Your Coca-Cola Reviews 

7,293
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 661 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that navigating the online platform to place an order is extremely simple, while shipping is remarkably fast and product prices remain very competitive. Consumer feedback shows how wonderful it is to receive favorite beverages safely packed in sturdy containers directly at home. Some reviewers were not happy with delivery problems, noting that items occasionally arrived damaged, leaked inside the box, or lacked proper care. A few other people also felt that shipments were delayed significantly or experienced frustrating tracking issues with the assigned courier services.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that orders generally arrive quickly and... See more

Product

Users describe positive interactions with product, highlighting the great taste and affordable prices.... See more

Order

Reviewers mention ambiguous feedback about order, noting that while the website is generally easy to use and... See more

Service

Customers consistently note positive experiences with service, highlighting outstanding support, fast... See more

Price

Customers had positive experiences with price, frequently highlighting competitive and affordable costs along... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered 3 different drinks, however only 2 arrived, packaged separately. After a message to customer services, which is a pain in the backside, as you used to be able to phone them directly, but... See more

Company replied

Rated 4 out of 5 stars

It may not be the cheapest way to get my drinks (which is strange as it's direct) but it's easy and reliable, and the help chat is actually genuinely helpful

Company replied

Rated 4 out of 5 stars

Very easy to order, prompt delivery, well packaged. I've given it 4 stars, as the first Royal Mail driver dumped the package on the doorstep & I struggled to take it in, as it was heavy. The second R... See more

Company replied

Rated 4 out of 5 stars

Delivery was really quick, only negative was i ordered 3 but only got 2 but don’t know why the 3rd one was refunded

Company replied


Company details

Written by the company

Your Coca-Cola gives you direct access to the drinks you love. From household favourites and exclusive bundles, to official merchandise and completely new products – there’s something for everyone. Plus, Your Coca-Cola offers convenient delivery options straight to your door including the opportunity to subscribe for regular deliveries and savings. We’re focused on continually improving the service we provide. This is why your honest feedback is important to us.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.3

All reviews

(7,293)

632 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous service.

Fabulous service.
I was kept updated constantly.
Wonderful product.

July 28, 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Quality service

Quick delivery, good value.

July 28, 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 4 out of 5 stars

Delayed delivery for whatever reason…

Delayed delivery for whatever reason but received a few days later hence 4* not 5!

July 28, 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for taking the time to leave us a review. We truly appreciate your feedback.

Your comments are invaluable in helping us improve and provide the best possible shopping experience for our customers. We're grateful that you shared your experience with us.

If you have any questions or if there's anything we can do to help, please don't hesitate to contact us through your account. We'll be more than happy to assist.

Thank you again for your support, and we hope to serve you again soon.

Best regards,

Natalia

Rated 5 out of 5 stars

Arrived on time, as described

Arrived on time, very well packaged and handled. Product was as described and great! Will be shopping again.

May 26, 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Delivery was before time

Delivery was before time. Drink was/is fine (only had 1 so far!)

July 28, 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Coke in glass bottles it's what summer…

Coke in glass bottles it's what summer is about
Fas and d free delivery all arrived no breakages just brilliant

July 27, 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Very good arrived on time very well…

Very good arrived on time very well packaged

July 26, 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 1 out of 5 stars

Very poor

Previous orders have always been fine, this order was far from fine, the diet coca cola cardboard case looked like it had been left outside for weeks, it was dirty and there was no best before date stated anywhere This will be my last order direct

July 26, 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hi Susan,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 1 out of 5 stars

I wish I could give a -5 rating

I wish I could give a -5 rating. Coca Cola Cherry flavour (zero sugar or with sugar) is the worst thing in this universe. Coca Cola stop trying to be creative! stick to good old fashioned original flavour and leave the crappy flavours to others. And of course stop wasting money on researching new useless flavours and paying lots of money to the idiots who do this research for you and instead bring the existing original drink prices down. Do something useful, meaningful and effective!

July 30, 2026
Unprompted review
Your Coca-Cola logo

Reply from Your Coca-Cola

Hi SYK,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to look further into this. Can you please respond to the request sent to you via your TrustPilot account?

Kind Regards,

Stephen

Rated 1 out of 5 stars

was offered a case of Coca-Cola Zero…

was offered a case of Coca-Cola Zero Cherry Float if i spent £45 however after placing my order, they sneakily cancelled the 24 pack lol. shocking service, my sons got terminal cancer, btw, that is his fav drink.

Order number:
769512939

July 22, 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hi,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the free gift on your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 5 out of 5 stars
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

24 330ml glass bottles of Coca-Cola

I ordered the coca cola and it was delivered fully intact (glass bottles) in a timely manner. It came more quickly than I wanted in fact but I was able to delay the delivery fairly easily and it was delivered when I wanted. So not only was it delivered quickly I was able to rearrange the delivery date easily and reliably. Thats great service.

July 24, 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Very Happy Customer 😃

Works out cheaper purchasing direct from yourselves than it does on Amazon etc!
Very happy customer 😃

June 12, 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

A really fast and efficient service

A really fast and efficient service. Selection of drinks was good. Ordering was easy. Delivery was quick and prompt.

July 23, 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Fast delivery but after shopping around…

Fast delivery but after shopping around I can get them cheaper from local shops.

March 30, 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Easy to order

Easy to order, timely arrival and obviously tastes great. Love Coca Cola from a glass.

July 23, 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 4 out of 5 stars

5 stars for Coca-Cola, much less for the Royal Mail delivery.

Very easy to order, prompt delivery, well packaged. I've given it 4 stars, as the first Royal Mail driver dumped the package on the doorstep & I struggled to take it in, as it was heavy. The second Royal Mail delivery driver was much more helpful.

July 22, 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for taking the time to leave us a review. We truly appreciate your feedback.

Your comments are invaluable in helping us improve and provide the best possible shopping experience for our customers. We're grateful that you shared your experience with us.

If you have any questions or if there's anything we can do to help, please don't hesitate to contact us through your account. We'll be more than happy to assist.

Thank you again for your support, and we hope to serve you again soon.

Best regards,

Natalia

Rated 5 out of 5 stars

Easy to order

Easy to order, easy delivery process and in my fridge within 48 hours
The diet sprite with mint is good as well

July 9, 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Had can explode in my car

Had can explode in my car. Sent complaint on line, they requested return of can, duly sent.

Couple of weeks later I received a voucher for £16 which covered the cost of replacement pack (24).

Was pleased with result, however it would have been nice to have spoken to a real person instead of having to deal with on line.

Delivery by Royal Mail was very quick.

July 22, 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 3 out of 5 stars

PACKING

Came in two different deliveries which is not a problem. The first box was of very poor quality and looked as if it had been through the wars. This is why I had a loss off 5 cans.

The second box was of superior quality and no damage.

This really very poor and probably not order from this company again.

July 22, 2026
Your Coca-Cola logo

Reply from Your Coca-Cola

Hello,

Thank you for taking the time to leave us a review. We truly appreciate your feedback.

Your comments are invaluable in helping us improve and provide the best possible shopping experience for our customers. We're grateful that you shared your experience with us.

If you have any questions or if there's anything we can do to help, please don't hesitate to contact us through your account. We'll be more than happy to assist.

Thank you again for your support, and we hope to serve you again soon.

Best regards,

Natalia

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