I have great piece of mind when I use XCover. I have been unfortunate enough to file a claim in the past, but it was an easy process. Apart from taking and uploading photos of the product, I didn’t ha... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
At the high cost of flying and hotels, having insurance in case of an emergency can safe you tons of money. Sure enough, we needed to cancel a trip as a family member ended up in the hospital. Having... See more
I was skeptical about buying this insurance because I thought I'd be able to make this event, but something told me I should get it just in case. I ended up needing an emergency root canal two days pr... See more
The directions were simple. I can't mention the coverage or customer service but it was easy to set up an account.
Company details
Written by the company
XCover makes insurance simple, fast, and stress-free - which is why millions of global customers trust us to protect the things they love and do. Our worldwide, follow-the-sun support is right here when you need a helping hand - anywhere, any time. When it comes to claims, no one likes to wait. We've replaced snail mail and paper trails with an easy online process and instant payments. You can trust us, as we are backed by some of the world’s largest insurers.
Contact info
Sydney, Australia
- xcover.com
4.5
Excellent
69K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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I decided to add x cover for 2 tickets…
I decided to add x cover for 2 tickets which I bought for football match. 4 days before the match my brother who’s 74 took ill. He was the driver so I could not attend. I informed x cover that I was making a claim. They have still not settled this refund. The total cost of tickets was £20 please do not use this company. I will be emailing IFA and informing them of the way this company treat people. They were looking for evidence that my brother was ill. Ie doctors certificate. If I don’t receive a full refund I will be taking this company to small claims court.
April 15, 2026
Unprompted review
Reply from XCover.com
Hi Walter,
Thanks for your feedback.
Your case has been escalated to our Complaints team for a full review. They will assess your case end-to-end and contact you directly with the outcome.
The XCover Team
Easy to access and worth the money
May 13, 2026
Unprompted review
Hope I don’t have to use the cover but…
Hope I don’t have to use the cover but am very happy with the process so far!
May 13, 2026
Unprompted review
I’m extremely satisfied with Cover
I’m extremely satisfied with Cover! I had to use my insurance recently, and I was genuinely impressed by how fast and well-organized the whole process was. Communication was clear, responses were quick, and the claim process was much easier than I expected. A truly reliable company that gave me peace of mind during a difficult situation. Highly recommended!
March 31, 2026
Unprompted review
Inexpensive cover for the entire…
Inexpensive cover for the entire journey. Easy to understand filling out the details needed which makes potential claims also very easy to deal with.
If you are unable to travel for any of the legitimate reasons a refund is not an issue. I've been there!! Last year when I was unable to travel due to sickness the refund was in my bank account within 48 hours.
March 13, 2026
Unprompted review
Very good idea!
Very good idea to have this type of coverage. Easy website. Thank you.
May 13, 2026
Unprompted review
It is a great service
It is a great service. My only complaint is that I had no ticket to board the bus and the driver brought me into the office in the airport to see that i was on the system. That was a bit stressful. The lady In the office emailed the tickets to me and everything was sorted.
Regards
Patricia Robinson
May 12, 2026
Unprompted review
Great experience and good information.
Great experience and good information.
May 13, 2026
Unprompted review
They have done everything perfectly
They have done everything perfectly
May 13, 2026
Unprompted review
Ticket and Protection purchase
Easy and convenient sign up for the protection plan. The company makes the accessibility to ticket purchasing a smooth one.
May 6, 2026
Unprompted review
Wonderful id recommend it to everyone
Wonderful id recommend it to everyone
May 13, 2026
Unprompted review
Excellent service
May 11, 2026
Unprompted review
The approach to client is professional…
The approach to client is professional and straightforward. Looks good
May 13, 2026
Unprompted review
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