I am always very impressed with our service from Xentair. As always, their communication is prompt and friendly and they will do everything they can to help. Delivery is super quick and arrives we... See more
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A fantastic company to deal with. I came across them during lockdown when we struggled to get anyone to provide the exact drum we urgently needed. Xentair came up trumps with next day delivery and a... See more
Company replied
After having significant problems with ordering the part through Xerox, Paul Miles made the process dealing with Xentair great. Although the part was originally out of stock, he helped get a part a... See more
Company replied
I left a previous bad review as I did not receive my product which I have to say I feel bad about now, because the companies customer service man Paul has been outstanding and I think the problem was... See more
Company details
Written by the company
We are Xerographic specialists and supply parts, toners, drums, spares and fusers for all types of Xerox, Konica, HP, Ricoh and other devices.
Contact info
Unit 4C, Ash Park, Ash Lane, RG26 5FL, Little London, United Kingdom
- 01256 886 420
- sales@xentair.com
- xentair.com
4.9
Excellent
392 reviews
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My personal experience with the company
It was quite easy to navigate the website. Also the prices were quite fair. And last but not least delivery was unbelievably fast on both my orders.I would highly recommend this company for any one looking to buy anything that they carry
May 12, 2022
Reply from Xentair International Ltd
Hello Arthur, thank you so much for your kind review. We take great pride in delivering our orders but we wouldn't be able to be so quick if it wasn't for DHL & FedEx, they are amazing at fulfilling our orders. Thanks again. Paul.
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Fast and helpful.
April 29, 2022
Very quick service and shipping on an…
Very quick service and shipping on an order to the US
April 8, 2022
Very prompt and helpful
Extremely helpful and very prompt service. Thanks
April 5, 2022
Unprompted review
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v good service recommended
April 3, 2022
The product ordered was different than…
The product ordered was different than the product delivered in three ways:
I ordered a control panel for a 7328, but a panel for 7245 was delivered.
I was told the control panel was new, but it is definitely used.
The screen is already compromised because it is old and the contrast is causing it to be faint even when turned to 90%. This means that it will have a short life.
If I had not asked the questions in writing and received answers from Harry in writing I would have no reason to complain, but I did ask the questions and I was not told the right information. It is working temporarily, but I do not expect it to last very long unfortunately. The product arrived earlier than planned so that is good.
March 14, 2022
No time was wasted
No time was wasted. One week from order to installation in Barbados. Thank you.
February 25, 2022
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Good prompt service although the…
Good prompt service although the cartridge box arrived slightly squashed.
February 22, 2022
This is now my 3rd order from Xentair
This is now my 3rd order from Xentair. The speed, price and quality will keep me coming back for more..... although I should (selfishly) give them a 1-Star review, in order to keep them from running out of inventory.
February 3, 2022
Great service from Harry & Paul @…
Great service from Harry & Paul @ Xentair, not only did they have stock, the item was cheaper than the manufacturer!
February 1, 2022
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Perfect, Perfect, Perfect!!!
Perfect pricing... Perfect service... Perfect delivery time... Thank you!!
January 30, 2022
One of the best partners we have
One of the best partners we have.
Everything is as it should be.
Thank you Harry!
January 21, 2022
They had the supplies we needed when no…
They had the supplies we needed when no one else did!
January 19, 2022
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fast response helpfull staff and good…
fast response helpfull staff and good shipment
January 19, 2022
Hello
Hello, I had no problems with the purchase ( I still have not receive the item - DHL matter) but I am still waiting to answer me, an email I have sent (DEC 14th) That is why 4 stars. Best regards
December 21, 2021
Reply from Xentair International Ltd
γεια σας ΚΩΣΤΑΣ. We are so sorry about the delay with DHL. At this time of year it is not uncommon for deliveries to be slower due to the Christmas rush, but I will call DHL now and see if we can make the delivery happen sooner. Thank you from all of us at the Xentair team.
Exellent service.
December 9, 2021
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