x-car.com.au Reviews 

120
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the fast shipping times, noting that several items like floor mats and window shields fit their vehicles perfectly. Many buyers also appreciate the broad selection of available accessories and mention that customer service representatives can be very helpful and responsive when assistance is needed. However, some customers also noted that certain products arrived with permanent creases, folds, or deformations caused by inappropriate packaging and shipping methods. Additionally, a few reviewers experienced frustrating issues with incorrect items being sent or receiving parts that did not fit their specific vehicle models properly.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a high level of disagreement. While many... See more

Quality

Clients share ambiguous opinions on quality, with strong divisions among reviewers regarding materials and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the fast and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with experiences varying dramatically among... See more

Order

Consumers experience mixed feelings regarding their orders, highlighting both very fast shipping times and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought some weathershields from this company which unfortunately didn’t fit as advertised. After contacting the store they were very helpful in guiding me to solve my problem and even offered a par... See more

Rated 2 out of 5 stars

Xcar doesn't offer a 'garage' service. I bought mudflaps after searching my car model. I got the mudflaps for the wrong model. Too cheap a service to care about customer satisfaction. Ebay, Repco, Su... See more

Rated 2 out of 5 stars

Purchased a boot liner for LC 200 series, unfortunately the way it was packaged means it was covered in creases. The quality was also not what I was expecting, poor quality and poor fit. Offer... See more

Rated 2 out of 5 stars

While the front driver and passenger mats fit perfectly and feel thoroughly molded, the rest of the set for my 2019 Pajero Sport fell short of expectations. The middle-row mats do not fit as descri... See more


3.3

Average

TrustScore 3.5 out of 5

120 reviews

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3.3

All reviews

(120)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

GREAT CUSTOMER SERVICE

I ordered the wrong car mat and Lynn in Customer service was fantastic in helping me return the mat for a full refund and organising a new order for the correct one. Great Customer Service

February 5, 2026
Unprompted review
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Rated 1 out of 5 stars

Got a boot liner for a Land Cruiser 300…

Got a boot liner for a Land Cruiser 300 but the method of postage was BS. It has been hard folded in the middle causing a high apex and causing it not to sit flat with a white solid stress line through of the plastic evident. One start rating. It was so hard folded flat it fits nicely in my bin. Role the item up to posit it fools.

January 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Nissan X-Trail Rubber mats

I have just received and fitted my 2017 x-trail floor mats. I have to say that I am very impressed with the quality and the exact fit. I purchased these for two reasons. 1) My normal drivers side mat would easily crunch up, making it unsafe at times, but mainly 2) Is I launch my boat on a steep and very muddy ramp and who wants mud through carpet fibers? I would definitely recommend these mats to others.

January 27, 2026
Unprompted review
Rated 2 out of 5 stars

Great front fit, but poor material quality and shipping damage elsewhere.

While the front driver and passenger mats fit perfectly and feel thoroughly molded, the rest of the set for my 2019 Pajero Sport fell short of expectations.
The middle-row mats do not fit as described and are constantly bending out of place. My biggest issue, however, is the material and shipping method. The "rubber" is misleading; it feels more like a hard, cheap plastic. Because the material is so rigid, the mats arrived with permanent deformations because the seller bent them in half for shipping.
Specifically, the boot mat has a permanent kink and warp that I haven't been able to remove, and the general shape doesn't quite match the contours of my car. Visually they look okay, but the "hard, dry" texture feels low-quality.
Summary: 5/5 stars for the front mats, but the middle and boot mats are not worth the money due to poor fit and shipping damage.

January 24, 2026
Unprompted review
Rated 3 out of 5 stars

xcar review

The products’ quality is decent but I would say it’s still quite expensive for its condition. I ordered a microfibre dash mat, car mats, and a boot liner. All items were packaged only in a plastic bag which were reinforced with tape. You would expect them to be delivered in at least a cardboard box for the price you pay but no. It’s a risky move especially with the likelihood of the product getting damaged during transit/shipping. Seems very unprofessional and tacky considering you pay a big amount for these products.

The car mats were shipped separately from the boot liner and the dash mat, which were a little inconvenient but it worked out.

The car mats fit well for my honda cr-v.
The boot liner was delivered folded into quarters so it was a bit difficult to get it to stay flat once I placed it into the boot. Had to add some weight on it to force it to flatten out.
Dashboard mat came with stickers to keep it in place. It did have a sour smell to it thought but otherwise it seemed pretty decent.

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

30 day change of mind what a joke

I purchased a dashmat XTrail - TI L. Not air bag complaint. No provision for all Bose speaker. To flimsy to cut extra holes. Maybe suitable for low models. Requested 30 day change of mind as it was not suitable, sent pictures to customer service all they could suggest is 15% refund. Don't rely on what the website says. Buy somewhere where you can see what you get before you part with your cash. Same with mud flaps front fit fine but the back you need to drill extra holes in you new car.

January 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Quality Unmatched - Superior Protection

I have purchased so many different products from x-car and all have been Amazing!
The boot liner fits to perfection, dash mat is superb and fits as it should. The car mats fit perfectly and provide superior protection.
I have had the best experience with x-car products.
When I did encounter an issue that was 1 weather shield starting to lift (after 6 months) the customer service team was so helpful and sent out an entire new set. I highly recommend.

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service. Definitely avoid!

Purchase 3 items, only received 1. Customer service kept asking me to provide photos of the items i did not receive even after i sent them the courier photos that cleared showed only 1 item delivery. They were most unhelpful and refused to refund me. i eventually gave up and lodged a dispute via my bank.

The 1 item i did receive was over low quality and overpriced.

will never purchase from here again. Total scammers!

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

amazing service and quick response.

amazing service and quick response.

They ship your order out super fast and all items ordered for our 2 Tank 300 and 1 tank 500 PHEV have all been of amazing quality, even better than expected.

I have and will continue to recommend X-CAR to all my family and friends for all their accessories needs.

December 24, 2025
Unprompted review
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Rated 4 out of 5 stars

Happy with the products,prompt…

Happy with the products,prompt dispatch,I had a query about a product and it was answered promptly and with the information I needed. Their website is nice and esy to use.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Mazda Bt50 car mats

Excellent floor mats fitted mazda bt50 – perfect fit and look great in the car. Really happy with the quality. The windshields are also awesome and work a treat. Very satisfied with the purchase. Fast delivery as well. Could not fault the purchase.

December 18, 2025
Unprompted review
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Rated 5 out of 5 stars

X-Car Floor Mats

Bought a set of moulded floor mats and a dashboard mat for my GWM Tank 300. Both are great fit and quality. When I had an issue with the dashmat, support got back to me in a few hours and the problem turned out to be with the car. Great service.

December 8, 2025
Unprompted review

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