We have just booked our 4th year visiting Domaine Sainte Cecile as a family of 6 plus friends! Booking on website is straightforward and clear, accommodation is spacious and clean (we choose the Wahou... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Phoned reception to enquire…
Phoned reception to enquire availability of pitches who were extremely helpful, knowledgeable and professional. Turiscampo always employ first class staff everywhere throughout their business which makes this location probably the best in Europe.
My booking was straight forward
My booking was straight forward and easy to complete. I requested a pitch no. which was unavailable but I was given alternatives, I chose another and this was quickly confirmed by the campsite.
Very pleased with the communication and assistance given by the campsite making my booking procedure a pleasant experience
Very informative easy to navigate booking site
The booking site was easy to negotiate. The only slight criticism I experienced was that I was unable to view the camping pitch map that was mentioned as I navigated.
Booking Shambles
I had contacted the site by email in August to try and secure an early booking for Aug 2027, knowing it would be busy. Told to get back in touch mid-October. Got in touch earlier (end of Sept) to be told bookings go live 1st October, good job I got in touch earlier than originally told. I was online the very second the bookings went live, had been checking through the night. Secured the accommodation I wanted - great. An hour later received an email cancelling the booking, no explanation or offer to help. Since discovered it was already secured as an option, by a previous guest whilst they were there on site. So shouldn’t have been shown as available. All availability had gone for that accommodation by then, so I completely missed out despite lots of effort. No offer of goodwill to rebook or any effort to help. I’ve booked something else with this site, though very disappointed by a complete lack of service or care for someone trying to book. Not the way to start out holiday planning, let’s hope the site lives up to expectations when we get there!
Back to this site for the 4th time!
We have just booked our 4th year visiting Domaine Sainte Cecile as a family of 6 plus friends! Booking on website is straightforward and clear, accommodation is spacious and clean (we choose the Wahou Premium cottage as it has an annexe for grandparents or friends - totally worth it!). Entertainment and food/bar area is suitable for all ages, and the pools are perfect. It’s 20 mins from airport and is a great value holiday for families that have to go in school holidays.
The booking process online was fairly…
The booking process online was fairly straight forward, but we were unable to select the exact dates we wanted as it appears full flexibility isn't available
Booking was quick and easy
The booking process was really easy to navigate at every step! Payment options are a great addition to many sites that require bank transfer after booking.
Very easy to book
Very easy to book but beware if you are thinking of booking with club card points. It is much cheaper to take one of the deals open to all than to use your free days which are taken from the full price.
Totally seamless booking procedure
Totally seamless booking procedure. The website is fantastic. We have traveled to Les Mouettes a few times and the site is superb.
Easy booking process and great…
Easy booking process and great assistance rectifying an error
Our first experience with campsite's
Our first experience with campsite's. Just a brilliant place and we loved the cabins and the facilities. Great location near Biarritz and beautiful beaches. I can't say there was anything to fault. Loved the facilities in the cabin and nearby supermarket. Thanks to the campsite for a wonderful stay
Amazing place for fun and loud family…
Amazing place for fun and loud family vacation with kids.
And also great thing about SPA being available for 16+ only :)
Very easy website
Very easy website to make the booking we wanted: very much looking forward to our stay next month!
Easy to use website.
It's complicated having to fill a lot…
It's complicated having to fill a lot of personal details. And to fill the birth date it's even more complicated, because it's difficult to get the early dates, we have to go through all the months of all the years.
Simple straight forward booking process.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








