YES Energy Solutions Reviews 

I received an email, unprompted from yesenergy solutions saying,and I quote;500 pounds off you're energy bills;.......and To my amazement (I'm joking),I got nothing.
Well that's not strictly true.My only help from them was a referral to a citizen advice bureau in Plymouth.I live in Inverness,only about 700 miles away.They want to set up an appointment to see me.Its not even funny.
Toothless and impotent organisation

Staff have great empathy and are supportive and knowledegable. Unfortunately the only thing that I was eligible for was a £50 energy voucher but has gone towards my debt and also shows willingness to reduce it so that has been a big help in that respect. I was also sent an energy saving kit. Felt like I was getting a present! During the initial conversation with an advisor they asked about my home and asked about drafts so the pack contained draft excluding tape. Very grateful for that. I was also advised about solar panels and that the landlord would be eligible to have them installed for free due to me being on a very low income but this initiative will not be available until Jan 2027 I believe. During this call the advisor made an appt for an in depth assessment and this was useful also. I just want to say thank you.

I really appreciate their help and support

They have been very helpful, respectful, polite and 🙂 non judgemental. I felt completely at ease.

I feel supported as yes energy solutions were very polite and listened to me, they have given me energy saving tips and advice on where to apply to get more help , and links to various funding agencies. I found this to be a very useful service

Professional polite service

The advisor who I spoke to this afternoon, was very helpful and understanding, about my financial issues and my whole situation. He provided me to other helpful organizations, who are able to support me as well, even me been entitled to extra money to help me with my financial situation. I would recommend Yes Energy.

So understanding and really helpful, they do a fantastic job😊

What a fantastic service. Lee was kind, warm, a great listener and empathetic, (with a GSOH). He really took the time to go everything thoroughly and was so supportive. I could not be happier with the experience. Everyone I have had dealings with in this company has been incredibly friendly and helpful. Definetly 100%

Hayley was great, pointing me to a lot of help and resources that could be helpful to me that i never knew about. Really nice and friendly. Would definitely recommend this service

Lee was great, friendly and super helpful. Thanks again Lee

A telephone conversation with Kevin. He was very, very helpful and kind and gave me lots of tips for keeping the house warm and is sending out somethings which will help to retain heat indoors in the colder months, also sending a carbon monoxide detector- which I'd never thought about ! I'm extremely grateful I was able to use this service. Thank-you Kevin, you put me at ease and had a wealth of useful information. ⭐⭐⭐⭐⭐

The support from omar and fiona was comforting in what has been a very worrying and stressfull time fir me they gave me the reasurance thst there is help

Yes Energy Solutions - helpful, informative, understanding, really helpful discussion with a very promising outcome, thank you so much.

Very helpful and signposted me in the right direction. Thanks. Ian Maxwell

Very helpful advice given which will help me in the winter months. Also referred me for a boiler service and given a carbon monoxide detector. Grateful for the service

Very friendly and informative chat with Emilie from Yes. Thank you for all your kind help.

Kevin, the advisor was really helpful, professional and informative. He took the time to listen to any concerns I had around my energy provider, and offered great advice on how to keep my home warm. His knowledge was second to non and his customer care was on that same level. I was asked if I minded my data being processed by AI to which I refused, purely on the basis of principle and safety. I object to my data being used in such a way as to never be processed, acknowledged or interpreted by any other than a human. Besides, if you allow AI to control information, you will eventually never be able to speak to any actual person, and will not get the customer service from representatives such as Kevin

Luke rang me at the time I'd been advised. He was friendly and helpful. He took the time to search for any help I might be entitled to and actually listened to my concerns. Unfortunately, as I live in a park home, this is something the Government doesn't seem to consider very much when coming up with their various schemes. How much help I'll be able to get is up for debate, but I can't praise Luke highly enough for his understanding of my problems.