Xentair International Ltd Reviews 

390
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I am always very impressed with our service from Xentair. As always, their communication is prompt and friendly and they will do everything they can to help. Delivery is super quick and arrives we... See more

Rated 5 out of 5 stars

A fantastic company to deal with. I came across them during lockdown when we struggled to get anyone to provide the exact drum we urgently needed. Xentair came up trumps with next day delivery and a... See more

Company replied

Rated 5 out of 5 stars

After having significant problems with ordering the part through Xerox, Paul Miles made the process dealing with Xentair great. Although the part was originally out of stock, he helped get a part a... See more

Company replied

Rated 5 out of 5 stars

I left a previous bad review as I did not receive my product which I have to say I feel bad about now, because the companies customer service man Paul has been outstanding and I think the problem was... See more

Company details

  1. Toner Cartridge Supplier
  2. Copier Repair Service
  3. Office Equipment Repair Service
  4. Printer Repair Service

Written by the company

We are Xerographic specialists and supply parts, toners, drums, spares and fusers for all types of Xerox, Konica, HP, Ricoh and other devices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

390 reviews

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4.9

All reviews

(390)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Not just a parts store!

They went above and beyond just selling you a part. They guided me through the whole process of replacing it and even provided pictures to help me understand the process.

October 15, 2024
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Reply from Xentair International Ltd

Thank you so much for your review. It was a pleasure to help you and get you fixed.

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Rated 5 out of 5 stars

Excellent service

Excellent service, great proactive communications!

A pleasure to do business with.

August 29, 2024
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Reply from Xentair International Ltd

Thank you so much for your review. Every great review makes us all very proud of what we do.

Rated 5 out of 5 stars

Exceptional Technical Support

I had a niche hardware issue with a versalink C500 printer, for which I was able to consult with Paul and figure out a workaround and get the part I needed shipped rapidly so I could install it. The attention and support they gave for a one-off customer (I am based in the US, rather than the IK) was exceptional, and if I lived on the other side of the pond, they would be my go-to. I was able to solve my issue for around $USD 130, rather than a probably $600+ consult with xerox's direct support

July 25, 2024
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Rated 5 out of 5 stars

I ordered a NVM battery (tiny chip…

I ordered a NVM battery (tiny chip thing for pcb) for our Zerox 7556 - the printer wouldn't work properly with out it. I received the NVM withing in days fitted it and it works perfectly. £20 fix all in. Perfect without companies like this where would we be. Top class service and price.

August 1, 2024
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Rated 5 out of 5 stars

First rate

Amazing, knowledgeable post sale support. Will definitely make these guys my go-to colour printer materials supplier.

May 14, 2024
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