I am always very impressed with our service from Xentair. As always, their communication is prompt and friendly and they will do everything they can to help. Delivery is super quick and arrives we... See more
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A fantastic company to deal with. I came across them during lockdown when we struggled to get anyone to provide the exact drum we urgently needed. Xentair came up trumps with next day delivery and a... See more
Company replied
After having significant problems with ordering the part through Xerox, Paul Miles made the process dealing with Xentair great. Although the part was originally out of stock, he helped get a part a... See more
Company replied
I left a previous bad review as I did not receive my product which I have to say I feel bad about now, because the companies customer service man Paul has been outstanding and I think the problem was... See more
Company details
Written by the company
We are Xerographic specialists and supply parts, toners, drums, spares and fusers for all types of Xerox, Konica, HP, Ricoh and other devices.
Contact info
Unit 4C, Ash Park, Ash Lane, RG26 5FL, Little London, United Kingdom
- 01256 886 420
- sales@xentair.com
- xentair.com
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Not just a parts store!
They went above and beyond just selling you a part. They guided me through the whole process of replacing it and even provided pictures to help me understand the process.

Reply from Xentair International Ltd
Excellent service
Excellent service, great proactive communications!
A pleasure to do business with.

Reply from Xentair International Ltd
First class service with excellent help…
First class service with excellent help and advice.
Friendly and efficient service.
Exceptional Technical Support
I had a niche hardware issue with a versalink C500 printer, for which I was able to consult with Paul and figure out a workaround and get the part I needed shipped rapidly so I could install it. The attention and support they gave for a one-off customer (I am based in the US, rather than the IK) was exceptional, and if I lived on the other side of the pond, they would be my go-to. I was able to solve my issue for around $USD 130, rather than a probably $600+ consult with xerox's direct support
I ordered a NVM battery (tiny chip…
I ordered a NVM battery (tiny chip thing for pcb) for our Zerox 7556 - the printer wouldn't work properly with out it. I received the NVM withing in days fitted it and it works perfectly. £20 fix all in. Perfect without companies like this where would we be. Top class service and price.
Excellent communication and support
Excellent communication and support, rapid delivery.
Excellent company to deal with
Excellent company to deal with.
Good communication.
Delivery was on time.
Highley recommended.
Fabulous find
Fabulous find, excellent personal and very helpful service. Excellent personnel too.
Prompt service
The item was sent immediately and arrived the next day (with free delivery). It was well packaged.
First rate
Amazing, knowledgeable post sale support. Will definitely make these guys my go-to colour printer materials supplier.
There are a good team working
There are a good team working. The product has being recived in perfect conditions. All was OK.
Very professional
Very professional, describes of parts to the key.
Fast turnaround.
Thank you
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