Yelp Reviews 

6,181
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 489 reviews, most reviewers were let down by their experience overall. Many people found the website to be horrible and difficult to use, citing issues like locked profiles and the inability to remove listings. Customer service was frequently described as poor, with long hold times, unhelpful staff, and instances of being cut off or hung up on. Reviewers also felt that pricing was often unreasonable, with high costs for services that did not deliver as expected. However, some customers also noted positive experiences with the service and staff, describing them as professional, friendly, and effective in resolving issues. These individuals appreciated the helpfulness and expertise provided, leading to successful outcomes for their specific needs.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, with some reviewers praising professional,... See more

Website

Reviewers mention negative feedback about the website, with many describing it as "horrible" and "useless"... See more

Customer service

Customers had negative experiences with customer service, frequently reporting issues such as long wait... See more

Staff

Clients share ambiguous opinions on staff, with some reviewers praising employees for being professional,... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction over unexpected and high... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolute TRASH! They literally pull legitimate reviews that highlight businesses and keep the one bad one center stage as if people are not going to Google first lol. Refused to pay for advertisin... See more

Rated 1 out of 5 stars

Terrible app and unreliable reviews. I have used its “project” service much to my dismay. The chat bot or algorithm sent me to incorrect businesses and wasted my time. Once a project was completed or... See more

Rated 1 out of 5 stars

As the title says, this site is quite simply, horrible. Everything about it is a pay-to-win scam. Yelp pays to keep their results at the top of Google searches, which they can easily afford beca... See more

Rated 1 out of 5 stars

Yelp is a quid pro quo organization. If you don't know what that means, try pay-to-play. I was an early believer in Yelp when they were operating out of a house. They could care less about people an... See more


Company details

  1. Restaurant
  2. Food Products Supplier

Information provided by various external sources

San Francisco - User Reviews and Recommendations of Top Restaurants, Shopping, Nightlife, Entertainment, Services and More at Yelp


Contact info

1.4

Bad

TrustScore 1.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(6,181)

485 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have a Minka fan in my home and it…

I have a Minka fan in my home and it needed a new sending unit and remote. Lumens in Sacramento showed it on their internet site. I called and was told that if I couldn't show some type of proof that I did not buy the fan there they would not sell me the parts. I secured them from the company but I never experienced that they would not help me

April 1, 2026
Unprompted review
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Rated 1 out of 5 stars

absolutely horrible for new businesses…

absolutely horrible for new businesses they will suppress all five star reviews if you don’t pay, they will constantly harass you hostage. Yelp is good for storefront businesses, restaurants, coffee, shops, etc. not good at all for Home service business.

April 6, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE YELP WHATEVER YOU DO

I paid over $500 in ads and received 2 leads for my business Both went nowhere. Worst experience I had in my life. I've never been fuming with a service before like this. I cancelled multiple times because it was providing absolutely nothing for me. I called them on 3 separate occasions to be put on hold for 45 minutes to an hour. After talking to the "customer support specialist" I get told even though I tried to cancel it because Yelp is a "Self Help" company that I will not get a refund. Yeah because that's the only way they scam people out of money. Nobody would ever pay for ads if that was the case. If you ever see a free credit promotion DO NOT USE IT. This is the worlds worst and scummiest company I have ever done business with and I will be pulling myself completely off of this site. If I could give this place a million 1 star reviews I would. I have genuinely never hated a commpany so much in my career. It seems everyone else has the same thing going on. If only I had read the reviews before hand.

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

Yelp is completely useless now

Yelp is completely useless now as they continuously direct you to paid sponsors, intentionally misdirect you to sites you don't want, and do not display full reviews. Yelp is also misleading as they don't display full restaurant info on the website and misdirect links to their ap. Really BAD and HOSTILE to users.

April 3, 2026
Unprompted review
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Rated 1 out of 5 stars

This for Advent Health Orthopedics and…

This for Advent Health Orthopedics and Spine of Inverness. I would rate this medical group a minus one if I could. Advent employees are hired based on the least expensive wages they can pay giving the impression they care more about their profit than patient care. One employee who went over my medications was so young he had acne! The doctors are inaccessible and even the physician assistants do not return phone calls. I wrote a letter to the physician assistant asking the status of my case after 3 visits and no calls. I then received a call from the physician /surgeon who was rude and condescending and stated he would NOT do surgery on a 76 year old person. This felt like age discrimination.
I then went to another spine clinic - not knowing it was another Advent Health clinic. There I had a physician assistant lecture me for a half an hour how I MUST submit to spinal injections and the Dr. there said their clinic could not help me, changed the diagnosis and insisted again that I submit to injections.
If you are having back pain I would NOT recommend Advent Health.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Streib Company updated my old outlets…

Streib Company updated my old outlets in all my rooms and added an outlet in my bathroom. Mark came right on time and was professional and friendly. He was careful of moving my furniture and cleaned up beautifully. I feel it was a very fair price for all the work he did. I highly recommend this Company and would use them for any future electrical work.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

FAKE REVIEWS

Their lead generation system is atrocious they give you Leads with no contact phone number so they charge you and you never hear back from the people so you don’t know if they’re fake Leads or not I just signed up and got a negative review without even talking to a customer. This whole platform is a SCAM

March 31, 2026
Unprompted review
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Rated 1 out of 5 stars

I wish I had checked some reviews…

I wish I had checked some reviews before signing up for Yelp advertising. I joined last Friday, and before the weekend was over, I’d already received over 80 sales calls—not ones that could help my business, but people trying to sell me something else. Since Monday, I’m not sure how many more I’ve gotten because I installed a call blocker to handle some of them. I’ve tried calling to cancel the ads but ended up on hold for over 45 minutes on multiple occasions. The chat option on their site just loops endlessly, so you can never reach customer service. I even tried canceling through my credit card company, but they said they can’t do anything until I’m actually charged, at which point they can help with a dispute.

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

I have tried several times to contact…

I have tried several times to contact Yelp by telephone, and by sending an email to my supposed Customer Success Manager. No response from and long wait times on the telephone to the point where I finally hung up before speaking to anyone.

I need to make changes to my Yelp page but can't make those changes independent of the assistance of Yelp. Thus, the information on my Yelp page is outdated because they won't contact me.

April 1, 2026
Unprompted review
Rated 2 out of 5 stars

The worst service EVER


The worst service EVER. I went to trade my car in for a new car at Nissan of Ft Myers.I was told that I was approved for the new car 2026 Nissan Rogue. I and my girlfriend even signed the papers from suncoast the bank that approved us. Approximately 3 weeks later the salesman Palm called me up and tells me that we need to return the vehicle because the loan fell through. I didn't really care about the loan not going through. I was upset because I tossed the registration from the car that was traded in. So o go to the DMV to get a new registration and come to find out that Nissan of Ft Myers never attached the tag back to the vehicle I was going to trade in. So technically I am driving illegally. I messaged Palm who sold us the car that fell through and still nothing is being done. I also spoke to the finance manager Mr Garcia yesterday and was told that he would get a hold of there title company to get to the bottom of this situation and call me back. Still no call back. This is not the way business should be done. I had also talked to the General Manager the other day and all he cared about was the bad google review that I posted. What about caring more about the customer and taking care of what's more important. Buyer be ware of this shady company

March 25, 2026
Unprompted review
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Rated 1 out of 5 stars

I'm a business

Yelp sends people to my business and when I try to respond to them there is no account found. I made it clear I don't want to pay for yelp because I never got good leads from them. They are letting people send me messages I cant get back to them on. Very sneaky!! They have always been this way and constantly try to get me to pay there high fees.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Factory Direct Windows and Doors in…

Factory Direct Windows and Doors in Oveido Fl
We recently had all new high impact windows installed by this company and it was the best experience possible. The finished install is absolutely perfect! It is on time, and totally everything as represented. No delays and the installers and staff made this experience seamless.
The pricing was more than fair compared to other companies and the workmanship is second to none.
We recommend Factory Direct Windows a Doors in Oveido to everyone who needs windows and a fair deal.
Dave and Gail in Mims Fl.

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

Not allowed to close my Yelp Business page

I opened up a yelp business page, i tried to close the account many times and they told me that they do not close accounts unless you shut down your company. I don't want a yelp page anymore, you have no control over your account and now i cannot close it. Worse website ever !

March 30, 2026
Unprompted review
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Rated 1 out of 5 stars

Attempting to manage business listings…

Attempting to manage business listings with Yelp from outside the United States has been extremely frustrating.

We operate multiple business locations and found that many listings were automatically created with incorrect phone numbers and email details. Because verification codes are sent to those incorrect contacts, it becomes impossible to claim or correct the listings.

Attempts to contact support have been difficult. The toll-free number does not work internationally, and response times through support channels have been slow. Additionally, account verification processes (such as CAPTCHA checks) repeatedly failed, preventing account setup.

Overall, the system appears difficult to use for international businesses, particularly those with multiple locations. We would strongly recommend improvements to international support access and bulk listing management tools.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Get dismissed is efficient.

Get dismissed is a very helpful organization. They are promp and efficient. My documents was prepared with a high standard of knowledgeable information of traffic laws. I will highly recommend anyone who is seeking to have there traffic ticket dismissed.

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

Started using yelp for the business…

Started using yelp for the business signed up for something after receiving a promotion.And then, when the promotion was over, they charged his fourteen hundred dollars within a week, unbounced to us... when you sign up for the program, you sign up for everything.All at once, and then they just take you and then you try and fight it.And they say they rendered services which they never did.. complete fraudsters trash.

December 1, 2025
Unprompted review

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