I phoned to enquire about a product. The friendly staff member was able to give me correct information immediately. I was reminded that I could shop on-line which I did and received the purchase via c... See more
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Xciter Sports is a premium multi-sports store specializing in cycling, running and triathlon. Stockist of premium brands such as ON Running, Hoka, Brooks, 2XU Under Armour, Merida, Titan Racing and Squatwolf. We have a full-service professional bike workshop to cater for all types of bike service requirements.
Contact info
The Zone, Regent Place, Shop SH11, 2196, Johannesburg, South Africa
- 010 443 0812
- Info@xciter.co.za
- xciter.co.za
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Xciter Sports were unable to obtain my…
Xciter Sports were unable to obtain my sizes in the products that I wanted to get but they were very quick to reverse my transaction and issue me with a refund, so I’m that regard, I will definitely use them again.
Running Treadmill Sensor purchase from Xciter Sports
As advertised. Tracking with courier was regular, accurate and reliable. Was a first for me from Xciter Sports. Will definitely be back. Keep up the good work all at Xciter Sports 👍😎
Great experience with my first…
Great experience with my first purchase. Appreciate the extra effort with packaging.
Placed a order and Paid, was called and item was out of stock.
Placed a order. Selected item and paid.
Was called 2 days later stating product was indeed not in stock as the person responsible didn’t fix the stock list.
Not impressed at all.
Refund was done on item.
fantastic service
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