The vouchers given by the company my husband worked for have no expiry date. When he tried to redeem them he was unable to get into his account. I have rang the company Xexec who issued the vouchers o... See more
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See what reviewers are saying
Awful company. Vouchers don't come in a timely manner. Helpline is run by a 3rd party who simply "log" complaints that go nowhere. Emails result in an automated response that never resolve the issue.... See more
Don’t be fooled , this is NOT a 3.3 stars overall reviewed company , almost all favourable reviews comes from 2021 or earlier reviews the REAL TRUTH LIES IN 2022 Reviews onwards , which struggles to g... See more
Small discounts on shopping welcome but the time it takes to get them make them unviable. Just ordered a Sainsburys voucher supposedly provided instantly but it, unlike the order acknowledgement,... See more
Company details
Information provided by various external sources
Xexec is an award winning reward & recognition, employee benefits, and customer loyalty solutions provider trusted by more than 1 million people.
Contact info
Brent Street 154, NW4 2DR, London, United Kingdom
- www.xexec.com
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Received vouchers from work and…
Received vouchers from work and purchased my own . Great way of saving money and great company to deal with 👍
I was waiting on vouchers through work…
I was waiting on vouchers through work and as there was a delay and a deal on I emailed them and they responded in 2 days and I have my vouchers now. Very kind and understanding too.
Great customer service
Had an issue with cashback not being added but sent an email and it was quickly resolved! Thanks
Very efficient and helpful
Very efficient and helpful! Had a little problem with a cashback record not showing up properly and they very quick responded and put my query through. Thanks very much!
I received a gift from my line manager…
I received a gift from my line manager via this site but unfortunately what she had chosen was out of stock. I was contacted by Xexec later that day to let me know and to choose another gift. I did this and received confirmation straight away that this was being processed and I should receive it within a few days
I had a query it was promptly fixed.
I had a question and the response was…
I had a question and the response was immediate and resolved my issue. The system was is very easy to use, it's quick and not complicated. Well done.
immediate response to my issue and…
immediate response to my issue and prompt feedback - well done!
very helpful
very helpful, quick and efficient at resolving my problem
e-gift vouchers
Very speedy response to my email regarding a query I had with some e-gift vouchers.
Explained the problem fully and resolved the query in a very swift manner
Can't recommend them enough
Can't recommend them enough and use them regularly. For big ticket items but also bits here and there. Usually very prompt but also very polite.
Some great discounts most often
Some great value there, with almost every large retailer you can think of in the UK. From savings on your coffee to your big screen purchase or holidays. Finding it very useful, but still trying to get used to search xexec before I do the purchase.
Note: sometimes the savings are minimal (e.g. 4% or less), which feels like a pain to go thru the process for a minimal saving. But all in all, I highly recommend it.
Quick, easy customer service
The registration part was not working and the customer service was quick and easy. Very happy and can now access the app.
Excellent customer service
I ordered some reloadable store voucher cards from my company scheme and unfortunately they weren't delivered after 5 working days. So I immediately contacted Xexec customer service (yes credit to them I was actually able to email a human being, which is more than I can say about most of those sorts of outfits), and they immediately tracked down the order and dispatched the replacement cards inside of an hour. Well done to Romina for expediting this and well done to Xexec for having in place the systems and people to sort out these sorts of unexpected issues. The only reason it's 4/5 stars is the items got lost in the first place.
Dealt with my issue very quickly and…
Dealt with my issue very quickly and professionally, made the whole experience seem effortless.
very prompt response to my email
very prompt response to my email, very helpful, gave all the details to my question. very happy with the service given.
Good variety of offers, good service
Good variety of offers, and Elise was very responsive when helping with missing cashback
Excellent service from Xexec regarding…
Excellent service from Xexec regarding my query. Romina was quick to respond and clear in her communication, going out of her way to help. Very pleased with the response I received.
Very good service
Very good service, and discounts. And Elise was great at chasing missing cashback transactions.
Excellent Customer Service
Once again, Xexec built a good customer experience. I recently placed an order with a retailer and my cashback transaction was missing. When I raised this issue with the customer service agent (Elise), she was very helpful, I am happy with her quick response and a very clear and concise solution to my issue.
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