Xentair International Ltd Reviews 

390
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I am always very impressed with our service from Xentair. As always, their communication is prompt and friendly and they will do everything they can to help. Delivery is super quick and arrives we... See more

Rated 5 out of 5 stars

A fantastic company to deal with. I came across them during lockdown when we struggled to get anyone to provide the exact drum we urgently needed. Xentair came up trumps with next day delivery and a... See more

Company replied

Rated 5 out of 5 stars

After having significant problems with ordering the part through Xerox, Paul Miles made the process dealing with Xentair great. Although the part was originally out of stock, he helped get a part a... See more

Company replied

Rated 5 out of 5 stars

I left a previous bad review as I did not receive my product which I have to say I feel bad about now, because the companies customer service man Paul has been outstanding and I think the problem was... See more

Company details

  1. Toner Cartridge Supplier
  2. Copier Repair Service
  3. Office Equipment Repair Service
  4. Printer Repair Service

Written by the company

We are Xerographic specialists and supply parts, toners, drums, spares and fusers for all types of Xerox, Konica, HP, Ricoh and other devices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

390 reviews

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4.9

All reviews

(390)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First purchase

First purchase, and service was amazing when I asked for my invoice, very quick response, as well as the product. Will be back with you guys

October 5, 2022
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Rated 5 out of 5 stars

Would definitely use them again

Problems with delivery because of the Post Office but Xentair (thank you Paul) came back to me very promptly with the tracking information so I was able to collect my parcel. The part is as requested and is installed and working fine. I would definitely use Xentair again.

September 29, 2022
Rated 5 out of 5 stars

Good seller.

I've bought used printer WiFi adapter which came within a week. Tried and I am happy about the value of it. Thanks.

October 1, 2022
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Rated 5 out of 5 stars

Every time I use Xentair I am not…

Every time I use Xentair I am not disappointed, they are extremely knowledgeable and helpful. If they tell you you will have something in so many days it always arrives. I always need my spares quickly and they always try to get it away that day. When working on my machine they are a font of knowledge.
I cannot recommend them enough.

August 13, 2022
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Rated 5 out of 5 stars

Excellent service and very good price

Excellent service. I ordered a Xerox 8560 printer maintenance kit. It was half the price shown on other web sites and the printer recognised it as a genuine Xerox product when installed. Fast delivery on the standard delivery option and securely packaged. A very positive experience.

July 7, 2022
Rated 5 out of 5 stars

Reasonable price compaired to…

Reasonable price compaired to alternative suppliers, very quick postage.
Website is easy to use and helpful.

Would recommend this supplier to anyone, better prices than most.

July 1, 2022
Rated 5 out of 5 stars

Xentair Delivers!!

Xentair delivered the product which I thought would have been impossible to find exactly as pictured, in excellent condition, and much quicker than expected! Thank you Xentair - great product - great service!

June 29, 2022
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Reply from Xentair International Ltd

Thank you William for you excellent review. Each great review we receive helps other see that, not only do we have the parts, but also that we fulfil our orders quickly. I see it took only 3 days to arrive to Indiana, USA from the UK... Now that's impressive. Thank you DHL too.

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Rated 5 out of 5 stars

truly great service

truly great service
package came before expected time from UK to Canada
nicely paked

thank you

June 7, 2022
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Reply from Xentair International Ltd

Thank you Edward for you fantastic feedback. DHL & FedEx are amazing at what they do and it's great to see they were ahead of schedule.

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