Wolf & Badger Reviews 

60,548
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 8,591 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and unique nature of the products, finding a great range of items that are well-made and stand the test of time. Many people also highlight the swift and efficient delivery, often receiving their orders quickly and beautifully packaged. The service is frequently described as excellent, with consumers appreciating the prompt communication, easy ordering, and outstanding return processes. However, some customers also noted receiving incorrect or incomplete orders, or items that differed from their expectations. A few people also experienced specific quality issues, such as missing parts or items arriving damaged. Additionally, some mentioned delivery delays, high shipping costs, or inconveniences with courier services and returns.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the unique and high-quality... See more

Delivery service

Users describe positive interactions with delivery services, frequently praising the fast and efficient... See more

Quality

People report positive experiences with quality, with many reviewers praising the high quality of goods,... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with timely processing and... See more

Service

Customers had positive experiences with service, often highlighting its speed and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When people say “you get what you pay for” it is often associated with, or followed by, negative feedback. However, I have been buying from W&B for years but never left a review before (no pressure) a... See more

Rated 5 out of 5 stars

I've ordered several times and have always been very happy with the quality of the clothes. But .. I just ordered the COTTON ANNABEL MAXI DRESS IN LATTE & GOLD and it fits beautifully however the fabr... See more

Rated 5 out of 5 stars

I recently placed my first order with Wolf & Badger. I was able to get a product sold by a third party seller cheaper on this website than on their own, plus a new customer discount. Alvin was... See more

Rated 5 out of 5 stars

I purchased the pink pearl ballerina earrings for my daughter‘s birthday which is in November, they are so absolutely beautiful and wonderful quality. I have now ordered the matching necklace and also... See more



Company details

  1. #93 of 297 best companies in Clothing Store
  2. #36 of 116 best companies in Fashion Accessories Store
  3. #31 of 93 best companies in Home Goods Store
  4. #65 of 153 best companies in Jewelry Store

Written by the company

Wolf & Badger is home to the best independent, ethical and unique brands from around the world. You can shop online or in-store in London, New York & Los Angeles.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

61K reviews

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4.5

All reviews

(60,548)

8,643 reviews in the last 12 months

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Rated 1 out of 5 stars

The order was missing an item and an…

The order was missing an item and an item I did not order was included. I reported the problem and was sent a mailing label of a shipping company that is 102 miles from me. I will not drive that far to drop off the item. The vendor made a mistake and it is costing me time and money. The random item is less expensive than what I ordered. I may never get my order at this point because there is no alternative shipping proposed to return their mistake. I am very disappointed and certainly not inclined to order further from you.

July 21, 2026
Wolf & Badger logo

Reply from Wolf & Badger

Hello,

Thank you for taking the time to leave your feedback.

We are also sorry to hear that you received the wrong item and for the understandable inconvenience this has caused.

We are also sorry to hear that there was an item missing from your recent order.

As items are sent from our independent brands directly, we will address this issue with the designer to avoid such situations happening in the future.

A team member will be in touch with you shortly to discuss this further and will work to resolve this issue as quickly as possible. 

If there is anything further we can do to assist you please do not hesitate to let us know.

Best wishes, 

Daniel

Rated 3 out of 5 stars

SHYMI Heart Bar Necklace - one cubic zirconia missing.

I normally get good quality Jewelry from Wolf and Badger but I had delivered this week a SHYMI heart shaped bar tennis necklace. One of the cubic zirconia hearts was missing so I had to return it. It’s appears SHYMI are not good on quality control as the Packer should have noticed. One corner of the box it was in was slightly torn like the goods had been handled before. I returned them via UPS.

July 21, 2026
Unprompted review
Wolf & Badger logo

Reply from Wolf & Badger

Hello,

Thank you for taking the time to leave your feedback.

We are so sorry to hear that the item you received is faulty and for the understandable disappointment caused by this.

We also apologise to hear the packaging was damaged in transit.

A team member has reached out to you to discuss this further.

If there is anything further we can do to assist you please do not hesitate to let us know.

Best wishes,
Georgia

Rated 2 out of 5 stars

The attachment keeps coming off of one…

The attachment keeps coming off of one of the shoes. Highly inconvenient and not cute at all. These shoes are too expensive to be defective in any capacity.

July 16, 2026
Wolf & Badger logo

Reply from Wolf & Badger

Hello, 

Thank you for taking the time to leave your feedback. 

We are so sorry to hear your item did not meet your expectations, and for the disappointment this has caused you. 

A team member will reach out to you shortly to discuss this further. 

Please do not hesitate to get in touch if there is anything further we can help you with.

Best wishes,
Anita

Rated 3 out of 5 stars

At Last brand

I ordered an expensive dress from the brand At Last through Wolf and Badger. I would describe the dress as something you would buy on a market stall for £15. A pretty dress but extremely overpriced.

July 22, 2026
Unprompted review
Wolf & Badger logo

Reply from Wolf & Badger

Hi,

Thank you for taking the time to leave your feedback.

We are very sorry to hear of your negative shopping experience with us and for any disappointment this has caused.

We have sent you a request for your contact information so we may look into this further. If you'd be happy for us to get in touch, please do let us know.

Again, we sincerely apologise for the disappointment experienced.

Best wishes,
Daniel

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