all the details regarding the order. We have an automatic system that should update the customer when an order has been delayed but the e-mails from this system seem to sometimes get stuck or end up in the spam.
I can completely understand that it is frustrating that your order keeps getting delayed without any information or clear answer from the customer service. It can ofcourse be that we don't have more information than the customer at that point, but ofcourse this can not always be excuse.
We are very sorry for the whole situation and like to see if we can compensate you in a way. Could you send us an e-mail on reviews@winparts.nl?
We hope to provide you with better service next time.
Kind regards.
Wrong parts sent
Ordered parts using the registration plate number. Received the box three days later than advised. Got the vehicle prepped on axle stands opended box and initially noticed that the brake discs were unvented. I checked the docket which looked correct Nissan Qashqai J11 so rang the Netherlands number and was advised to go on returns portal. In meantime checked the individual boxes and the labels said Kia Cerato not Nissan. Had a hell of a job navigating the return portal and engagement with Edwin the chat bot so rang again - the people were polite (hence one star) so I completed thr return form to a fashion and got an email say that they are reveiwing it and will get back me in up to 3 days - what the hell! Their mistake not mine and they hold on to my €72 ?? Something wrong - so stick to over counter purchase or tried and tested source.
May 28, 2026
Unprompted review
Reply from Winparts.ie
Dear David,
Thank you for your review.
How unfortunate that you had this experience with us. If your order parts using your registration plate number, then you should in most cases receive the parts you ordered. Perhaps our warehouse collected and shipped the wrong part to you by accident. When this happens, we will of course correct this.
Our returnplatform should be easy to use. Did you run into an issue? If so, could you explain to us what the issue was and how we can improve it by sending us an e-mail on reviews@winparts.nl?
Lastly, it can indeed take some time before a return request is accepted. This is because our return department accpets them manually.
We hope to offer you better service next time.
Kind regards,
Niels
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Ordered Alkar mirror number 6401986 for…
Ordered Alkar mirror number 6401986 for left side of T4 vw transporter, which is listed as fitting a rhd model van.
The mirror does not fit. It appears to be for a LHD model.
May 20, 2026
Unprompted review
Reply from Winparts.ie
Dear brendan,
Thank you for your review.
How unfortunate that the part didn't fit the vehicle. I looked at how the art is listed on the website, but the site does say that the part is for vehicles with the wheel on the left side. I can image that you don't expect parts to show on the side that are for vehicles with the wheel on the left.
The reason that it shows up is that in theory, it does fit the model, just not this specific chassisnumber. Our system can not always find the difference in that as suppliers often leave out this information. Apologies for the confusion.
Kind regards,
Niels
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