YES Energy Solutions Reviews 

Kevin, the advisor was really helpful, professional and informative. He took the time to listen to any concerns I had around my energy provider, and offered great advice on how to keep my home warm. His knowledge was second to non and his customer care was on that same level. I was asked if I minded my data being processed by AI to which I refused, purely on the basis of principle and safety. I object to my data being used in such a way as to never be processed, acknowledged or interpreted by any other than a human. Besides, if you allow AI to control information, you will eventually never be able to speak to any actual person, and will not get the customer service from representatives such as Kevin

Luke rang me at the time I'd been advised. He was friendly and helpful. He took the time to search for any help I might be entitled to and actually listened to my concerns. Unfortunately, as I live in a park home, this is something the Government doesn't seem to consider very much when coming up with their various schemes. How much help I'll be able to get is up for debate, but I can't praise Luke highly enough for his understanding of my problems.

The phone call was very helpful. Not entitled anything. We have been referred to the Citizen Advice bureau to see if my husband entitled to attendance allowance.
Thank you to Fiona for your time and support.

I have experience frustration and stress waiting for their call for more then a month and finenaly when they called they said they cannot help and offered to refere me to someone else, I couldn't go through the stress again so I rejected that.
Waisted my time and energy.

I was happy with every aspect of the procedure. In agreement with most other reviewers, I was impressed with the great care shown by all of the people. both the folk whom I saw at my home as well as those whom I did not see, but who were pleasant and polite over the 'phone. Over all it was a good experience.
Well done everybody involved.

I had a really great, personalised advice chat with my Advisor, they made sure that everything was really clear and i felt i was not rushed when I struggled to understand or work through information which i do usually struggle with, Something I fear was transformed into a really friendly chat with all my difficulties and challenges taken into consideration, my advisor showed me empathy and kindness leaving me with a feeling of being heard and seen, Which is such a refreshing change! Thankyou Lee for taking the time to go through everything with me, and for sending lots of signposting and information for further investigation in my own time.
100% recommend saying Yes to 'Yes'...! Thankyou so much! 😊💥🐺(🐈‍⬛-🦦-🐝 )

great advice and help offered by the very pleasant agent

The very friendly, excellent customer service skills of Prav Makh! Speaking clearly and explaining everything to me and accepting my constant interruptions! Made me feel very comfortable explaining about my health issues. And l have had a positive outcome in receiving a grant. Prav also told me about schemes l was unaware of to assist with my health and purchasing white goods. Excellent service, Thankyou

What can I say.,like was very helpful discussing the support I could be entitled to.

The whole conversation was VERY VERY productive and informative EXCELLENT advice and information
Thank you

Fiona Teale-Marshall was fantastic, supportive, understanding and reassuring, great person to speak with.

Spoke with lovely young lady, Emilie, and she was so kind & understanding with genuine empathy.
I would strongly recommend that people with mounting energy debts contact this company for sensible advise.

Explained everything brilliantly thanks

Had a phone call today with Luke, very pleasant and helpful. Gave me relevant advice, also made a referral regarding my boiler which was followed up five minutes later by a call from Cadent. Very positive experience thank you Luke.

Amazing services and great people helping anf assisting as and when they can

Excellent Support and Professional Service
I had a very positive experience with YES Energy Solutions. Their team contacted me regarding energy support and explained clearly the assistance and services they could provide. From the beginning, they were professional, respectful, and very helpful.
They took the time to answer my questions patiently and made the whole process easy to understand. It is clear that they genuinely care about helping people and providing suitable support based on individual circumstances.
I truly appreciate their excellent customer service and professional approach. I would highly recommend YES Energy Solutions to anyone looking for trustworthy and supportive energy advice and assistance.
Thank you to the whole team for your help and kindness.

The members of staff have been lovely have been extremely helpful and non judgemental to my current situation.

The gentleman was helpful and informative