There is huge stock of quality parts, very big choice. Only one advise to the team who's packed the parcel, pack it more strongly, or choose different delivery companies. Because all parcels I am or... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Found the gaskets I needed here , they weren't available at the dealer or local motor factors. Only issue is that the delivery was a bit slower than expected
The product arrivced well packed and as the correct item it stated, however, it was delayed and delievered 3 days later than stated on the website.
Delivery took too long. Package got lost in UPS system even though they should have had all my address details as they were printed on the package. I only used winparts this time because delivery is q... See more
Company replied
Company details
- Auto Parts Store
- Auto Accessories Wholesaler
- Brake Shop
- Car Accessories Store
- Car Battery Store
- Tuning Automobile
Written by the company
Winparts is the premier online auto parts specialist in Europe. With our extensive range of products, we strive to assist as many people as possible in keeping their vehicles moving. Every day, we work on expanding our range so that we can offer even more to our customers. By performing virtually all operations in-house, we can guarantee fast delivery. Additionally, we have an expert helpdesk that is more than happy to assist you with all your inquiries. At Winparts, we believe that quality and accessibility can go hand in hand. That's why we are committed to providing reliable car parts at an affordable price. In addition to original car parts, we also offer so-called aftermarket parts, equiparts, and products from our own brand, Winparts GO!. Discover for yourself the convenience of high-quality car parts at an affordable price at Winparts!
Contact info
3.7
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cheaper Service Parts and Oil
Cheaper Service Parts and Oil
Fast Delivery To Ireland
May 11, 2026
Unprompted review
Advertisement
Still undelivered
Still undelivered, keep on getting UPS emails with different delivery dates but no delivery
May 15, 2026
Unprompted review
Reply from Winparts.ie
Dear Suzanne,
Thank you for your review. I'm sorry to hear that your order got delayed. Our apologies for this.
While most of our order arrive on the expected delivery date, sometimes a parcel can experience a delay during transport. Unfortunately these delays can not be predicted beforehand. The delivery company will keep you up to date about your parcel in the track and trace that you receive the moment the order is dispatched.
We understand that delays like these are frustrating and if it were up to us we would like every order to arrive in time. But unfortunately, there can be a lot of factors that can affect the delivery time. Therefore these delays are a always a risk when ordering online.
You mentioned that UPS keeps rescheduling the delivery. If this keeps happening, please feel free to contact our customer service so we can help you further.
Kind regards,
Tim
Delivery service isn't reliable
Order should be delivered 12/05 according to the website during ordering, paid 2x time more for the part compare to another suppliera because of this fast delivery, however today is 15/05 and the order hasn't delivered yet. Schedule for delivery tomorrow during the day. Update: the part was delivered 198/05, this is 6 days late
May 15, 2026
Unprompted review
Reply from Winparts.ie
Dear Kyrylo,
Thank you for your review. I'm sorry to hear that your order got delayed during transport with UPS. Our apologies for this.
While most of our order arrive on the expected delivery date, sometimes a parcel can experience a delay during transport. Unfortunately these delays can not be predicted beforehand. The delivery company will keep you up to date about your parcel in the track and trace that you receive the moment the order is dispatched.
We understand that delays like these are frustrating and if it were up to us we would like every order to arrive in time. But unfortunately, there can be a lot of factors that can affect the delivery time. Therefore these delays are a always a risk when ordering online.
We hope we may be of service to you again in the future. If you have any questions, please feel free to reach out to our customer service.
Kind regards,
Tim
No bother to order the part
No bother to order the part. When I rang about delivery the lady I spoke with was very pleasant and very helpful.
May 11, 2026
Unprompted review
Advertisement
Found the gaskets I needed here
Found the gaskets I needed here , they weren't available at the dealer or local motor factors.
Only issue is that the delivery was a bit slower than expected
May 9, 2026
Unprompted review
Mis-selling
When I ordered the item the delivery date was said to be 30th April. UPS may deliver it by 5th May. No way would I have bought it from you had I realised you mislead your customers. Also your Website win parts.ie gives the impression you are located in Ireland. I will make that clear to people on social media that you are located in the Netherlands.
May 4, 2026
Unprompted review
Reply from Winparts.ie
Dear Joe,
Thank you for your review.
We sincerely apologize for the frustration caused by the delay in your delivery. We would like to emphasize that it is never our intention to mislead our customers.
We strive to provide accurate delivery estimates, however, these dates are an indication and not a guaranteed arrival date. Once a package leaves our warehouse, we are fully dependent on external suppliers and transport partners like UPS. Factors in the global logistics chain can sometimes cause unforeseen delays beyond our control.
Regarding our location, Winparts operates across Europe with various local domains (like .ie) to make our catalog accessible to local markets. We do not intend to hide our roots. We are a proud Dutch company shipping high-quality parts across the border to Ireland. We regret that this experience has left you disappointed. We are monitoring your shipment closely to ensure UPS delivers it to you as soon as possible.
Kind regards,
Zoë
Part was quickly found
Part was quickly found. Website easy to navigate. Quick delivery
April 27, 2026
Unprompted review
Website easy to use and a quick delivery
Website easy to use and a quick delivery
April 25, 2026
Unprompted review
Advertisement
I still haven’t received my order days…
I still haven’t received my order days after expected date with zero updates
May 1, 2026
Unprompted review
Reply from Winparts.ie
Dear Michael,
Thank you for your review.
Our sincere apologies that you have not received your order yet.
I see that UPS tried to deliver your order but that there was no one there to receive it. You can create a new delivery appointment via the Track & Trace that we sent you.
I hope this information helps.
Kind regards,
Zoë
1) Good and friendly e-mail assistance…
1) Good and friendly e-mail assistance before purchase, to ensure that the correct part was ordered.
2) part was delivered in a reasonable time.
3). The fitting mechanic made no adverse comments about the part, regarding the quality or the fit of the part.
April 2, 2026
Unprompted review
Ordered some wiper blades for the…
Ordered some wiper blades for the wife's car. Great communication from the company all the way. The blades are perfect fit really well onto the car. Arrived in great time and well packaged.
April 17, 2026
Unprompted review
Still have not received my order.
April 28, 2026
Unprompted review
Reply from Winparts.ie
Dear Derek,
Thank you for your review.
According to UPS, the package was delivered yesterday. Apologies for the delays.
If you still don't have it, please contact our customer support.
Kind regards,
Niels
Advertisement
Great service!
April 23, 2026
Unprompted review
Very good prices and great service
Very good prices and great service
April 16, 2026
Unprompted review
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.