Yelloh! Village Reviews 

Focus on expansion, zero attention to customer service. My experience trying to contact Colina do Sol was frankly terrible. They do not answer the phone and direct everything to email — an email I sent over two weeks ago with no reply whatsoever. Due to this lack of communication, the dates I urgently needed to resolve are no longer available, completely ruining my plans.

It is clear they are investing in expanding the site with more accommodation and pitches, but they have completely neglected the essentials: staffing, customer service, and leisure areas. The space has become unbearable for the number of guests it accommodates, making it impossible to enjoy the common areas comfortably. A lot to improve.

Easy booking. Tonnes of site info. Looking forward to our stay.

Was very simple and pratic the booking!
We have all the solutions in the same page.

Website a breeze to navigate. Booking process easy right’s through to payment. Communication excellent

Just was easywish we could have booked for longer

It has been easy to navigate the website.

Online booking process very straightforward

This will be my second time with Yello Portland that has been improved even more since I was last there so am really looking forward to being back again. The rental fee is very reasonable for the comfort of lodge and amenities offered.

Website was easy to use and informative..

Easy and Nice

Sadly had to cancel booking because of family illness. I paid for cancellation insurance and require an invoice from the campsite (Saint-Emilion) as proof of stay. They don't reply to email,don't answer the phone and when they do they hung up. Yelloh village customer service and compliants department seem to have the same interaction with with the campsite as I am having.

Really quick and convenient process, including making use of my loyalty points. So much quicker than having to do that via phone!

​We were very disappointed with our pitch. It was situated on a very awkward corner with zero shade, making us feel like we were practically camping on the main road. Even though other pitches were visibly available, our request to swap was flatly rejected by the reception team, who were not helpful at all. On top of that, the facilities were very dirty.
​2 stars only for the location and the beautiful surrounding nature.

Simple and quick to find a plot and book it

Easy to follow, booking process straight forward

Haven't visited the site yet, but was due to go in April unfortunately due to hospitalisation we had to cancel our booking. The site was very good at helping my husband with the cancellation notice and we have now booked again. The booking system for pitches is clear with pitch info and pricing is good. Helpful staff both on phone and via emails.

Booked a 1 night stay and paid the cancellation fee as I always do as my partner has an illness was unable to make the stay but yellow village will not reimburse me!

On arrival we were welcomed by very friendly staff which turned out to be the owners, we were then taken to our pitch and explained all . We stayed on a pitch with our own private facilities that included toilet, shower, sink and fridge. It was spotless but so was the rest of the site. Swimming pool could have been in a 5 star hotel but no running to get a sun lounger like you would in a hotel. Bar and restaurant was lovely, food was excellent. A lake to walk around each day with our dog which she loved. Each day you could order fresh bread and croissants plus a well stocked shop, although there are a couple of supermarkets not too far away if you nee a big shop. The owners have had the site for a few years now and take pride in their work, along side their staff. A shout our to Julian who helped us with a problem we had. Excellent for children as it was safe. We really couldn't fault it A credit to the owners and their son and staff for make our holiday wonderful. Thank you