wodar.com Reviews 

201
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as beautiful, well-made, and of high quality, with many appreciating the aesthetic appeal and functionality, such as the boiling water taps and flexible spray functions. Many people also praise the exceptional customer service, highlighting the helpfulness, efficiency, and personal attention received from the staff, especially when resolving issues or arranging replacements. However, some customers also noted issues with product quality, such as taps leaking, dripping, or having safety button malfunctions, and some felt that customer service was poor, slow, or unhelpful, with difficulties reaching a real person. There were also instances where products were received with missing parts or incorrect sizing, leading to frustration and delays.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its beautiful design, solid... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some praising products as beautifully made, solid, and... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers expressing significant... See more

Service

People report ambiguous experiences with service, with many customers praising the excellent and swift... See more

Staff

Reviewers mention ambiguous feedback about staff, with some customers praising specific individuals for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This brand provided an amazing experience. The products are beautiful. I purchased the 4-in-1 tap featuring a dark brass finish and a sturdy brass spout. Absolutely breathtaking! Initially, I believed... See more

Company replied

Rated 3 out of 5 stars

To look at the tap is amazing and does as it should but please before buy this tap read the reviews. The tap leaks after use and on reporting this to wodar you are told to check various things such... See more

Company replied

Rated 5 out of 5 stars

Great experience with Wodar. Ordered tap which arrived as promised by next day delivery. Turned out to not be a good colour match for our kitchen but fitter was booked for just a couple of days ahead... See more

Company replied

Rated 5 out of 5 stars

Our Wodar boiler tap was easy enough for a competent DIY install. We’ve been using it for a year. The packaging included everything required including black or white ceramic lever handles. The simpl... See more

Company replied


Company details

  1. Hot Water System Supplier
  2. Aerated Drinks Supplier
  3. Architectural Designer
  4. Decoration and Interior Design Store
  5. Kitchen Supply Store
  6. Water Filter Supplier

Written by the company

Wodar - Architects in Boiling Water Taps - choice through design. Modernise your kitchen and revolutionise the way you use it with an instant hot water tap from Wodar. Brought to you by our British design team, we have reimagined the instant hot water tap to bring our customers a wide choice of great looking appliances that deliver boiling hot water on demand, the moment you want it – without a kettle in sight. Liberate your kitchen surface and never again spend precious minutes staring at the wall whilst your water boils. Instead, you can access instant boiling water at the pull of a lever. Whether you’re making a simple cup of tea or preparing the elements of a gourmet meal, Wodar instant hot water taps make life easy. You’ll wonder how you ever managed without one. At Wodar our design experts have worked hard to create a range of ergonomic instant hot water taps in a variety of unique styles and colours so that you’re sure to find the perfect tap to fit seamlessly into your home. From sleek and modern to timelessly traditional we have a design you’ll love and having instant boiling water whenever you need it, alongside filtered cold and warm water -all from a single tap - is not only wonderfully convenient, but it’ll also save you time, money and prevent water waste. Concerned about safety? Fear not, all Wodar instant hot water taps are fitted with child safety locks to protect little hands and give you peace of mind. All of our instant boiling water taps come with a 2-year warranty.


Contact info

3.9

Great

TrustScore 4 out of 5

201 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.9

All reviews

(201)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wodar hot water tap

Delivered on time. Easy to navigate website. Product works really well when hot water required for a drink. Also the filtered water part is very handy too. So no more kettle or filtered water jug out on the kitchen top as the tap does it all & is neatly tucked away in a cupboard.

March 16, 2026
Unprompted review
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Reply from wodar.com

Thank you for your kind review! Happy Wodar! :-)

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Rated 5 out of 5 stars

The experience was very good

The experience was very good from ordering to receiving
Had the tap fitted by a trusted plumbing and heating engineer and he was impressed by the quality.

August 13, 2025
Unprompted review
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Reply from wodar.com

Thank you for your kind review! Happy Wodar! :-)

Rated 5 out of 5 stars

Hot, cold or boiling, tap has plenty of uses

So happy with this tap, no kettle and no need for endless bottles of water. The tap looks good and is already getting plenty of use.

May 27, 2026
Unprompted review
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Reply from wodar.com

Hi Kath, thank you for your kind review, happy Wodar :-)

Rated 5 out of 5 stars

This wonderful Wodar brass boiling ware…

This wonderful Wodar brass boiling ware tapI can rely on it is the best hot water tap i have bought since I moved in my house 14 yrs ago .I can totally rely on it providing very consistent temperature lookinf stylish and easy to reset . Highly recommend !

May 27, 2026
Unprompted review
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Reply from wodar.com

Thank you for your kids review, Happy Wodar :-)

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Rated 5 out of 5 stars

really good quality

really good quality, a great price and a reliable solid unit so all positive!

May 26, 2026
Unprompted review
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Reply from wodar.com

Thank you for your kind review, Happy Wodar! :-)

Rated 5 out of 5 stars

Good value and to install and operate

Our Wodar boiler tap was easy enough for a competent DIY install. We’ve been using it for a year.
The packaging included everything required including black or white ceramic lever handles. The simple activation of the tap with a button release has proved effective. We run ours at 95deg, perfect for tea. The heating unit under the sink is easy to operate. It will go into standby after a power cut, so best to check.

May 27, 2026
Unprompted review
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Reply from wodar.com

Hi Robin, thank you for your kind review! Happy Wodar :-)

Rated 5 out of 5 stars

Great hot water tap

Wodar gold hot water tap is excellent value for money, easy to install and doesn’t take up too much room under the sink, filters are also easy to replace, a great purchase all round and much more affordable than some.

July 11, 2025
Unprompted review
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Reply from wodar.com

Hi Irene, thank you so much for your kind review, this means alot to us :-) Happy Wodar

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Rated 5 out of 5 stars

I pretty much never write reviews...

I pretty much never write reviews on here..When I do it's because they have been, exclusively, terrible or amazing. Our experience with Wodar has been the latter. Excellent service at purchase with fast delivery. The product (Lux 2 in 1) was beautiful and well made. We unfortunately had a minor issue with the product, nearly a year after purchase, not a functional issue but a cosmetic one, and after a quick email Jonny @ Wodar came back to us (over a Bank Holiday weekend) apologised and immediately dispatched a replacement. There's not many companies that can claim, or deliver that kind of service.

May 25, 2026
Unprompted review
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Reply from wodar.com

Hi Jon, thank you so much for your kind review, this means alot to our team. Happy Wodar :-)

Rated 5 out of 5 stars

Better choice for our space

We originally ordered a different finish but switched to a black Design+ Flex after speaking to customer service. They were really helpful and the final choice looks much better in our space.

May 5, 2026
Unprompted review
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Reply from wodar.com

Thank you for your kind review! Happy Wodar :-)

Rated 5 out of 5 stars

Really impressed with the Design Pro Pull

Really impressed with the Design Pro Pull in gunmetal. It has a very modern, high-end feel and the spray function works brilliantly. Delivery was quick and packaging was spot on.

May 6, 2026
Unprompted review
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Reply from wodar.com

Thank you for your kind review! Happy Wodar! :-)

Rated 1 out of 5 stars

Awful

Fitted the tap. No cold water. Had a plumber look at it who said it was faulty. E mailed and attached 4 videos. Nearly 4 weeks now and no offer of a replacement or refund. E mail and maybe get a response within a week asking for another video. Awful customer service.

April 30, 2026
Unprompted review
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Reply from wodar.com

Hi Aaron, we are sorry your email went into our junk folder as it was a different email address than associated wit the account. We have emailed you back offering a solution. We hope that this matter can be resolved for you. Many thanks Team Wodar

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Rated 1 out of 5 stars

Poor after service.

We have a faulty tap that cannot be used. There is no phone number for after sales and everything is via email where the stated turn around is 48h which is unacceptable.

May 18, 2026
Unprompted review
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Reply from wodar.com

Hi Kulvi, from our recored we did email you back within this time frame, please check your junk folder so this can be resolved for you. Many thanks Team Wodar

Rated 2 out of 5 stars

UK product was the draw. Did I make a mistake?

I really wanted to use a UK company for these products and I rarely leave negative reviews, but this experience was incredibly frustrating from start to finish. The company sent the wrong sink instead of the one ordered online, and despite providing clear information and photos, they still struggled to recognise that the item delivered was not the correct product.

Communication was painfully slow throughout. Emails often took days to receive a response, and the only phone number available appears to be for sales — there’s no way to actually speak to someone who can resolve customer service issues.

To make matters worse, the tap supplied was missing a part. I was told the replacement piece would be sent out on Monday, yet by Thursday there was still no part, no tracking information, and no update.

The sink is supplied with a super poor quality trap, that was binned and a proper trap was used, the threads were wrong too so needed to purchase an adapter.

Overall, very disappointing customer service and poor aftercare. I expected much better. I’m even waiting for some compensation as agreed with Jonny who I think is not Jonny. Nothing as yet.

May 4, 2026
Unprompted review
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Reply from wodar.com

Hi Chris, we are sorry you feel that you have had a bad experience. Delays did not help as we were supplied the wrong order number as you are aware. This caused confusion and delays. Thank you for the feedback on the trap, we sell large volumes of these sinks with no complaints about the quality of the trap waste as yet. We will feed this back to our factory though as we are always looking to improve. Many thanks Team Wodar

Rated 5 out of 5 stars

Beautiful tap,great customer service

Beautiful tap, and great swift service.
We ordered a tap that comes with a choice of handles and Unfortunately one got damaged when changing.
I contacted wodar and explained what happened and they sent out a replacement the following week. Really appreciated the quality service as much as the quality of the tap

April 29, 2026
Unprompted review
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Reply from wodar.com

Thank you for your kind review :-) Happy Wodar!

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Rated 1 out of 5 stars

Dreadful no technical only email

Dreadful no technical only email

April 28, 2026
Unprompted review
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Reply from wodar.com

Hi Sean, thank you for your feedback. We havent seem to had an email or message on live chat? Please can you supply more details so we can help address any issue you have? Many thanks Team Wodar

Rated 5 out of 5 stars

Quick to respond to issues.

Had an issue with display flashing after a new filter installed. Now rectified by very quick response from their customer support. Happy with the follow up and information provided.
Press and hold the temperature button for ten secs.

April 28, 2026
Unprompted review
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Reply from wodar.com

Hi Carl, thank you for your review. We have emailed with the details on your request, also all install manuals are available on our website https://www.wodar.com/pages/installation
Many thanks

Team Wodar

Rated 5 out of 5 stars

Premium Kitchen Upgrade

Chose the Design+ Flex in brushed brass and it completely lifted the whole kitchen. It has that warm, premium look without the price tag you’d expect. Been using it daily and no issues at all.

April 10, 2026
Unprompted review
wodar.com logo

Reply from wodar.com

Thank you for your kind review! Happy Wodar! :-)

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