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Rated 1 out of 5 stars

The vouchers given by the company my husband worked for have no expiry date. When he tried to redeem them he was unable to get into his account. I have rang the company Xexec who issued the vouchers o... See more

Rated 1 out of 5 stars

Awful company. Vouchers don't come in a timely manner. Helpline is run by a 3rd party who simply "log" complaints that go nowhere. Emails result in an automated response that never resolve the issue.... See more

Rated 1 out of 5 stars

Don’t be fooled , this is NOT a 3.3 stars overall reviewed company , almost all favourable reviews comes from 2021 or earlier reviews the REAL TRUTH LIES IN 2022 Reviews onwards , which struggles to g... See more

Rated 3 out of 5 stars

Small discounts on shopping welcome but the time it takes to get them make them unviable. Just ordered a Sainsburys voucher supposedly provided instantly but it, unlike the order acknowledgement,... See more

Company details

  1. Business Services

Information provided by various external sources

Xexec is an award winning reward & recognition, employee benefits, and customer loyalty solutions provider trusted by more than 1 million people.


Contact info

1.8

Poor

TrustScore 2 out of 5

196 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Very efficient and helpful

Very efficient and helpful! Had a little problem with a cashback record not showing up properly and they very quick responded and put my query through. Thanks very much!

December 9, 2021
Unprompted review
Rated 4 out of 5 stars

I received a gift from my line manager…

I received a gift from my line manager via this site but unfortunately what she had chosen was out of stock. I was contacted by Xexec later that day to let me know and to choose another gift. I did this and received confirmation straight away that this was being processed and I should receive it within a few days

December 9, 2021
Unprompted review
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Rated 4 out of 5 stars

e-gift vouchers

Very speedy response to my email regarding a query I had with some e-gift vouchers.
Explained the problem fully and resolved the query in a very swift manner

December 6, 2021
Unprompted review
Rated 5 out of 5 stars

Some great discounts most often

Some great value there, with almost every large retailer you can think of in the UK. From savings on your coffee to your big screen purchase or holidays. Finding it very useful, but still trying to get used to search xexec before I do the purchase.
Note: sometimes the savings are minimal (e.g. 4% or less), which feels like a pain to go thru the process for a minimal saving. But all in all, I highly recommend it.

December 6, 2021
Unprompted review
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Rated 4 out of 5 stars

Excellent customer service

I ordered some reloadable store voucher cards from my company scheme and unfortunately they weren't delivered after 5 working days. So I immediately contacted Xexec customer service (yes credit to them I was actually able to email a human being, which is more than I can say about most of those sorts of outfits), and they immediately tracked down the order and dispatched the replacement cards inside of an hour. Well done to Romina for expediting this and well done to Xexec for having in place the systems and people to sort out these sorts of unexpected issues. The only reason it's 4/5 stars is the items got lost in the first place.

December 3, 2021
Unprompted review
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Rated 5 out of 5 stars

Very good service

Very good service, and discounts. And Elise was great at chasing missing cashback transactions.

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Once again, Xexec built a good customer experience. I recently placed an order with a retailer and my cashback transaction was missing. When I raised this issue with the customer service agent (Elise), she was very helpful, I am happy with her quick response and a very clear and concise solution to my issue.

December 1, 2021
Unprompted review

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